Serco Group Careers and Employment
- CEORupert Soames
- Company sizemore than 10,000
- Revenue£730m to £4bn (GBP)
- IndustryGovernment & Public Administration
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Salary estimated from 6.5K employees, users, and past and present job advertisements on Indeed.
Security & Public Safety
Track n Trace Covid call handler in Home Based
on 1 July 2021
Good, supportive and more opportunitiesThe job is good but pay rate can be better than what they are paying at the moment, lots of opportunities, very caring and supportive. I enjoy working for Addeco/ Serco I just wish the pay rate could be more.
Customer Service Advisor in DWP
on 11 October 2021
Stressful and not helpfulThe company is quite poor as there are fair to many tech issues while working. Very stressful and a lot to do for the job for how little pay is. Very bad communication to us. Training wasn't the best it was okay but didn't get enough time to learn everything and didn't get shown how everything worked
Customer Service Advisor in Manchester
on 2 October 2021
Long hours!!Very long hours!!!. Stressful , dealing with very difficult situations. The management I feel showed favouritism, people getting promoted who didn't deserve it. Training was rushed!!, Expecting you to learn a lot in a short space of time. I didn't get on with my team manager he was young and over bearing!!!!. I met some nice people there but the job was complicated and the hourly pay didn't reflect that!!.
Call quality assesor in Liverpool
on 22 September 2021
Poor companyThis company is really poor to work for. Your just a number to them and its like a conveyer belt soon as people leave there is more in getting trained. Doesn't matter how hard you work it all goes unnoticed.
Prisoner Custody Officer in Court
on 5 September 2021
Good for quick stepping stoneWorking in a court or a driver at base.Can be fast paced and dangerous work .No 2 days the same .Start time but no finish time.Management show favouritism all the time and jobs are not shared out evenly .If you are finished early because not needed you accrue under hours which you have to make up .I also believe the company is agest. Lots of lazy people who get away with it .The company needs a big shake up
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Insights from 634 Indeed users who have interviewed with Serco Group within the last 5 years.
Interview is easy
Process takes about a day or two
Questions vary depending on the job position one applies for. They are general directed to identify personal skills and an applicant's character.
Shared on 25 February 2021
They just told me everything I needed to know
Shared on 28 August 2020
Standard, required questions.
Shared on 30 January 2019
- Serco Group