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What questions did they ask during your interview at Selfridges?

13 answers

  • Imagine you have just served a customer at the till who bought a lot of gifts for their family. They asked you to help them out to the car with their bags, however a queue has suddenly formed and you have 4 more customers waiting at the till to be served? What would you do?

  • What is your favourite brand and why

  • If I’m serving a customer and they need help in another section that it’s not mine what I will do?

  • Give an example of how to sell a product and they would select one for you and also tell me about yourself and what would you do in a made up scenario that they would set for you

  • Very few questions asked, the interview was very unprofessional and not organised at all. If your invited to a group interview I wouldn’t bother attending, the groups and filled with kids with no management experience

  • The Selfridges interview style is pretty standard for a retail job. After compleating the online test, if you are successful then they will invite you to complete a video interview. This involves you recording yourself for a maximum of 60 seconds answering the questions that are shown on screen. You can retake the videos as many times as you like to make it the best. The questions are more than likely to be adapted for each role. For example, I applied to become part-time sales staff at Christmas (working in the food court) so they asked questions like "Why do you like Christmas?" and "what is your favourite Christmas food?". Try and answer these questions with confidence and make sure you look smart and well presented.

    If you passed the video interview stage, you may get a phone call or an email (for me it was both) saying that they would like to invite you to a group interview. For me, it was a group interview followed by a 1 to 1 interview with a department manager. On the day, make sure you arrive at least half an hour before the start time, make sure you look presentable (i would advise men wear a suit and women wear a blouse and a blazer or something as long as it looks smart).

    During the group interview, you will have to watch a short video about what it is like to work at Selfridges and all of the staff will then introduce themselves and their positions in the company. The first task is to get to know the person sat next to you asking then questions and the ones up on the projector. Youll have to remember this information as later you will stand up in pairs and introduce your partner to the group.

    After this, You will be given a number and split off into groups to compleat a task. My task as it was a Christmas position I applied for, we had to create a gift hamper for a Mum using the products they had out. As a group discuss why you have picked each product and present this to the rest of the group. Try and get as involved in this task as possible as this will show your ambition to solving problems and teamwork skills.

    Finally, you will have a short break and then invited to a short 1 to 1 interview where they will ask you the usual interview questions like "Why do you want to work at Selfridges?" or "What will you bring to the Selfridges team?". If you have been successful you will get a phone call to book you on an induction day.

  • Have you been in harrods in the last 6 months

  • Do I have any experienced
    Why I want to work for Selfridge

    Why I should employ by self ridges

    What is my aims

    What is my strength and weaknesd

  • Salary and schedule

  • Experience based and now there is an addition to it: how do you deal with customers with different moods.

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