Work wellbeing score is 58 out of 100
2.8 out of 5 stars.
Write a review

Smile Direct Club Culture reviews

Review this company
Job Title
United Kingdom17 reviews

Ratings by category

2.8Work-life balance

Search reviews

Sort by

Found 7 reviews matching the searchSee all 517 reviews

Murky at best

Indeed featured review

The most useful review selected by Indeed
Seems like good money, but they will grind up ypuvand your soul.This is not an ethical dental company, but a corporate machine. All glossy on the surface, but the higher management only looks at the bottom line and would sacrifice 10 good nurses to save a bad manager.There’s one prodict to sell regardless of the condition of the patient’s mouth. And everybody must be scanned, even if they have a cold sore.Generally toxic environment with a huge dental nurse turnaround. Beware.


Clean and professional looking


No carreer advancement, cult-like corporate culture, disregard for patient safety
Was this review helpful?

One of the best

If you are ever thinking about joining this company… DO IT !!! It was the best decision I ever made, the whole team were so supportive and the fun culture really helped you ease in to the job role. Wages were fantastic and the office space was amazing , I can honestly say I have met some of the most amazing people through this job role.


All pros


No cons
Was this review helpful?

Official response from Smile Direct Club

30 September 2022
We are happy you shared your positive experience with us. Our team members are essential, and we couldn’t spread the smiles without you!

Insights into Smile Direct Club

Based on 18 survey responses
What people like
  • Ability to learn new things
  • Fair pay for job
Areas for improvement
  • General feeling of work happiness
  • Energising work tasks
  • Sense of belonging

Great company!

I am working for SDC for 1,5 now and I am loving it. The company culture is amazing. It's very fast paced and sometimes challenging, but I love a good challenge. Pay is fantastic, it was such a great decision to move from dental practice to SDC!


great pay and benefits, company culture


Might be very busy
Was this review helpful?

Official response from Smile Direct Club

14 October 2021
Thank you for taking time out of your busy day to leave us a review and making us smile!

Fun and collaborative enviroment

I love working for this company as everyone works as a team. I really do smile everyday. We have a strong recognition culture where you efforts are acknowledge by all.Our leadership do what they say they will and are always engaging.I feel proud of my team and everyone who makes this such a great place to work.I fun enviroment.


Strong recognition and collaborate culture
Was this review helpful?

Official response from Smile Direct Club

6 July 2021
Thank you for leaving your input and making us smile! We are so happy to hear you're enjoying your journey with us.

Simply the best company I have every worked for

What a great company, fantastic product, super culture, and very supportive management. Yes, demands can be high so you certainly need the right level of energy and passion. The business constantly evolves, especially over the past 18mths. Many examples of super career progression for those that want it. Would have no hesitation in recommending SmileDirectClub as a great place to work.


Fast paced, exciting, constant evolution, real desire to delivery great Cx service


Not your normal 9 to 5 job - is this really a con though!!
Was this review helpful?

Official response from Smile Direct Club

6 July 2021
Thank you for taking the time to leave your feedback. Everyone's voice matters and we are so happy to hear you are enjoying your journey at Smiledirectclub.

Rate your recent company

Share your experience to help others

Lovely work place

It is ine of best professional experience with friendly staffThe salary is attractive The work place looks very cleaned and organised Good support from manager and area manager
Was this review helpful?

Official response from Smile Direct Club

15 February 2021
Thank you for sharing your experience. We value every piece of feedback we receive, and we know it takes time out of your busy day to complete!

productive and fun work place

It was a pleasure to work in SDC , i had the opportunity to approach a different way of cosmetic dentistry. I had the most amazing and well trained manager from which i learn a lot in a short time that i had there, all the team in Birmingham is amazing very hard working and very focused.I will always recomand SDC as a working place in Birmingham
Was this review helpful?

Official response from Smile Direct Club

10 February 2020
Thank you for taking the time to leave us a review! We love seeing this and keep on smiling!

Want to know more about working here?

Ask a question about working or interviewing at Smile Direct Club. Our community is ready to answer.Ask a Question

Overall rating

Based on 517 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.9 out of 5 stars for Culture

Compare Smile Direct Club with

Learn about Smile Direct Club in popular locations

  • Companies
  • Smile Direct Club
  • Employee reviews
  • Culture