Listen to your staff. Be resolute in your decision making. Dont be afraid to make hard choices that will benefit the group as a whole.
Give new employees a supervisor to be accountable to daily.
Show newcomers more support. Pay support workers more and treat them with more respect to avoid high staff turn overs.
They need to come and spend a whole week working on the floor with the carers and see what really happens.
Help jobseekers learn about the company by being objective and to the point.
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