Serendipity Healthcare
3.2 out of 5 stars.
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Serendipity Healthcare Pay & benefits reviews: Support Worker

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2.8Work-life balance
3.3Pay & benefits

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Serendipity are a Chesterfield based company but have branched out into Sheffield.

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Serendipity are a good company there just wasn't enough work in Sheffield for me and the calls were too far apart. They are based in Chesterfield and had branched out into Sheffield.

Pros

Flexible working hours

Cons

Can be long hours
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Rude management and no benefits

Unless you are friendly with the office staff and say yes constantly, than you will receive all the hours and holidays you want. If you say no you get no hours and mostly get holidays turned down. The office are extremely rude if you can not work or your children are not well. They advertise you working on £10 ph but you may only get 8 hours a week which unfortunately people can not live on. You will get phone calls and text messages constantly asking you to work or telling you that you have missed calls that are apparently on your rota but they are not so they get you in for a disciplinary meeting for something that is not your fault. When this happens they do not take responsibility for their own actions. They belittle you and make you feel worthless until they make you cry. If you have a health problem you don’t care until you are working. There are no benefits if you are pregnant, your hours get reduced and if you end up going to hospital you will be asked when you are coming back to work because they have too many staff of sick. After working for them for a number of years they have made me want to leave care and a job I once loved.

Pros

No pros

Cons

No hours and extremely rude and belittling office staff
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Overall rating

3.2

Based on 38 reviews
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Ratings by category

2.8Work/Life Balance
3.3Salary/Benefits
3.1Job security/advancement
2.8Management
3.0Culture

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