Scot Group
Happiness score is 40 out of 100
2.9 out of 5 stars.
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Scot Group Careers and Employment

Work happiness

Scores based on about 12 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel they are appreciated as a person at work?

About the company

  • Industry
    Car & Truck Rental
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Customer Service

72 jobs

Rating overview

Rating is calculated based on 30 reviews and is evolving.



Advisor in Head Office
on 30 September 2021
You can only put up with so much
When I first started working at Thrifty it was really good, mainly due to low level management being fantastic and having great team moral, and a family feeling but over the years the company has gone downhill, with the future company employees leaving due to stress, poor salary and a lack of open mindedness from directors. The managers that are left are under so much pressure that they don't have time to support you. You may be expected to come back from holidays early to cope with the workload after redundancies.Upper management do not communicate efficiently, which results in confusion and conflict between departments.The animosity between the Head Office and branch network is not pleasant. You are constantly trying to repair a broken relationship due to poor communication or conflicting information from management.The company behaved poorly during the Covid-19 pandemic. Overnight some staff were made redundant rather than placed on the furlough scheme.Emails to confirm a bonus pay for all of our hard work during the pandemic, but then it was taken away at the last minute as many of us had submitted our resignations (despite the email from Managing Director suggesting you would receive it regardless)No promotionsNo targetsNo reviewsNo feedbackNo general supportNo mental health support (they have a mental health first aider who doesn't do anything apart from advise you to speak to your Dr)The building has a sewage issue and it makes the whole building stink of feces and rotting floors. This has been ongoing for over a year.
Manager in Salisbury, Wiltshire
on 2 December 2021
Questionable tactics and place to work!
Thrifty was a great place to work to begin with. Settled in very well and the support was there. The pandemic hit and everything was always uncertain. I was thinking my profession was due to my hard work but it was only to fill a void that no one else wanted. The company made cuts left right and centre but you wouldn’t find out until the last minute or after a branch would close. No incentives as they were all taken away. The moral got pretty low due to lack of support during the pandemic. Penalised for not meeting booking demand due to lack of fleet availability and when support was requested 99% of the time your told to just deal with it. Working stupid hours and no appreciation just more demand. Insulting when they say they care about mental health but no support when actually needed. Stressed constantly and in the end just wasn’t worth my mental state of mind. Quite glad I left. Once I did leave everyone’s true colours came out especially in the upper management as the staff were dropping like flies.
Fleet in Exeter
on 29 September 2021
Good workplace
Thrifty Car & Van Rental is a very good place to work. Everyone is very respectful and willing to help if necessary. There are opportunities for progression within the business. It's made known to you that you are appreciated and doing a good job when necessary.
Administrator in Exeter Head Office
on 29 September 2021
Always professional but still very friendly environment
I have worked here for 9 years and I have had no reason to complain about anything. Yes I work hard and some days can be challenging but that's why it's called work, besides it's good to be busy and stretched on occasion.My experience of the management has always been extremely positive, they're very approachable and always willing to listen. I know it sounds cliché but the people you work with are so important and massively influence you're overall experience at work, that's where were so lucky as we have some wonderful people at Thrifty.I appreciate we all work to earn money, but for me personally its as important to be in a happy and supportive environment. When taking all these factors in to account, Thrifty is a great company to work for.
Finance Assistant in Exeter, Devon
on 20 September 2021
Rewarding company to work for with great career progression.
At Thrifty there is always a variety of functions/roles & responsibility to do. The company is in a face paced environment and always looking to improve and adapt. Work culture / team is friendly, fun, however also hard working.

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Interview insights

Insights from 45 Indeed users who have interviewed with Scot Group within the last 5 years.

Average experience
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Process takes about a day or two

Interview questions

Can i drive

Shared on 18 March 2020

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