Savers Health and Beauty Employee Review
Dont waste your time
Constantly over worked, never allowed full breaks, management/area managers/hr do not care about you, Promised career progression - never get it! Extremely high turn over of staff Hours cut Budgets cut Pushed to sell certain items with no incentives apart from the possibility of maybe winning a prize (never happens) I was a supervisor, which meant key holder. Manager wont answer calls on days off or out of hours so if security call for alarms going off during the night the ring you until you answer. No call out money for this either.
Ratings by category
I had to stay late all of the time with no extra pay. The company swears it cannot pay overtime and still expects management to continue to work up to an hour after the store has closed. The price of the products attracts the worst type of customers, no support if offered when dealing with them. HQ has no idea what it's like on the shop floor and treats sales staff like they're lazy or stupid.
None that come to mind
Do not pay for full hours worked.
Official response from Savers Health and Beauty25 March 2021
Hi There,We are very sorry to read through the review that you have left us, the issues you have raised is something we take very seriously so please can you get in contact with our People Team so we can investigate further.We wish the best of luck in your future and hope hear from you soonThanks,Savers
Managers way or no way was the stores policy, rota would get changed no notice, not enough staff so you are expected to do twice the work for same pay. Managers spy on you from the office via the cameras, often given short shifts even though short staffed, left to your own devices but buzz if need help. Not very team orientated as all part timers, so hard to keep team rapport. Most enjoyable part of this job was the day I said I was leaving,...after all we all try to better ourselves.
Not enough team players
Official response from Savers Health and Beauty11 February 2021
Hi There,We are very sorry to read through the review that you have left us, the issues you have raised is something we take very seriously so please can you get in contact with our People Team so we can investigate further.We wish the best of luck in your future and hope hear from you soonThanks,SaversThanks,
sell sell sell, to much emphasis on SAS (Savers Active Selling) I saw Sales Assistants getting chastised for not selling enough even when they ask customers constantly, and when they do achieve sales it's just taken for granted, there's no direct praise to them. Most cashiers have 4 hour shifts and spend the majority of time on the tills constantly being pushed to upsell.Delivery team put under constant pressure with not knowing how many cages the delivery is as estimate is hardly ever correct, having to work stock on shop floor when customers are in the store, trip hazards everywhere for customers. Supervisors put under pressure and constantly moaned at for tasks not always all being done, even when store was running understaffed.As a supervisor you are able to cash up at the end of the day or open the store, be a key holder and answer Alarm Calls if Alarm fault or activates. your also constantly reminded to push the sales assistants to upsell, you may be tasked to do pick lists and other job Management may decide you are capable to undertake.The culture is that majority of the staff aren't fully happy with how the store is and pretty much everyday someone has something bad to say.Be expected to be called in adhoc and for rotas to be changed with less than 24hrs notice so planning things around your shifts can be difficult.Staff turnover is pretty high and basically seems because staff feel beaten down by the amount of work and pressure. In my time with the company I saw 2 cashiers and 2 supervisors leave and now myself leave.Every shift you will feel as if you - more...
You get paid
Low wage, To many to list, review says it all
Official response from Savers Health and Beauty14 January 2021
Hi There,We are very sorry to read through the review that you have left us, the issues you have raised is something we take very seriously so please can you get in contact with our People Team so we can investigate further. We wish the best of luck in your future and hope hear from you soon Thanks,Savers Thanks,