Customer Service Advisor in Work from home
If you have any self-respect, Avoid
I enjoyed the interview process. It was thorough and professional for the most part. It's entirely work from home, so if you are successful, they will be installing their own things and effectively taking over your PC, but I had no problem with this.The main issue with Sensee is, it's 'Do as I say, not as I do' attitude. There are some great people that work here, but unfortunately this cannot be said about the people that matter most. Once you have been accepted and are placed into training, good luck getting ANY response for any personal matters from HR or Recruitment. I was ignored consistently on numerous occasions.They advertised that "they guarantee hours" and although this is true to an extent, you could find yourself doing ridiculous shifts, as you have to book your own hours on a first come first serve basis. So, if someone books up the last slot, you could be working a mix of silly broken up slots throughout the day, with 2 hours or 1 hour here and there. So there will never be structure.The training was professional for it was also very calculated. They leave out key bits of information about the role that you are doing, conveniently near the END of training, so that if you don't like something they think it is too late for you to leave. They can also transfer you to any client at any time, so if one role is not for you, you will not be happy here.Working from home is a great concept, they were organised but communication and setting expectations is POOR, and they will ignore your emails if anything goes wrong. They preach about the importance of excellent communication with the customers, but in reality, they don't care about you or your needs. So if you are after a job with self-respect and importance, I would avoid this company
Customer Service Advisor in Home Based
Not what is advertised
Offered to work whatever hours you want only to find you have to big for hours and only ones available are off peak. To meet contract hours you’ll be working mornings and evenings leaving it impossible to do anything. You have to be fastest finger first to secure shifts on the day they’re released. The culture is ‘replaceable’ you get heavily disciplined for making any mistake at all. Sneaky tactics. No progression and high turn over of staff
Home Agent in Lake District National Park
The perfect job for me!
If you are self motivated and like your own company this job will suit you. Sensee pay you the real living wage. I personally love working for this company as it suits me so well. The team I work with are very supportive and patient and although you are home working their is a strong commendatory with your virtual team colleagues. Although, I am on a Temporary contract at the moment I hope that I an progress to a permanent contract. What is their not to love. I have no long commutes to work so no expensive fuel expenses. I can just be more focused and get on with my role without having to worry about fitting in with the office clique. I am able to take my dog for a walk or clean the house or watch Tv in my break time. It's just so much more convenient. I think if you work hard and just do your job to your best ability you will have no hassle but if you are joining Sensee hoping for an easy time then homeworking is not for you as you do have to work just as you would in a office only it is in the comfort of your own home. That's bliss for me!
This is a genuine professional company so if you are thinking of applying for a role just apply. Although, homeworking is not for everyone.