Smile Direct Club

Smile Direct Club Employee Review

Simply the best company I have every worked for

Current Employee (Current Employee) - UK - 1 July 2021

What a great company, fantastic product, super culture, and very supportive management. Yes, demands can be high so you certainly need the right level of energy and passion. The business constantly evolves, especially over the past 18mths. Many examples of super career progression for those that want it. Would have no hesitation in recommending SmileDirectClub as a great place to work.

Pros

Fast paced, exciting, constant evolution, real desire to delivery great Cx service

Cons

Not your normal 9 to 5 job - is this really a con though!!

Ratings by category

4.0 out of 5 stars for Work/Life Balance

5.0 out of 5 stars for Salary/Benefits

5.0 out of 5 stars for Job security/advancement

5.0 out of 5 stars for Management

5.0 out of 5 stars for Culture

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Official response from Smile Direct Club

6 July 2021

Thank you for taking the time to leave your feedback. Everyone's voice matters and we are so happy to hear you are enjoying your journey at Smiledirectclub.

View all 505 reviews

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No support system

Sales Executive (Former Employee) - Leeds, West Yorkshire - 25 April 2023

Management will use your personal life as gossip.They don’t respect you work to live not live to work and will expect you to cover over stores across the country at the drop of a hat. Pushing unhealthy products to innocent customers.Management showing off that her and bonus is higher than staff- lacks maturity Please note I worked at leeds

Pros

Wage is good

Cons

No work life balance

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Murky at best

SmileGuide (Former Employee) - London - 19 April 2023

Seems like good money, but they will grind up ypuvand your soul.This is not an ethical dental company, but a corporate machine. All glossy on the surface, but the higher management only looks at the bottom line and would sacrifice 10 good nurses to save a bad manager.There’s one prodict to sell regardless of the condition of the patient’s mouth. And everybody must be scanned, even if they have a cold sore.Generally toxic environment with a huge dental nurse turnaround. Beware.

Pros

Clean and professional looking

Cons

No carreer advancement, cult-like corporate culture, disregard for patient safety

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One of the best

Smile guide (Former Employee) - Newcastle upon Tyne - 28 September 2022

If you are ever thinking about joining this company… DO IT !!! It was the best decision I ever made, the whole team were so supportive and the fun culture really helped you ease in to the job role. Wages were fantastic and the office space was amazing , I can honestly say I have met some of the most amazing people through this job role.