Sensée ltd Careers and Employment

The people are actually very kind and helpful the support reveived through training is really good well things fall flat is sometimes they will not support your decisions or help you change shifts of your in mktor retention they probably wont let you book shifts between 12-4 as they dont think we need that time for pwole like me i was tild i wiuld be able to keep my afternoon implying i good to a 8-4 or 9-5 sort of thing but no uts split shifts really are very unhelpful not hapoy that this was not brought to my attention before starting still there but will be leaving this job

Customer Service Advisor in Remote

on 19 May 2022

Avoid.

Left within 6 days, outdated programs for training, was given instructions on how to navigate systems but unable to provide actual log in details to use for yourself to get used to them.

Customer Service Team Leader in Home Based

on 9 May 2022

Inclusive workplace

I have been here about 16 months. I have felt part of the bigger team since day 1. I am always asked about progression and what do I need or want out of my weekly 1-2-1 with my manager. The coaching and training is really good and interesting. I can approach anyone for help, it doesn't seem to matter who they are they will always help you out. I have had the opportunity to push my comfort zone but I was fully supported to do it. We have had a couple of social nights which are alwas fun to meet other people. We have had awards nights

Customer Service Advisor in Home Based

on 30 April 2022

Good

Good home working company to work forHome working cultureGood rates of pay with incentives for performancePlenty of accounts from well established companies.

Inbound Customer Service Advisor in London

on 22 April 2022

Very slow process

The training was supposed to be 4 weeks, took 3 months. Have to book your own hours so hard to plan life outside work. Also quite an inconsistency with training, one trainer told you one thing and another was telling you that it was wrong.

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Interview insights

Insights from 114 Indeed users who have interviewed with Sensée ltd within the last 5 years.

Favourable experience

Interview is average

Process takes about a week

Interview questions

I don't remember but it's an online process then you get those Industry standards that we are required to use the star interview responses.

Shared on 24 June 2019

They focus on your Values

Shared on 11 November 2018

How do you deal with difficult customer? can you give example of team work where you were in charge? Give an example of good customer service that you got Recommended for by a Customer. Give an example of Customer Services where things went horribly wrong, but how you manage to handle it.

Shared on 3 January 2018

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