Work wellbeing score is 67 out of 100
4.1 out of 5 stars.
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Scania Employee Reviews for Service Advisor

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Service Advisor4 reviews
United Kingdom4 reviews

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Found 4 reviews matching the searchSee all 1,054 reviews

It's just ok

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The management were less than helpful and always being quite rude to technicians. The drivers toilet is in the main reception!The smell was awful! The technicians made the job to be honest.
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You are just a number

The company is very good at promoting that they care about their employees.This is far from true, All they care about is money. You are just a number to them!! Having said that the people I worked with were great! It's higher up the chain that spoil it! They don't give two hoots about the lower level workers as long as they are getting their fancy trips away and big bonuses! Would NEVER recommend working for them nor would I work for them again.




Higher level management is bad
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Insights into Scania

Based on 30 survey responses
What people like
  • Clear sense of purpose
  • Fair pay for job
Areas for improvement
  • Sense of belonging
  • Energising work tasks
  • Support from manager

Longest Job

This job role gave me many skills on a daily basis. This was a very customer service based role as I was using the telephone, answering and making calls as well as speaking to customers face to face. On the other hand, there are many other skills I developed while being in this role, I was on the computer most of the working day using this for admin purposes such as inputting customer data and using different Microsoft Office packages. Scania also use the system ‘Autoline Live 8.35’ that is used on a daily basis. This role gives me a lot of confidence in customer service.
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Women stay away!!!

Poor management, no room for progression, and if you're a woman don't expect equal pay to your male counterparts. Expect to make tea for visitors and inappropriate comments towards Female staff is commonplace!




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Service Advisor at Scania

Estimated salary
£21,845 per year

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Overall rating

Based on 1,054 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.9 out of 5 stars for Culture

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