Severn Hospice
3.9 out of 5 stars.
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Severn Hospice Management reviews

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4.2Work-life balance
3.5Management

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Found 3 reviews matching the searchSee all 13 reviews

Insights into Severn Hospice

Based on 2 survey responses
What people like
  • Supportive environment
  • Ability to learn new things
  • Clear sense of purpose
Areas for improvement
  • Fair pay for job
  • Trust in colleagues
  • Sense of belonging
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Opens your eyes to what charities are really like

Indeed featured review

The most useful review selected by Indeed
Although initially I enjoyed working here, the job gradually became more and more stressful due to the inexperience and ignorance of the management. They rely on volunteers for absolutely everything, until even the volunteers have enough and stop turning up. Management have no understanding for staffs concerns, they only care about making money for the store.But the absolute worse thing I saw was people's donations being brought in through the front door and going straight in the bin out the back, mainly because staff couldn't be bothered to process it. Either that or the management expects brand new, shop quality donations to sell. Anything less gets binned.I think they need reminding that they are a charity shop that yes, needs to generate money for the hospice, but also help the poor and less fortunate. But it all seems to be about making money at this store. Sad really for a charity shop.

Pros

First pick at some donations

Cons

Ruins your view of charity shops
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Poor management

The patients and families are always well cared for. However the way the management behave to the lower grade staff members is awful. Very strict policies and procedures, no longer a family friendly company at all. If they dont like you they soon find a way to terminate your contract, HR is supportive of the management only. Poorly paid for lower grade staff (but not for management level).

Pros

Can give wonderful patient focused care

Cons

Strict policies/ No support from HR
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Used to be lovely

Bullying amongst staff, poor management and leadership .Lots of changes taken away the quality of care and unkind staff employed in later years .Wasting of public donations

Pros

Lovely job in itself

Cons

Some staff bullies and very unpleasant
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Overall rating

3.9

Based on 13 reviews
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Ratings by category

4.2Work/Life Balance
2.9Salary/Benefits
3.5Job security/advancement
3.5Management
3.5Culture
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