SMCP Employee Reviews
United Kingdom21 reviews
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I worked for SMCP over 3 years and it’s a good company to work for. You learn a lot and constantly doing different things. I’ve been lucky to work with a wonderful team. The only cons would be that they expect from you a lot for a little salary.
They demand too much and give nothing in return. Salaries are too low and targets are too night, it's very hard to earn the bonuses. Mandatory training that is unpaid. Always short of staff...
Poor Management in this company and especially in Harrods Concession. High turnover of staff leaving the company constantly. French Management zero staff friendly, they all communicate in French and even the keyboards are in French which is ridiculous as we are in the UK. Contracts full time of 40h plus. High unprofessionalism. The company cares more about the money than to make actually the client enjoy the shopping experience and discover the collection.
I really truly wish if I can give a zero review to this Brand. Tarrible management they just want dump and stupid people to work for them. Everything is about mangers their targets, sale associate are just their modern slaves to follew them. Please if any one care about their life and career don't work their Claudia Pierlot consesson especially the one in selfridges. Games players, uers, no training no appreciation for your hard work. So many cons and full of nagitive people who are responsible for this POOR BUSINESS Well, we all have to learn from somehow. I thought my feedback will help many to think about it, but if they still want to go ahead Good Luck!
Long hours, no life
To work like a Supervisor at Selgridges, allows me to support me the Assistant and Store Manager, manage the team and control, supervise and motivate of the work carried out by the staff.
First experience as Sales Assistant. I enjoyed. My colleagues were adorable and taught me all I have to know to be a great seller. But not much creativity around, and people are quite close minded. Well, it is all about Cannes mentality. Far different than London or Berlin. My manager was relaxed and strict at the same time. That was great to work with her.
not much creativity
Decent company to work for. They sell nice clothes, although they are quite expensive. The only good thing I can say about the company is the generous 50% staff discount. Its a decent job to get you by and pay the bills.
Salary and management
My typical day at work is a day where i feel always challenged to give my best and to reach targets. Every customer represents a new opportunity to prove my skills as sale assistant. Furthermore working in Maje gave me an insight of how french houses work how to be always in alert for new trends.
In charge of the daily reports about figures and plan actions. Also in charge of the weekly reports. Receiving, checking and controlling the deliveries. Merchandise. Managing and teaching the new starters. Controlling the stock. Sales. Tidy up. The hardest part is when we do not receive many costumers. The concession is small and the work is done quickly, so we spend many hours waiting for costumers. The most enjoyable part is the good environment that we have, good relationship between the co-workers and nice products with high quality to sale.
Good environment, good co-workers, high quality items, luxury brand
Store located in a bad place, so lack of costumers most of the time
The main objective is to make sure you meet the sales target on a daily basis - and as there is a good monthly bonus scheme set up; you try yur hardest to continually upsell to reach these targets. Primarily, you make sure the shop is always looking in top shape at all times and being aware of any customers who may need assistant. Having worked there for over a year also entitled you to more responsibilities. I am now doing all the figures both daily and monthly and keeping my manager and colleagues aware of this. I enjoy working with all my colleagues - it's a small team of 6 but they have all become good friends of mine.
Paid breaks, easy going people
Frequently working overtime
SANDRO - A typical day at work would involve sizing and ensuring all clothes are properly tagged with prices and security tags. Memorizing the names of the products. Reaching store and your own target for the day/week. Being attentive but not over bearing to every customer. - I have worked in retail previously and know what to expect in terms of different types of customers, good and bad days, targets etc.., therefore in terms of what I learnt working in this particular French brand would have to be the style of clothing the French people adore. -My in store manager was very welcoming, calm and a genuinely happy person when I first started the job, which therefore made it easier for me to settle in. This manager continued their kind attitude through the duration that I worked there. However, much can be said for the Head Manager who's office was at another branch. Their general attitude and care for their workers is appalling and unapologetic; when around their presence made it an unbearable work environment. Nevertheless attending to customers with a genuine smile and approach was never a problem. - The hardest part of the job was learning the product names in French (as I do not speak it) and at times pronouncing the words. However, my colleges were always there to help as they spoke the language. I was able to understand and grasp the product fairly quickly as I would leave sticky notes in the staff room to help me remember items. - The most enjoyable part of the job were my loyal and friendly customers not to mention my friendly team. All of which made - more...
A second mini break was allowed towards the end of shift.
The store would be quite cold at times.
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