Shell Employee Reviews
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Fun and dynamic environment
Intern (Former Employee) - London, Greater London - 30 October 2023
Indeed featured review
The most useful review selected by IndeedGives a great insight into the energy industry. Very kind and open culture. Great events organized to meet people. Large intern cohort which helps feel at ease in large company.
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Good
Cashier/Sales Assistant (Former Employee) - Boston, Lincolnshire - 30 November 2023
Good place to work and the people are supportive I liked it working there and liked the flexibility. The culture is good it is a good place to work .
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Jobs at Shell
Decent peers
Sales Advisor (Former Employee) - Ashington - 21 November 2023
Liked the autonomy of working alone. I worked night shift and the pace of work was decentThe pay however was pretty bad to say the leastHardest part was cleaning the machinesTrying to stay warm, and trying to not be bored out of your witsWhat I learned is there are some seriously greedy owners out there who have no idea you used to get some of the towns finest visiting, so an ability to respect someone from wherever they have came from and for whatever they do, they are are a soul first and foremost, so snobs need not apply as you would be far too offended by the brutal truth of real living, which for some reason home and house mags don’t seem to cover!Most enjoyable part? Meeting people who you would never have ever met nor given the time of day with in the normal world, you will have bonds and be on first name terms withThe desperate young dads who are so poor and hungry, they will wait around till you do the reductions, just so they can feed and make happy their beloved wife and childrenYou will also get to know well, the local scratch card addicts, the alcohol addicts as well as all of the insomniacsThe night workers totally oofed getting home at 5 am, as well as the 19 to 20 year olds, being dragged out by a firm still clearly getting acclimatised to real life, by being dragged back with the Poe hoodie to get in the oofing van now or they gonna be late!The late people, the darkest st and The most desperate.. and yet the most empathic and the riches in experience people who you could ever have the privelige to walk in your path.. yes these are the people.. these -
Pros
Could eat just gone sell by if you were hungry, and as long as the work was done it was good
Cons
Pay was disgusting and expectations were illegal
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okay
Sales Assistant (Former Employee) - Stone, Staffordshire - 5 November 2023
I do not have much to say about my time here it was not very good you work nights for nearly two weeks and get less money than days also be expected to have 12 to 16 hours per week but you are employed for 20+
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Insights into Shell
What people like
- Time and location flexibility
- Clear sense of purpose
- Ability to meet personal goals
Areas for improvement
- Sense of belonging
- Trust in colleagues
- Support from manager
Learnt a lot
Internship (Former Employee) - London, Greater London - 18 October 2023
As an intern at Shell's London office, I had the privilege of gaining invaluable insights into the energy industry that have significantly shaped my professional journey. My time at Shell was nothing short of transformative, and I am thrilled to share my positive experience here.During my internship, I was exposed to a dynamic and inclusive work environment where creativity and innovation were not only encouraged but also celebrated. The mentorship and guidance I received from the experienced professionals at Shell were instrumental in expanding my knowledge and refining my skills.
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Good job can be very hard work at times
Team Leader/Assistant Manager/Customer Service Champion (Former Employee) - Essex - 14 October 2023
What is the best part of working at the company?The customers you get to know themWhat is the most stressful part about working at the company?Not enough staff they expect you to do so much What is the work environment and culture like at the company?Ok, the fault of the company is expected you to do so much 2 on a shift is not enough What is a typical day like for you at the company?Work work work serving customers at till fixing costa coffee mashines cooking cleaning taking in deliveries all for 2 people
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Flexible
Customer Service Advisor (Former Employee) - Kent - 13 October 2023
Flexible shifts and great customers but management is not the greatest. Not many benefits either considering it’s a big company. Understaffed often.
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Stressful and you're actually told if you don't by the retailer that if you don't do the job you can be replaced very easily
Petrol Station Manager (Former Employee) - Gloucestershire - 11 October 2023
What is the best part of working at the company?There are non other than it being a job you get paid forWhat is the most stressful part about working at the company?Your expected to get chilled delivery's and hot food out in allotted time, ie chilled put away within a certain time frame, but serve customers at the same time, if chilled comes in at busy periods you obviously have to deal with chilled food but customers don't realise this and tend to shout at you because they think you should be serving on the till to get the que down, very stressful What is the work environment and culture like at the company?Company doesn't give any discounts To be honest she'll are blood suckers don't value there staff just want to make moneyWhat is a typical day like for you at the company?Rush from start to finish, your watched all the time to make sure your doing everything, offer deals, upsell, offer loyalty cards, stock up, baking, it's like spinning plates on sticks trying to make sure none of them drop
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Great if you are in a supportive team. If not you’ll be out the door
What is the best part of working at the company?Benefits, Pension and the free gym in LondonWhat is the most stressful part about working at the company?No training and manager not having the time to provide training. Only specific to this one teamWhat is the work environment and culture like at the company?Relaxed and hybrid working. Talk the talk but not seeing them walk the walk
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decent
Customer Service Assistant (Former Employee) - London, Greater London - 27 September 2023
I wouldn't say I loved my time at Shell but did find it enjoyable at times, working with a good team certainly helps. As I was only part-time i did struggle to get extra shifts
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Busy and stressful but fun as the regulars are amazing
Customer Service Champion (Current Employee) - Sedgemoor - 24 September 2023
What is the best part of working at the company?The staff are like a family. Always there when neededWhat is the most stressful part about working at the company?Summer holidays. Always busy. Lots of people with attitude What is the work environment and culture like at the company?Its quite chill. Its a nice place but stressfulWhat is a typical day like for you at the company?Weekdays are always busy. Weekends are always quiet. No day is the same
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great
Assistant (Former Employee) - Birmingham, West Midlands - 18 September 2023
Great staff and environment hard work sometimes, but decent pay and overall treat fairly, would recommend for anyone looking for a fairly relaxed job
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Lovely colleagues but a stressful job
Cashier/Customer Service Assistant (Former Employee) - Northumberland - 10 September 2023
Lone worker early starts and late finishes. Some lovely staff and customers but a lot to cope with during busy spells, working with equipment that regularly fails. Regular staff training and great manager.
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Great place to work
Manager (Current Employee) - London, Greater London - 8 September 2023
Opportunities have to be seeked and taken. Autonomous working envionrment with flexibility and good work life balance. Benefits package is market leading
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Shift typically started slowly then picked up during the weekend, definitely not time to clock-watch!
Cashier (Former Employee) - Ipswich, Suffolk - 27 August 2023
You have to get there 15 minutes early to check the safe, your float (till) and fridge/freezer temps. You may have to fill up the cigs/shop. Yeah it's only a cashier job, but I feel like if you like cars, then the job ain't too bad.
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Fun place to work
Shop assistant and cashier (Current Employee) - Etchingham - 24 August 2023
Some days are more laid back than others, delivery days are more fast paced, great team work from staff to help, management are great they’re not afraid to get stuck in and are always helpful.
Cons
None
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Terrible company to work for they treat staff terrible
Retail Manager (Current Employee) - Livingston, West Lothian - 16 August 2023
Far too many rules and regulations they keep changing the goal posts so you don’t know if you’re coming or going most days. If you complain about anything they do there best to exit you from the business
Pros
None
Cons
Overworked and underpaid
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Good work
Analyst (Former Employee) - London, Greater London - 12 August 2023
Great working conditions really happy.Had everything we needed. Most enjoyable part was the work.Would recommend this work invest your time in the company they will invest back.
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Excellent
Sales Assistant (Former Employee) - London, Greater London - 7 August 2023
I've noticed quote a lot of negative feedback about Shell , what really surprises me are the expectations from a Global Corporation by its employees past and present.
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Not advisable
Customer Service Assistant (Current Employee) - Darlington, Durham - 7 August 2023
Over 2 years working as a cashier at Shell, I would say it is a very poor working environment. Very cliquey and favorable shifts are given out according to manager's discretion. No chance whatsoever of job progression, regardless of performance. Nightshifts are given the lion's share of the workload and are not paid at a higher rate, despite the unsociable hours impacting on their personal lives. Couldn't even provide me with a suitable uniform- had to source and buy my own. Multiple 16 hour shifts worked with no break. Expected to come to work at a moments notice. The list goes on.
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3.7 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture
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