Smile Direct Club Job security & advancement reviews

Seems like good money, but they will grind up ypuvand your soul.This is not an ethical dental company, but a corporate machine. All glossy on the surface, but the higher management only looks at the bottom line and would sacrifice 10 good nurses to save a bad manager.There’s one prodict to sell regardless of the condition of the patient’s mouth. And everybody must be scanned, even if they have a cold sore.Generally toxic environment with a huge dental nurse turnaround. Beware.

Pros

Clean and professional looking

Cons

No carreer advancement, cult-like corporate culture, disregard for patient safety

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Enjoyed the experience

Assistant Manager (Former Employee) - Southampton, Hampshire - 25 October 2023

Loved working there but disappointed to be made redundant after working hard. I know the pandemic had an effect but I think Southampton was still viable

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Great company!

Dental Assistant (Current Employee) - London, Greater London - 6 July 2021

I am working for SDC for 1,5 now and I am loving it. The company culture is amazing. It's very fast paced and sometimes challenging, but I love a good challenge. Pay is fantastic, it was such a great decision to move from dental practice to SDC!

Pros

great pay and benefits, company culture

Cons

Might be very busy

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Official response from Smile Direct Club

14 October 2021

Thank you for taking time out of your busy day to leave us a review and making us smile!

Simply the best company I have every worked for

Current Employee (Current Employee) - UK - 1 July 2021

What a great company, fantastic product, super culture, and very supportive management. Yes, demands can be high so you certainly need the right level of energy and passion. The business constantly evolves, especially over the past 18mths. Many examples of super career progression for those that want it. Would have no hesitation in recommending SmileDirectClub as a great place to work.

Pros

Fast paced, exciting, constant evolution, real desire to delivery great Cx service

Cons

Not your normal 9 to 5 job - is this really a con though!!

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Official response from Smile Direct Club

6 July 2021

Thank you for taking the time to leave your feedback. Everyone's voice matters and we are so happy to hear you are enjoying your journey at Smiledirectclub.