Sitel
3.4 out of 5 stars.
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Sitel Retentions Advisor yearly salaries in the United Kingdom

Salary estimated from 14 employees, users, and past and present job advertisements on Indeed in the past 36 months.
15% Below national average
Reviews about Pay & benefits for Retentions Advisor at Sitel
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Good job
I enjoyed my time working on the Virgin Media campaign in Swansea. The center has a relaxed atmosphere and the people are the best part of the job. It didn't matter that it was my first call center job as the training was 5 weeks long. The calls can sometimes be hard but you are rewarded with a good commission scheme and incentives.
Pros
commission schme, the people, trainers
Cons
having to work some weekend shifts
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Run fast the other way dont look back
I worked here sad to say, my colleagues made it likeable, stressing job with ignorant customers... abusive and undermining , worked like trojans, no time to think after a very hard call its on to the next, if you want a good bonus dont spend on the customers give them nothing you will earn good bonus.. shocking place desks stinking and keyboards and screens ancient, got bitten many times in the summer months.. glad i am out of there..jumped before pushed you can sense it coming
Pros
free car park
Cons
promised the world but got nothing..
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Terrible workplace!
Not only are the systems god awful, so are the management. Don't even attempt to visit the toilet on a shift, unless you want to be screamed at by your team leader. Holidays are impossible to book, food is expensive, dodgy agents all over who only are for themselves, management who ignore when you get threatened by the public, you have 4 minutes a DAY to go to the toilet or grab yourself a drink and the main manager of Swansea Sitel is the most atrocious lady I have ever met. Joke of a workplace. No "benefits" at all and no loyalties.
Pros
3 breaks a day.
Cons
Everything!
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How much does a Retentions Advisor make at Sitel in the United Kingdom?

Average Sitel Retentions Advisor yearly pay in the United Kingdom is approximately £16,210, which is 15% below the national average.
Salary information comes from 50 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.