Serco Group
Happiness score is 46 out of 100
3.4 out of 5 stars.
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Serco Group Careers and Employment

Work happiness

Scores based on about 273 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel their work has a clear sense of purpose?

About the company

  • CEO
    Rupert Soames
    approve of Rupert Soames's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Government & Public Administration
  • Headquarters
    Serco UK Enterprise House 11 Bartley Wood Business Park Bartley Way, Hook Hampshire, RG27 9XB Serco Belgium Avenue de Cortenbergh 60 1000 Brussels ​Belgium
  • Link
    Serco Group website
Learn more


Browse jobs by category

Security & Public Safety

76 jobs


Salary estimated from 13K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 4.2K reviews and is evolving.



Business Development Manager in United Kingdom
on 25 July 2022
Good company. Some hard contacts. Found management tricky but understanding. Overall a strong company. Definitely live values which you rarely see these days. Recruitment are terrible though.
Operative in Horsham
on 4 August 2022
Best job I’ve ever had so far
I worked at the COVID-19 Test Site during the pandemic as had recently lost my job.4 on 4 off shifts, amazing colleagues to work with (most of them).I worked outside which I really enjoyed. Sure you’ll get rainy and cold days but at the same time you’ll get hot and sunny days.Honestly it was very easy and relaxing for the most part. It’s the only job I’ve had so far that I didn’t mind getting up in the morning for or dreading it the day before.Friends I’ve made there for life and the amount of laughs I’ve had will stay in my memory forever.A few cons: Management favouritism, unfair promotions and dodgy rules.
DCO in Yarlington, Somerset
on 2 August 2022
The most impractical, disorganized and unaddapted training program I have ever seen.
SERCO is the kind of company who's expending each year in...pretty much all the Facilities sectors. I had the unpleasant experience in taking part for a few days in their joiner programme. Never encountered a business that goes like...doesn't matter what you know, what you've done and ultimately what you are. We'll delete or disconsider anything and we'll give you the basics in order to work for us. It's like a tin can factory....reconfigured after SERCO measurements. Unbelievable low and with poor trainers. Disappointing!
Business Development Manager in Glasgow
on 25 July 2022
Good company to work for
Good company. Can involve long hours when in certain roles but overall a strong understanding of work life balance. Management is good but this is not always the case for everybody.
Housing Officer in Warrington
on 25 July 2022
Hotel accommodation
Extensive culture of bullying in the accommodation of asylum seekers. No structure from management. No support. Tendency to punish those who highlight issues that need addressing they would much rather pretend everything is fine rather than deal with what can be life and death issues

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Questions and answers

People have asked 60 questions about working at Serco Group. See the answers, explore popular topics and discover unique insights from Serco Group employees.

See questions about:

  • Interviews
  • Benefits
  • Salaries
  • Hiring Process
  • Working Culture
  • Working Hours
  • Dress Code
  • Working Environment
  • Work from Home
  • CEO
  • Part Time Jobs
  • Hiring Age
  • Background Check
  • Company Future
  • Job Opportunities

Interview insights

Insights from 1.4K Indeed users who have interviewed with Serco Group within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Questions vary depending on the job position one applies for. They are general directed to identify personal skills and an applicant's character.

Shared on 25 February 2021

They just told me everything I needed to know

Shared on 28 August 2020

Standard, required questions.

Shared on 30 January 2019

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