Sitel
3.4 out of 5 stars.
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Sitel Careers and Employment

About the company

  • CEO
    Laurent Uberti
  • Founded
    1985
  • Company size
    more than 10,000
  • Revenue
    £1bn to £5bn
  • Industry
    Telecommunications
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Jobs

We were not able to detect your location. You can browse through the 27 job Sitel has to offer

Temporary, Full-time
immediate start*** spanish speaking customer sevice agent

Coventry

£10 an hour
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Urgently needed

9 hours ago

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Permanent, Full-time
Senior HR Advisor

Exeter

£26,000 - £28,000 a year
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1 day ago

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Permanent, Full-time
Danish speaking Customer Service Expert

Kingston upon Thames

£11 an hour
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5 days ago

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Temporary, Full-time
Customer Service Advisor - German Speaking Available Immediately

Coventry

£10 an hour
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Urgently needed

6 days ago

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Permanent, Full-time
Executive Complaints Handler

Luton

£21,000 a year
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7 days ago

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Permanent, Full-time
Call Centre Quality Analyst

Coventry

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8 days ago

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Temporary, Permanent, Full-time
Learning Specialist

Coventry

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11 days ago

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Permanent, Full-time
Contact Centre Forecasting Analyst

Luton

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12 days ago

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Temporary, Full-time
B2B Sales Representative

Coventry

£9 an hour
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9 days ago

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Temporary, Full-time
Customer Service Advisor - Spanish Speaking Available Immediately

Coventry

£10 an hour
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Urgently needed

8 days ago

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Permanent, Full-time
Quality Manager

Coventry

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8 days ago

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Permanent, Full-time
Permanent HR Generalist *Based in the South West*

Exeter

£26,000 - £28,000 a year
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9 days ago

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Permanent
Out of Hours Technical Customer Care Agent *£12.50 per hour*

Kingston upon Thames

£12.50 an hour
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17 days ago

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Permanent, Full-time
Spanish speaking Technical Service Advisor

Kingston upon Thames

£11 an hour
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19 days ago

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Permanent, Full-time
Virgin Media Inbound Call Agent (Swansea Based)

Swansea

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27 days ago

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Temporary, Full-time
Spanish Speaking Customer Service Advisor

Coventry

£10 an hour
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Urgently needed

30 days ago

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Permanent, Full-time
Onboarding Coordinator

Luton

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Urgently needed

30+ days ago

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Permanent, Full-time
Process Author - Spanish Speaking

Luton

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Urgently needed

30+ days ago

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Permanent, Full-time
Call Centre Team Manager - Automotive Industry

Coventry

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Urgently needed

30+ days ago

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Permanent, Full-time
Process Author - Portuguese Speaking

Luton

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Urgently needed

30+ days ago

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There are 27 jobs at Sitel
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Browse jobs by category

Management

8 jobs

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Salaries

Salary estimated from 1.9K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
£9.69 per hour
Team Leader
£20,760 per year
Sales Executive
£9.29 per hour

Customer Service

Customer Service Representative
£9.69 per hour
Call Center Representative
£9.27 per hour
Retentions Advisor
£8.53 per hour

Sales

Client Advisor
£9.54 per hour
Sales Advisor
£9.73 per hour
Ticket Sales Representative
£10.38 per hour

IT Operations & Helpdesk

Technical Support Advisor
£10.60 per hour
Technical Support
£9.19 per hour
Helpdesk
£9.37 per hour
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Rating overview

Rating is calculated based on 11.4K reviews and is evolving.

3.1720172.6320182.3520193.0720203.322021

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Work-life balance

Reviews

Customer Service Representative in Work from home
on 26 February 2021
Easy job but long hours
Overall this was a good job , I got to work from the comfort of my own home which was very convenient. Training and the hiring process was very simple . However some of the managers in test and trace were quite rude and unhelpful . I worked in both test and trace and the vaccination department.The job was temporary I got to work here for about 3 months . I just wish they had a fixed date on their contracts , because the job was temporary you never really know when it’s over until a week before. The test and trace campaign was more organised than the Vaccination line. We were in one huge group of about 700 people in our work chat . They said we would be put into smaller groups but over a month working in the vaccine department our work chat still consists of a very large group which makes it difficult to get help at times. The script should also be amended because we get a lot of questions and the script in the vaccine department doesn’t make it easy to deal with a lot of these queries. The test and trace department is better as they update the scripts to suit the different caller issues we deal with and make it easier for us to do our job.
Customer Advisor in Home Based
on 2 March 2021
A productive and interesting place to work
Training was good, didn’t prepare you for the actual steps during calls but everything you needed was on the screen so it was a very easy job. Lovely virtual teams with loads of help and support!Communication from management not always great
Customer service agent in Work at home
on 27 February 2021
Dreadful
For sitting around all day pay is decent, the rest is awful management is non existent but most of the people you’ll come across are alright if theyre not higher up
Temporary Contract, Online Work from Home in Home Based
on 27 February 2021
Customer Service
Good online training. Managers unhelpful. Getting help time consuming. Employees blamed for technical issues caused by technicians constantly updating the systems. Employees not told about changes relevant to their work until they discover them. Very short notice 1 week in covid!!! Not happy.
Sales Associate in Swansea, Wales
on 26 February 2021
Jobs a Job
I really enjoy the place, I thought I would quit in the first few weeks but once I got used to the system and bonded with my team I really cannot fault it The top managers always stay past the end of their shift and are often doing 9-9 helping all advisors The people working there are what makes the day go quick The pay is not great for the amount of work you do, but there’s always incentives and competitions and in COVID there’s not a lot of jobs out there so it’s good to be in for now
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Questions and answers

People have asked 78 questions about working at Sitel. See the answers, explore popular topics and discover unique insights from Sitel employees.

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Interview insights

Insights from 656 Indeed users who have interviewed with Sitel within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Custumer care basically.

Shared on 7 August 2020

Describe your favourite film

Shared on 3 July 2019

Standard, not very taxing

Shared on 28 August 2018
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