SMART DENTAL CARE
3.3 out of 5 stars.
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SMART DENTAL CARE Employee Reviews

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3.4
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Growing Company

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Currently working as a manager for Smart. They are a fast growing company and still family owned. They have invested a lot in technology and have made the administration almost paperless which meant i had to invest in new skills but it saves me a lot of time. The company is demanding of high standards but have a great incentive program if you can deliver. They have slowly investing in more management support as they grow which is helping me in my job. The best thing is that they recognise good qualities in staff and I myself have been promoted several times in a few years as I have developed and taken on more responsibility. Working in Smart at a senior level does not suit everyone as there is no place to hide however they tend to recruit from within the company for senior staff and then train them up. Whenever they have taken anyone else then they have not lasted as they dont seem to keep up. The family are strict hindus and hence vegetarians which sometimes impacts on the staff in the head office but a nice touch is that they allow us to where slippers in the head office to make us feel more comfortable.
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avoid working for this company all together

lie about the working hours you will be working earlier and a lot later then expected.late finishes every night was meant to finish at 5 you won’t finish until like 5:45.management is just very poor, doesn’t know how to advise there own staff have to look for other members to help sort it out.mess about with tax code too much promise to pay your gdc never got money back for my gdc.if you need to leave work earlier then expect they take the hours off you as unpaid and you don’t paid the hours your worked that day and tell your it’s unauthorised leave.advertise your job role before confirmation of termination of contract.breach confidentiality avoid avoid avoid

Pros

nothing

Cons

long hours, promised gdc payment, no help from management sort out your own problems, too much gossiping behind backs
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Worst job ever

Avoid this company like the plague that it clearly is ! Wages paid late, usually wrong and impossible to get resolved! Patient and staff welfare low priority. Talk a good talk online and get staff currently working to lie by giving reviews! Holidays are impossible to get as always short staffed. Inexperienced managers (basically let's anyone manage

Pros

Nil

Cons

Poor inexperienced Management
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Great

Had a great experience. Had a full time nurse and a great mentor. A Over all supportive staff. I am paid well and happy with my working hours and my clinic

Pros

Helpful

Cons

Stressful at times
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Official response from SMART DENTAL CARE

29 March 2021
Hello and thank you for your great feedback. We are very glad that you are happy at Smart Dental Care, it is a pleasure to have you part of the team.
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Great Work Culture

A friendly working environment in a rapidly growing company. Reviewed financials, helped the company to prepare for a pitch to potential PE investors.
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Official response from SMART DENTAL CARE

23 March 2020
Hi, Thank you for your feedback. We are glad to have this compliment on the working atmosphere of our company. This will further encourage our team.

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These people need manners.

Disgusting how they treat each other and talk to each other at front of the patients. The people their need courses on how to respect each other. Also how to be polite to the patients. One of the girls spoken to me that bad, that one of the patients said theirs too many chiefs in here. I also had time off cause I ended up in A&E. And I had 3 days off . 1 which was a holiday and they was very disappointed with me . I went in on a Monday and it was my birthday. None of them said happy birthday or spoken to me . I knew from that day I was going to get managed out. If you want to go back school then this is the job for you. Their was another time where the toilets were out of order for over a week. In which we had to go nextdoor to use their toilet.
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Official response from SMART DENTAL CARE

23 March 2020
Hi, Apologies for the inconvenience and ill feel that you have experienced. Though we take extreme care of mutual respect in our day to day working. However, we have taken your feedback as a constructive measure and will look at the incidence. in the event of any gaps we will certainly take the measures for improvements.
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Currently work for smart

I have worked for smart for around 8years, I started off as a trainee Dental Nurse and have now worked myself up to being the manager for two sites. I feel like smart has let me grow and has given me opportunity's.
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Workplace culture / management

There is extremely Poor management within the company. Toxic working environment. Over promising and under delivering by the boss. I would not recommend this company if you are caring, there is Poor patient care. I don't have enough space or time to give the cons for working for this company
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Progressive company

Smart Dental Care care is a friendly and fun company to work for. I have always felt supported and encouraged. I have progressed through the company from patient coordinator / dental nurse to practice manager then cluster manager within 2 years.

Pros

Bonuses on growth and supportive work environments

Cons

No cons - I throughly enjoy my work
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place to be avoided

while working for smart dental ive been offered no progression. no wage rise, they take money off you and do not pay any overtime. do not supply correct and basic materials. Do not repair or care about surgeries. poor patient care.

Pros

SOME great dentists

Cons

management and above do not care about staff or patients just money
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Co-workers

Great and friendly staff which help to do the job at any time. Very pleased with the working experience there. Management and staff have been always kind and professional.

Pros

Staff and Management

Cons

Emergencies sometimes made the shifts longer
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Official response from SMART DENTAL CARE

13 April 2021
Thank you for the lovely feedback. We appreciate your honesty.
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A change of scenery

A typical work day involved contacting patients to book appointments for dental practices across Greater Manchester or to take calls and deal with patient enquiries. The people I worked with were very nice. The company was a family from India and they were so friendly and very welcoming.

Pros

Free Lunches, Lovely people to work with

Cons

With the family running the company being Hindu, they did not allow anyone to have meat Sandwiches in the office, also shoes were not allowed to be worn
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