6 answers
Recieving or contacting people in the uk on behal of a variety of campaigns
Customer service rep
My job was a customer service advisor. I worked for SSE which is a company inside of sitel, I would talk with customers over the phone and help solve any problems with their accounts or payments that needed to be done. I would also handle refunds and complaints made by customers.
Depends on your contract
I work as a Coach where I manage a team of 15-18 agents. Making sure that no one is being left behind when it comes to the performance of each individual by coaching the agents. A team player among my colleagues and contribute something or anything within capacity to help the business grow.
Horrible, they treat staff like machines
Please note that all of this content is user-generated and its accuracy is not guaranteed by Indeed or this company.