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2.9 out of 5 stars.
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Shaw healthcare Employee Reviews

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United Kingdom321 reviews

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2.9Work-life balance

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Had their favourite staff which was fine for them to sit down.

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What is the best part of working at the company?Not the best company to work for. Don't appreciate what you do.There was no best part of working for them.What is the most stressful part about working at the company?They wanted all the workdone no time to spend with the clients. What is the work environment and culture like at the company?Very poor. Have their favourite staff.What is a typical day like for you at the company?Expect you to keep working, even when youon break.
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Overall good place to work and to improve and progress when possible. Friendly and hardworking team within the home. Good quality care provided. Would be nice to see improvements of renovating home to look more fresh.
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Brilliant place to work especially helping the residents

What is the best part of working at the company?Staff work as a team caring for other people is the best feeling great company to work for.What is the most stressful part about working at the company?Nothing is stressful about the jobWhat is the work environment and culture like at the company?Brilliant all staff are polite and friendly What is a typical day like for you at the company?Non stop always on the go caring for residents with different needs
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Productive and Nice

There’s always so much to learn at work. The manager is very helpful and gives room for self expansion. Between co- workers we team up as family and support each other.




Long hours
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Ok place to work

Staff are helpful and the hours are good managers will support you if you have any family issues. Great team to work with and the money is good too. The only bad thing I would say is you don’t get extra money for doing nightshift just the same rate as dayshift
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Insights into Shaw healthcare

Based on 161 survey responses
What people like
  • Time and location flexibility
  • Ability to learn new things
  • Clear sense of purpose
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager


A typical day at work was to provide personal care and administer medication to the elderly. I gained valuable working experience. I started as a support worker and I became a Team Leader.


Interaction with the clients


No cons
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Poorly managed

Absolutely zero support from management regarding not being able to meet service user needs. Pay process was changed during my time there and we were pressured into taking loans from the company to ensure we would have enough money for the month - this amount was made public for all other staff to see however head office promptly dealt with this once aware.Took holiday pay from me twice once I had left and couldn’t not get anyone to help me with this so lost out on that
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Okay workplace.

Expected to work extremely long hours with no benefits. Management do not provide support, felt very overworked and no flexibility. Working with the team helps get you through it.
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Not a nice place to work

Staff are lazy and gaslighting everyoneToo many conspiracy theories in the staff room. Overall I recommend doing better and going elsewhere. Steer clear


Sometimes nice people


Alot. Bullies and liars. Useless management and hr
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Well-Managed and Understanding

The team at Ashfield House are very supportive and a vast majority of the residents at the home were lovely. A typical day consisted of helping residents get ready for breakfast, proving breakfast, help them with lunch, providing two rounds of tea, logging reports about residents and providing additional support needs.The job didn't work out for me personally, through no fault of anyone there, but management were easy to talk to and understanding of the situation.
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Family clique in management

Mix of residents has changed since Covid, residential is no longer elderly frail who need some assistance to a group of residents that require a higher degree of help. Level of staffing does not meet the everyday requirements of the residents. Staff are anxious about not meeting expectations.Most of the supervisory team are related to each other, opinions are very biased.


Love the residents and most of my co-workers.


Work day very long and busy, 30 minute break does not sufffice, new record keeping method very tedious, There is very little interest in the emotional well being of employees, Staff are reprimanded in earshot of the residents.
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Good teamwork,good management

I haven't been in my job role long ,but in the 5 months I've worked there it's the best place to work,the residents are happy and well looked after,the working team all go above and beyond,I have felt most welcomed there,and the best management I've worked for,progressing on to my nvq level 3,she's compassionate and consistent,I love working there,it's great 👍


Working life balance


No cons
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Do not recommend

Management only told you what you wanted to hear. Always empty promises. Expected to rush through the day not giving proper care to residents other staff can’t be trusted
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Excellent friendly with good management

I absolutely love working here, the staff and are so friendly, the Residents are always happy.The best place I have worked in a long time.Manager runs an open door policy, and is always happy to help with work or personal issues, very understanding and flexible.


Happy environment, and clean fresh Home to work in
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A good job absolutely ruined by managing

I really enjoyed working in the kitchen as kitchen assistant/bank cook but it was completely ruined by the manager, they should look to why so many people have left in the time of the current manager , I may sound bitter but I have reason to. The staff were great to work with and the home itself is a lovely little home and the residents are lovely but unfortunately the experience was completely ruined by the manager and the company really needs to look into why they have had a large turnover of staff since the current manager has been there


Great little home with great staff


Bad management
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Productive workplace

Team leaders are expected to:Write care plans from scratchPre-assess and assess residentsUse up to 3 different care softwaresCount hundreds of medsAttend meetingsTake all the responsibility possible for a barely "living wage"
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Glad that's over

Some great staff but that's about it. Would not recommend. Too much to do, working short on lots of shifts. Complexity of patients does not match up with skills of care staff, but bums on beds eh?
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It’s not a place I would advice my nearest and dearest to work. It will destroy you. My personal experience in the home where I worked was horrible, I’m sure some of the other homes are better but I reserve judgement. Fortunately I have a good family and supportive group of friends who all persuaded me to leave and go and enjoy life.


The residents and their families


Horrendous levels of stress.
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Brilliant residents, amazing staff, very caring, everyone worked well together, no problems with money to support residents. Great place to work. Very supporting Management.


People who care


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All staff members is fun and very nice to work with

I like to work with this company . Teamwork good friendly and helpful . Good experience to work in a care home . Good manager and good management. And this company good for all benefits
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Nice place but not enough staff

Nice environment bright and airy, but need more staff. Long shifts with 30 minute unpaid break.Administering medication, reviewing care plans, learnt a lot with Shaw, but workload stressful.
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Overall rating

Based on 330 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.8 out of 5 stars for Culture

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