Sitel
3.4 out of 5 stars.
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Sitel Technical Advisor hourly salaries in the United Kingdom

Salary estimated from 6 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: 12 February 2021
12% Above national average

Job openings matching Technical Advisor in Sitel

  1. Kingston upon Thames
    1st line telephone and email technical support to a wide customer base. Learn, Lead & Grow at Sitel Group®. We invest in you, with internal programs, training…
    Easily apply to this job
    19 days ago
  2. Kingston upon Thames
    Handle inbound enquiries (calls/e-mails) relating to technical issues within guidelines established by the client and contact centre management.
    Easily apply to this job
    30+ days ago
See all jobs matching Technical Advisor in Sitel
Reviews for Technical Advisor at Sitel
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Management
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Super support staff and collegues
First time in the saddle with a month training - thank you Sitel, but a 15 minute overall technical telephone support time is not easily attained, regardless of the instructor's expertise, excitement and introductory trip around the site to project expectations. Friendly and knowledgeable customer support is also made possible via easily accessible support mechanisms, along with advice from colleagues; thus promoting the reduction of time taken (crucial) for each call.
Pros
Never boring and good people
Cons
Management primarily concentrates on call lengths.
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Call center environment
Always felt chained to desk waiting for the next call. Very little autonomous decision making. Very little job satisfaction. But the work colleagues are lovely guys.
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strict not a nice work place
good people to work for in genral everyone is nice as a whole but this job is to strict in how they do things it makes you feel like your back in school the managers arnt fair in the way they do things and the pay is shocking i got told i would have a test at the the first interview to know what specaliseation i owuld go into and i never got that test there fore just put me into anything training was poor didnt learn anything about computers and was in with no knollege got told would have 3weeks training 3weeks gradbay and 3weeks devbay went into gradbay for a week before they had to push us out because had more people coming in they dont really take care of there employers aslong as they got loads of people on the floor answering calls thats all that is addressed in this company
Pros
no
Cons
always over time no one in the evening means no calls no breaks
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How much does a Technical Advisor make at Sitel in the United Kingdom?

Average Sitel Technical Advisor hourly pay in the United Kingdom is approximately £11.16, which is 12% above the national average.
Salary information comes from 7 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.