SOMERSET CARE Careers and Employment

I would have stayed, except getting holiday was almost impossible. I enjoyed driving around and having the opportunity to make a difference in my own way. I wish they would sort out their management. The training was good.

Care and Support Worker in Somerset

on 27 January 2021

I like working for Somerset Care

I enjoy working for Somerset Care, there is plenty of work available. The clients we support are so lovely, my manager is always on the end of the phone if I need something and everyone is polite and friendly.

Senior Night Care Assistant in Somerset

on 21 January 2021

Lovely residents...definitely not person centred care

They tell you residents come first....that is only on paper in reality supervisors and management pressure you into conforming to time schedules regardless of the residents needs.never enough staff to truly care ..on the floor staff are good but we are all defeated..no point complaining ..you've got a target on your back.until somerset care truly stand for what they claim I will not be swayed...ive seen it first hand..power hungry ..self preservation... no morals

Support Worker in South West

on 7 January 2021

Awful

I will say if you fancy a life in caring don’t be put off by the review. I’m reviewing the company not the profession. Fabulous supportive team members.Fabulous work ethics within the team.Fabulous clients. Fabulous job.SUCH A SHAME THE MANAGEMENT AND PLANNERS ARE INCOMPETENT.Constant changes to your work plan that’s if you’re lucky enough to get the next days run before 9 or 10 o’clock the night before! But don’t take it as red as likely to change,even mid round!Don’t bother with your availability as you WILL get lots of lovely texts and calls asking you to work on your days off. Don’t bother turning off your work phone because you’re personal phone will only start ringing and pinging.DO track your own mileage. DO tot up your hours remembering you ONLY get paid contact time and travel time to the next client. They love to give you 20 mins travel to do a 4 or 5 min journey.DONT bother sending in your expenses, you won’t get it.DONT bother logging the OT including doing the mandatory HUB training,you won’t get it.States guaranteed hours in the advert?!I can guarantee you will get gaps in your run. Go figure as always understaffed.Changing PPE policies to suit then lying when caught out.NO SUPPORT AT MANAGEMENT LEVEL. POOR COMMUNICATION.NO COMMUNICATION -MANAGEMENT LEVEL WITH OTHER DEPARTMENTS AND VISA VERSA.Such a shame

Lavender Court in Taunton

on 4 January 2021

Stressful, understaffed, unprofessional and homophobic management and colleagues.

I found Somerset Care to all round be a company that is solely interested in profit making and money orientated. I had a lot of offensive comments made to me which was overlooked by every member of staff. Jobs was not done as they should be and residents life's were impacted by this. Not looked after and mental health plummeted due to this. Awful workplace. Awful attitude.

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