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Somerset Passenger Solutions

Somerset Passenger Solutions Employee Review

Long hours, unpredictable shifts pattern.

PCV Driver (Former Employee) - Bridgwater, Somerset - 28 June 2023

SPS served a purpose, however it left me exhausted and drained. With long hours (14hr shifts), short turnarounds between shifts = little sleep.For a driving role, this is bad news.I sadly became quite unwell owing to lack of sleep, mental health declined and it became impossible for me to continue - it was unsustainable.

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Official response from Somerset Passenger Solutions

11 September 2023

Dear PCV Driver. Thank you for sharing your feedback and we are sorry that your experience at SPS wasn't a positive one. We are always looking for ways to improve so if you could contact us on: spscustomerenquiries@spsbus.co.uk with further comments, concerns or suggestions you wish to share, so that we can address the issues you have raised. Thank you

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Similar reviews

Same roleSame location

Not what they say they are.

PSV Driver (Former Employee) - Bridgwater, Somerset - 6 October 2023

Promised the world, you will not fail but fail to back it up if you don’t fit in with them. Do not like being told they are wrong by people with more experience. A very clique place to work, if the head of HR likes you your fine but if not your days are numbered.Very toxic place to work but good money which why people put up with it.

Pros

Pay

Cons

Everything else

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Official response from Somerset Passenger Solutions

12 October 2023

Firstly, we would like to thank you for sharing your feedback. We are sorry that your experience here wasn’t a positive one.As a growing Company we are always happy to receive feedback so that we can continuously work on improving our colleague experience. If you could, please contact: spscustomerenquiries@spsbus.co.uk with further comments, concerns or suggestions you wish to share, so that we can address the issues you have raised.

Same roleSame location

Not good

Driver (Former Employee) - Bridgwater - 10 May 2023

What can i say its bad long hours massively different start and finish times each day bare minimum rest periods, too many chiefs, not enough Indians slightest thing you do wrong, you’re treated like a criminal dont give rest days together

Pros

None

Cons

Poor management, long hours

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Official response from Somerset Passenger Solutions

31 May 2023

Thank you for sharing your feedback, and apologies for the delay in responding. We are sorry that your experience here wasn’t positive.As a growing Company we are always happy to receive feedback so that we can continuously work on improving our colleague experience. If you could, please email us at contactus@spsbus.co.uk with further comments, concerns or suggestions you wish to share, so that we can address the issues you have raised.

Same location

just vile if u value ur mental / emotional well being don’t work here

Coach/bus driver (Former Employee) - Bridgwater - 29 October 2023

Vile place , no home/ work life balance, short turnarounds with very long hours , focus more on investigating, disapliniary sacking , poorly run poor communication, buses never there to take over , treat staff appalling, if u value your mental health stay away from this severely toxic place , no support just vile