3.9 out of 5 stars.
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Schuh Careers and Employment

Work happiness
Scores based on about 17 responses to Indeed's survey on work happiness
Work Happiness Score
Do people feel happy at work most of the time?
Above average
Do people feel they are achieving most of their goals at work?
Above average
Do people feel their work has a clear sense of purpose?

About the company

  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    £100m to £500m
  • Industry
    Retail & Wholesale
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Salary estimated from 63 employees, users, and past and present job advertisements on Indeed.


Sales Advisor
£214 per week
Sales Representative
£265 per week
Sales Assistant
£8.36 per hour
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Rating overview

Rating is calculated based on 430 reviews and is evolving.


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Work-life balance


Sales Assistant in Lakeside Shopping Centre, Essex
on 23 March 2021
Alright for a first job!
Schuh was a fun place to work at AT FIRST. But as time went on it’s like the managers has an attitude all the time. If you didn’t meet your targets, it would be a big deal when realistically it weren’t our fault if someone doesn’t want to buy something ( We can’t force them) If you didn’t make conversations with customers they’d make a big deal out of it, when actually I knew when certain customers didn’t want to talk, all they wanted was to try their shoes on in peace. For example when I go and buy something I find it irritating when the sales person is asking too many questions or making conversation throughout the whole sale. I’m not trying to be rude but sometimes you just don’t want to talk that’s the reality of it. Only thing that made it worth going into work was the friends you make. Schuh is a good place to work for a first job but not something to do for years in my opinion.
Sales Assistant (Full-time) in United Kingdom
on 3 March 2021
A fun, enjoyable job
It is a very enjoyable job for saying that sometimes dealing with the general public isn’t always easy going. There have been very few days where I haven’t enjoyed my day at work and even then it wasn’t because of the staff or the job role itself it was just because of a few awkward customers. Would definitely recommend. Only con is retail doesn’t pay amazing, but that’s not just Schuh that’s retail in general. But I have had quite a few retail jobs and hated them all, Schuh is by far the best company I have ever worked for. The staff are amazing at my store and I have made good friends, the targets are achievable and I have gained a lot of knowledge and experience in doing the job. The managers in particular are fantastic, so down to earth and they act like your friend rather than someone who’s above you, yet still very professional.
Sales Assistant in England
on 11 January 2021
Nice members of staff however you work very hard to receive little pay/hours
Honest review: it's good for a first job, you are placed on a minimum 3 hour contract and that's what hours you will normally work each week which is very little, you can recieve more but normally it's not good part time hours unless you work as a full timer. I think it's good experience for sales and customer service. Basic pay is £7.70/hr. You should check your payslip each month to see it matches the hours you worked, HR isn't the easiest to get hold of. You will get a half an hour break for 5hr 30min of work and 1 hour for 6hr+. My team members are lovely people, however I think the environment is pretty unprofessional. (One of my managers has the habit of swearing infront of me while complaining about customers.) Also, its very target focused, pushing you to sell as much as you can to customers instead of positively motivating (non-financially). You will earn commission but it's not just individual, it's based on how the whole store/branch does which I don't think it's fair because you may work extra hard more than others and in the end not recieve the commision wage for the month. If you do work at Schuh just be prepared for heavy lifting, fast paced environment, staying on your feet all day, disorganised management & rude/demanding customers.
Warehouse Assistant in West Bromwich, West Midlands
on 1 January 2021
Fun and healthy workplace
I’m 16 and have no work experience, but Schuh was the only company to give me a chance. I’ve been working there for 3 months now and it’s been the best ! It’s a relaxed environment with targets to meet, and the people are very friendly. HR gave us extra staff discounts due to the pandemic and they look after us a lot, such as providing food and drink when it gets busy. I would 100% recommend working here !
Sales Assistant in London
on 8 December 2020
Interesting place to work
Most retail are tedious and monotonous jobs of making money for the company, with not many incentives for yourself. Schuh is quite a good place to work, management are helpful and always willing to help in areas you aren’t as confident in. In terms of pay, I do believe it should be one fixed living wage for everyone regardless of age. It’s extremely hard to be motivated to work when you are paid so little. But overall the company is an okay starting point and there’s always room for progression.
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Questions and answers

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Interview insights

Insights from 158 Indeed users who have interviewed with Schuh within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

If we don't have a particular shoe or size in stock what would you do? What is good customer service?

Shared on 3 September 2019

How my skills would suit the work

Shared on 5 December 2018
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