2.9 out of 5 stars.
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SOMERSET CARE Careers and Employment

About the company

  • CEO
    Jane Townson
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    £25m to £100m
  • Industry
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Salary estimated from 6.1K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Support Worker
£10.08 per hour
Care Assistant
£9.02 per hour
Care Worker
£9.51 per hour

Personal Care & Home Health

Care Worker
£9.51 per hour
Care Assistant
£9.02 per hour
Support Worker
£10.08 per hour


Night Supervisor
£11.09 per hour
Shift Leader
£9.18 per hour
Locality Manager
£22,940 per year

Community & Social Service

Activities Director
£8.86 per hour
Relief Worker
£9.89 per hour
Care Manager
£23,884 per year
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Rating overview

Rating is calculated based on 200 reviews and is evolving.


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Work-life balance


Community Care and Support Worker in Bridgwater, Somerset
on 10 February 2021
I loved the variety of people I cared for.
I would have stayed, except getting holiday was almost impossible. I enjoyed driving around and having the opportunity to make a difference in my own way. I wish they would sort out their management. The training was good.
Care and Support Worker in Somerset
on 27 January 2021
I like working for Somerset Care
I enjoy working for Somerset Care, there is plenty of work available. The clients we support are so lovely, my manager is always on the end of the phone if I need something and everyone is polite and friendly.
Senior Night Care Assistant in Somerset
on 21 January 2021
Lovely residents...definitely not person centred care
They tell you residents come first....that is only on paper in reality supervisors and management pressure you into conforming to time schedules regardless of the residents needs.never enough staff to truly care ..on the floor staff are good but we are all point complaining've got a target on your back.until somerset care truly stand for what they claim I will not be swayed...ive seen it first hand..power hungry ..self preservation... no morals
Support Worker in South West
on 7 January 2021
I will say if you fancy a life in caring don’t be put off by the review. I’m reviewing the company not the profession. Fabulous supportive team members.Fabulous work ethics within the team.Fabulous clients. Fabulous job.SUCH A SHAME THE MANAGEMENT AND PLANNERS ARE INCOMPETENT.Constant changes to your work plan that’s if you’re lucky enough to get the next days run before 9 or 10 o’clock the night before! But don’t take it as red as likely to change,even mid round!Don’t bother with your availability as you WILL get lots of lovely texts and calls asking you to work on your days off. Don’t bother turning off your work phone because you’re personal phone will only start ringing and pinging.DO track your own mileage. DO tot up your hours remembering you ONLY get paid contact time and travel time to the next client. They love to give you 20 mins travel to do a 4 or 5 min journey.DONT bother sending in your expenses, you won’t get it.DONT bother logging the OT including doing the mandatory HUB training,you won’t get it.States guaranteed hours in the advert?!I can guarantee you will get gaps in your run. Go figure as always understaffed.Changing PPE policies to suit then lying when caught out.NO SUPPORT AT MANAGEMENT LEVEL. POOR COMMUNICATION.NO COMMUNICATION -MANAGEMENT LEVEL WITH OTHER DEPARTMENTS AND VISA VERSA.Such a shame
Lavender Court in Taunton
on 4 January 2021
Stressful, understaffed, unprofessional and homophobic management and colleagues.
I found Somerset Care to all round be a company that is solely interested in profit making and money orientated. I had a lot of offensive comments made to me which was overlooked by every member of staff. Jobs was not done as they should be and residents life's were impacted by this. Not looked after and mental health plummeted due to this. Awful workplace. Awful attitude.
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Questions and answers

People have asked 37 questions about working at SOMERSET CARE. See the answers, explore popular topics and discover unique insights from SOMERSET CARE employees.

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Interview insights

Insights from 82 Indeed users who have interviewed with SOMERSET CARE within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions


Shared on 16 February 2018

Just sell yourself if your that good they will snap you up

Shared on 17 October 2017

Scenarios, experience etc.

Shared on 21 August 2017
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