Happiness score is 63 out of 100
3.8 out of 5 stars.
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schuh Careers and Employment

Work happiness

Scores based on about 52 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
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About the company

  • CEO
    Colin Temple
    approve of Colin Temple's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £75m to £365m (GBP)
  • Industry
    Retail & Wholesale
  • Headquarters
    1 Neilson Square Deans Industrial Estate Livingston EH54 8RQ
  • Link
    schuh website
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43 jobs


Salary estimated from 1.3K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 503 reviews and is evolving.



Sales Assistant in Bristol
on 22 June 2022
Fun and engaging place to work
Great culture in the workplace and some of the nicest people I've ever met. Fast-paced especially during peak times and sales. Great challenge to provide Schuh's famous levels of customer service while serving lots of customers simultaneously.Shame they pay minimum wage. No commission, and incentives are very basic and difficult to achieve. For example, the store has to hit 12.5% growth in multi sales in order to earn £1 for every multi pair you sold in that week. This is not only extremely unfair on members of staff who have worked their socks off, and have to drag the rest of the store to that point, but also is not actually a great incentive at all! If the basic rate of pay was better that wouldn't be a problem, but it's more condescending than an actual incentive. ("Thanks for selling £2000 of shoes on your 4 hour shift, here's £4")Often over-staffed with Uni and college students, which is great for them, but for anyone else it can be frustrating as the hours needed to be divided between a vast catalogue of employees, so not only does it pay minimum wage, but hours are extremely limited. Only one sales advisor (out of over 20) is on a full-time contract, and that's only because they started on a fashion-based apprenticeship.
Sales Assistant in Newcastle upon Tyne, Tyne and Wear
on 21 June 2022
Fun and fast paced job
All round good company to work for. Up to date with technology etc which makes the job a lot easier. I have worked for other shoe brands and this isn't always the case.
Sales Assistant in Chester, Cheshire
on 20 June 2022
Good place to work
Right balance between being chill and organised, everyone got on well. Did give me a performance review on my second shift though after working about 4 hours there which was a bit mean. Ultimately didn't stay because I didn't get given the amount of hours I wanted could've done with more but understood the situation and lefb on good terms.
Sales Assistant in Glasgow, Glasgow
on 20 June 2022
Fun place
Fun place to work fast paced best suited for active young people.Management sometimes difficult and overnights hard but staff discount and great team make this bareable
Sales Advisor in Leicester
on 18 June 2022
Schuh was a good place to work at but their HR department is quite poor and don’t see internal matters between staff members through. The management at the Leicester branch was good though. And the supervisors were supportive and encouraging

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Questions and answers

People have asked 69 questions about working at schuh. See the answers, explore popular topics and discover unique insights from schuh employees.

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Interview insights

Insights from 459 Indeed users who have interviewed with schuh within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

If we don't have a particular shoe or size in stock what would you do? What is good customer service?

Shared on 3 September 2019

How my skills would suit the work

Shared on 5 December 2018

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