Support Assistant in Various
Variable depending on where you work and if your face fits
Well. Serco is a very large employer both in the uk and overseas. I know from what I see that Serco CAN be a great employer to work for. But it depends of course on local management. In my experience this isn't always brilliant or even good. There are a lot of cases of over promotion, with managers often having little knowledge or experience of the roles their staff are expected to perform. It's very demoralising when you have a decent amount of service under your belt being constantly talked to as though you know nothing.Personally the company have trapped me - I can't move within the organisation or get a job easily elsewhere due to mental health issues caused at work.On the plus side redundancies are rare and you can progress.
Refuse Driver in Thetford
It is one of the worst places I have ever worked
You don't feel part of a team,no communication the pay is low for the work you do,they have no management skills and they make you feel worthless and unappreciated.
Mechanical sweeper driver/ operator in Oldbury
Not a good company to work for.
Serco only thinks of one thing profit before people, you are undervalued, treated with suspicion and are only a number, treated with suspicion when the management are worse.
Customer Advisor with the Office of National Statistics (ONS) in London
Productive. Working from home has been a new and very interesting experience for me. I have realised that I could work much better without a distraction, but missed the beauty of a physical team work. Most of their jobs are temporary and part time, as a result of which most employees will have to depend on financially subsidy from the state to survive.
Site Manager in Doncaster, South Yorkshire
I am a covid 19 test centre manager and the support from senior management and training was excellent I was proud to serve my country in need once more against the pandemic, serco supported me when I needed help and it was a pleasure to go to work everyday.