Soho House & Co.

Soho House & Co. Employee Review

For a certain kind of person

Reservations Agent (Former Employee) - Res office - 26 August 2023

Work involves long hours from early starts to late Finnish times 10pm. It is a extremely fast pass demanding job with extremely judgemental work environment. High staff turnover. If you are extremely thick skinned and love never ending stress and thrive in this kind of environment the. this is definitely the place for you.

Pros

Breakfast lunch and dinner provided/ Weekly pay

Cons

Long hours demanding guests not enough capacity for the amount of guests that arrive daily

Ratings by category

2.0 out of 5 stars for Work/Life Balance

3.0 out of 5 stars for Salary/Benefits

3.0 out of 5 stars for Job security/advancement

3.0 out of 5 stars for Management

2.0 out of 5 stars for Culture

Was this review helpful?

View all 461 reviews

Similar reviews

Same role

Awful, full of liars and wannabes!

Reservations Agent (Former Employee) - Chipping Norton, Oxfordshire - 20 January 2018

Awful company to work for, unfair treatment of staff, staff car park miles away from working area, expected to be at your desk 20 mins before shift, without pay. Managers have no idea of workload and expect more and more, how about they try it? One rule for everybody, absolutely not! If your face fits and you know people, who know people. You’ll be fine, if you’re an average joe and just want a job to see you over and enjoy. This is not the one. Full of lies and failed promises, next week it’ll happen. You get fed up of waiting. Glad I’m out! Never again.

Pros

Free Lunch

Cons

Lack of progression, bad managers, awful atmosphere, staff car park, silly expectations

Was this review helpful?

Great team, unfortunately no work life balance

Employee (Current Employee) - Great Tew, Oxfordshire - 16 November 2023

Try it for yourself if the company and role appeals, overall great team and lovely location. However, the general consensus/reality is there’s no work life balance! Be careful as on paper you might work 45hrs that “week” (Mon-sun) but this may not be the hours you’ve worked between days off…that might be more like over 60hrs! Also, weekends off are rare and you will be expected to do 10, 11 and 12 hour shifts as standard. There’s a massive turnover of staff (likely due to work/life balance). Most of the “perks” only relate if you work in London so irrelevant if you work at Soho Farmhouse. It’s a great team, good pay and nice location if you are willing to sacrifice your life to work.

Was this review helpful?

Good work place

Assistant Manager (Former Employee) - London, Greater London - 10 November 2023

Everything is good there.Good people and great pay.if you like customer service job,deffinately good place to work.Management supportive and colleagues are good to work woth

Was this review helpful?