Sitel Swansea
3.1 out of 5 stars.
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Sitel Swansea Employee Reviews for Test & trace

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2.9Job security & advancement

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Test and trace

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I been working with Sitel (test and trace )I been told to watch idle if idle Green circle go to yellow and green I will be fired if that will happen many times , I been on pc all time and make sure my idle is green and it end up I been fired and accused of using some clicking software, that I didn’t even know that existed . No help from manager and even I explain my self that I wasn’t been using any software they just fired me without proper explanation. I did love this job but I didn’t expect that if you work behalf government you will be treated badly and unfairly assured

Pros

Good pay

Cons

Bad management and coach workers
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Overall rating

3.1

Based on 15 reviews
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Ratings by category

3.3Work/Life Balance
3.3Salary/Benefits
2.9Job security/advancement
2.9Management
3.2Culture
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