Serco Group
3.5 out of 5 stars.
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Interviews at Serco Group

Here’s what others thought about the interview process at Serco Group.
Interview experience
Based on 530 interviews
Interview difficulty
Based on 521 interviews
Interview process length
Based on 498 interviews
About a day or two

Interview process at Serco Group

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 5.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About a day or two
About a week
About two weeks
More than one month
About a month
Most reported steps
On-site interview
Phone call/screening
Background check
Written test
Problem solving exercises
Least reported steps
Drug test
They have no interview
Take-home/sample work

What candidates say about the interview process at Serco Group

  • Was very hard but worth it
    Shared on 30 August 2018 - Senior HR Advisor - Birmingham, West Midlands
  • Rushed. They didn't seem to care who they got in.
    Shared on 31 July 2017 - Payroll Subject Matter Expert - Northampton, Northamptonshire
  • The interview process I was subjected to depended heavily on the interviewer's knowledge of my military training and skills background.
    Shared on 17 May 2017 - Technical Instructor - Brize Norton, Oxfordshire

Interview questions at Serco Group

Commonly asked questions, as reported by candidates

  • Questions vary depending on the job position one applies for. They are general directed to identify personal skills and an applicant's character.
    Shared on 25 February 2021 - Prison Custody Officer - London
  • They just told me everything I needed to know
    Shared on 28 August 2020 - Call Centre Agent - Liverpool
  • Standard, required questions.
    Shared on 30 January 2019 - Lifeguard - London, Greater London

Interview tips at Serco Group

Dress code for the interview
  • Formal (business suit)34%
  • Business casual (e.g. dress slacks)34%
  • They didn’t have a dress code18%
  • Casual (t-shirt and jeans)10%
  • Special outfit (e.g. protective gear)4%

What advice do candidates give for interviewing at Serco Group

  • Ensure to understand the background of Serco organisation. Be yourself and use your skills to identify what you can offer to the organisation.
    Shared on 19 July 2019 - Domestic Assistant - Larbert, Falkirk
  • No advice needed
    Shared on 24 June 2019 - Multi Skills Operative/Supervisor - Tadworth, Surrey
  • Just be yourself
    Shared on 8 January 2019 - Domestic Cleaner - Jamescook hospital

The first interview at Serco Group

How candidates got an interview
  • Through Indeed31%
  • Other26%
  • Employee referral13%
  • Other online job site10%
  • Recruiter contacted me9%

How candidates received their first interview at Serco Group

  • Volunteered working and gain experience in the position you will soon be recognised
    Shared on 19 April 2021 - Site Manager - Doncaster, South Yorkshire
  • Job newsletter, 2 week training course (unpaid)
    Shared on 5 July 2019 - Agent - Liverpool
  • Serco job page
    Shared on 10 March 2019 - Security Officer - Norwich, Norfolk