Sitel
Happiness score is 54 out of 100
3.4 out of 5 stars.
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Sitel Technical Support hourly salaries in the United Kingdom

Salary estimated from 12 employees, users, and past and present job advertisements on Indeed in the past 36 months.
25% Below national average

Job openings matching Technical Support in Sitel

  1. Kingston upon Thames
    1st line telephone and email technical support to a wide customer base. You will be dealing with a mix of technical support and non-technical customer care…
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    17 days ago
  2. Kingston upon Thames
    1st line telephone and email technical support to a wide customer base. Maintaining a detailed history on the call management system of all issues reported to…
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    19 days ago
  3. Kingston upon Thames
    Escalate unresolved issue to the 2nd line support team in a timely manner. 1st Line Support Engineer IT service desk experience preferred but not essential as…
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    30+ days ago
  4. Coventry
    Creation of supporting technical, process and digital service documentation in support of sales and service delivery.
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    30+ days ago
See all jobs matching Technical Support in Sitel
Reviews about Pay & benefits for Technical Support at Sitel
Job work-life balance
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Job security/advancement
Management
Job culture
Don't care about their employees
They really don't care about the wellbeing/health of there employees. All they care about is stats. Very stressful working for this company, is also the lowest paying call centre in Exeter! Steer clear if you know what is good for you.
Pros
Free tea/coffee
Cons
Long hours, lots of pressue, pushing you to do better without training/help, stressful, angry customers
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Do yourself a favor and don't work there
Job Work/Life Balance - Sitel do not care about its employees social life as you are treated like a stat and not a person. They do not care about medical appointments or family problems in anyway and will just go down the hearing process and remove you. Salary/Benefits - there are no benefits to working for this company that you would not get from any other company you could work for. Job Security/Advancement - Unless you have no life and are willing to bend over backwards or split yourself into two the job security is how well they can force you to do extra work to save them money to cut staffing costs when they should employee more people. Advancement is not work it as they like to put people on what they call learning tracks which just means they give you more work to do on top of your normal work with very little professional training. Management - seriously have no management skills as they tend to employee no one with any manager expirence into the company they look at giving their staff the choice to go up into a manager role who then switch to supporting another client than they have done so you get someone who has no technical skills or knowledge supporting a technical client.
Pros
None
Cons
Too many to list
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Call Center
This is a call center environment with limited growth opportunity, unless you are looking for something part time to make extra income. Can be a fun environment. Work scheduling procedures are not good.
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How much does a Technical Support make at Sitel in the United Kingdom?

Average Sitel Technical Support hourly pay in the United Kingdom is approximately £9.19, which is 25% below the national average.
Salary information comes from 65 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.