Sitel
3.4 out of 5 stars.
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Interviews at Sitel

Here’s what others thought about the interview process at Sitel.
Interview experience
Based on 753 interviews
Average
Interview difficulty
Based on 747 interviews
Easy
Interview process length
Based on 731 interviews
About a day or two

Interview process at Sitel

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 5.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 3.

Interview process length
About a day or two
59%
About a week
28%
About two weeks
7%
More than one month
4%
About a month
2%
Most reported steps
Phone call/screening
65%
On-site interview
32%
Background check
26%
Problem solving exercises
25%
Written test
21%
Least reported steps
Other
7%
Take-home/sample work
2%
Drug test
0%

What candidates say about the interview process at Sitel

  • If you can answer a phone you're hired!
    Shared on 6 September 2020
  • You do a 2 stage test, try and work a problem question and reply to a customers email about the stock. They show you around, then take you into a room, confirm paperwork which involved hours and flexi…
    Shared on 1 April 2019 - Customer Service Advisor - Plymouth, Devon
  • Non-existent. Consisted of a informal chat and I had the job
    Shared on 12 December 2018

Interview questions at Sitel

Commonly asked questions, as reported by candidates

  • Custumer care basically.
    Shared on 7 August 2020 - Script outbound caller - Work from home
  • Describe your favourite film
    Shared on 3 July 2019 - Agent - Swansea
  • Standard, not very taxing
    Shared on 28 August 2018 - sales - Plymouth, Devon

Interview tips at Sitel

Dress code for the interview
  • Business casual (e.g. dress slacks)36%
  • They didn’t have a dress code32%
  • Formal (business suit)16%
  • Casual (t-shirt and jeans)16%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Sitel

  • Be open and honest about your experience and be prepared to show this throughout your interviewing and training. Help and Support is available if you are able to work with the company.
    Shared on 30 August 2020 - Customer Service Representative - Home Based
  • Don’t work here.
    Shared on 21 August 2020 - Sitel associate - Exeter
  • Don't give personal info online
    Shared on 27 May 2020 - Customer Service Advisor - Taunton, Somerset

The first interview at Sitel

How candidates got an interview
  • Through Indeed65%
  • Recruiter contacted me9%
  • Employee referral7%
  • Other7%
  • I called them5%

How candidates received their first interview at Sitel

  • Called recruitment
    Shared on 21 September 2020 - Customer Advisor - Plymouth, Devon
  • By phone and then turn up for tests.
    Shared on 21 June 2019 - Client Relationship Specialist - Kingston upon Thames
  • Indeed. Got a telephone interview, which lead to a group interview in two parts & a final 1 to 1 interview.
    Shared on 28 May 2019 - Sales Agent - Newcastle upon Tyne
  1. Interviews