Sitel Swansea
3.0 out of 5 stars.
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Sitel Swansea Job security & advancement reviews

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Excellent place to work

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The most useful review selected by Indeed
I have been here for the last 2 years, I would like to say they offer amazing in depth training. Great people who are supportive and caring. Company offers fantastic opportunities to grow within. Fun place to work, highly recommended.
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Test and trace

I been working with Sitel (test and trace )I been told to watch idle if idle Green circle go to yellow and green I will be fired if that will happen many times , I been on pc all time and make sure my idle is green and it end up I been fired and accused of using some clicking software, that I didn’t even know that existed . No help from manager and even I explain my self that I wasn’t been using any software they just fired me without proper explanation. I did love this job but I didn’t expect that if you work behalf government you will be treated badly and unfairly assured

Pros

Good pay

Cons

Bad management and coach workers
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Overall rating

3.0

Based on 16 reviews
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Ratings by category

3.2Work/Life Balance
3.2Salary/Benefits
2.8Job security/advancement
2.8Management
3.1Culture
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