Smile Direct Club Culture reviews

Seems like good money, but they will grind up ypuvand your soul.This is not an ethical dental company, but a corporate machine. All glossy on the surface, but the higher management only looks at the bottom line and would sacrifice 10 good nurses to save a bad manager.There’s one prodict to sell regardless of the condition of the patient’s mouth. And everybody must be scanned, even if they have a cold sore.Generally toxic environment with a huge dental nurse turnaround. Beware.

Pros

Clean and professional looking

Cons

No carreer advancement, cult-like corporate culture, disregard for patient safety

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One of the best

Smile guide (Former Employee) - Newcastle upon Tyne - 28 September 2022

If you are ever thinking about joining this company… DO IT !!! It was the best decision I ever made, the whole team were so supportive and the fun culture really helped you ease in to the job role. Wages were fantastic and the office space was amazing , I can honestly say I have met some of the most amazing people through this job role.

Pros

All pros

Cons

No cons

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Official response from Smile Direct Club

30 September 2022

We are happy you shared your positive experience with us. Our team members are essential, and we couldn’t spread the smiles without you!

Insights into Smile Direct Club

Based on 18 survey responses

What people like

Ability to learn new things
Fair pay for job

Areas for improvement

General feeling of work happiness
Energising work tasks
Sense of belonging

Great company!

Dental Assistant (Current Employee) - London, Greater London - 6 July 2021

I am working for SDC for 1,5 now and I am loving it. The company culture is amazing. It's very fast paced and sometimes challenging, but I love a good challenge. Pay is fantastic, it was such a great decision to move from dental practice to SDC!

Pros

great pay and benefits, company culture

Cons

Might be very busy

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Official response from Smile Direct Club

14 October 2021

Thank you for taking time out of your busy day to leave us a review and making us smile!

Fun and collaborative enviroment

Manager (Current Employee) - London, Greater London - 1 July 2021

I love working for this company as everyone works as a team. I really do smile everyday. We have a strong recognition culture where you efforts are acknowledge by all.Our leadership do what they say they will and are always engaging.I feel proud of my team and everyone who makes this such a great place to work.I fun enviroment.

Pros

Strong recognition and collaborate culture

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Official response from Smile Direct Club

6 July 2021

Thank you for leaving your input and making us smile! We are so happy to hear you're enjoying your journey with us.

Simply the best company I have every worked for

Current Employee (Current Employee) - UK - 1 July 2021

What a great company, fantastic product, super culture, and very supportive management. Yes, demands can be high so you certainly need the right level of energy and passion. The business constantly evolves, especially over the past 18mths. Many examples of super career progression for those that want it. Would have no hesitation in recommending SmileDirectClub as a great place to work.

Pros

Fast paced, exciting, constant evolution, real desire to delivery great Cx service

Cons

Not your normal 9 to 5 job - is this really a con though!!

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Official response from Smile Direct Club

6 July 2021

Thank you for taking the time to leave your feedback. Everyone's voice matters and we are so happy to hear you are enjoying your journey at Smiledirectclub.

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Lovely work place

Smile guide (Former Employee) - Southampton - 14 February 2021

It is ine of best professional experience with friendly staffThe salary is attractive The work place looks very cleaned and organised Good support from manager and area manager

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Official response from Smile Direct Club

15 February 2021

Thank you for sharing your experience. We value every piece of feedback we receive, and we know it takes time out of your busy day to complete!

productive and fun work place

Treatment coordinator/ smile gude (Former Employee) - Birmingham - 23 January 2020

It was a pleasure to work in SDC , i had the opportunity to approach a different way of cosmetic dentistry. I had the most amazing and well trained manager from which i learn a lot in a short time that i had there, all the team in Birmingham is amazing very hard working and very focused.I will always recomand SDC as a working place in Birmingham

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