View all Somerset Passenger Solutions reviews

Somerset Passenger Solutions

Somerset Passenger Solutions Employee Review

Great place to work

prefer not to say (Current Employee) - prefer not to say - 20 June 2023

I am a current employee of Somerset passenger solutions. This is the first job where I have genuinely felt valued. Management are helpful, caring and all have open door policy's which makes it so much easier to express concerns, ask questions and even just go in for a chat.The benefits are great, my favourite being the discounted train tickets (you can get to London for just £6!)

Pros

Benefits, people

Cons

None

Ratings by category

5.0 out of 5 stars for Work/Life Balance

5.0 out of 5 stars for Salary/Benefits

5.0 out of 5 stars for Job security/advancement

5.0 out of 5 stars for Management

5.0 out of 5 stars for Culture

Was this review helpful?

Official response from Somerset Passenger Solutions

11 September 2023

Dear Current Employee. Thank you for taking the time to leave us a review. We are happy that you are enjoying your journey with us. All feedback is gratefully received and enables us to constantly improve our employee experience.

View all 54 reviews

Similar reviews

Challenging but rewarding

Training Manager (Current Employee) - Junction 24 - 2 November 2023

Relatively new to the company and writing on the back of a successful start to my career with Somerset passenger solutions. The work is varied, fast paced, challenging and hugely rewarding. The majority of staff at all levels have been welcoming and helpful. Whilst the company is expanding and growing this can present issues from time to time as would be the case with any growing business. What is good is ultimately everyone pulls together to work solutions. Overall I'm relishing the challenge and enjoying my time at SPS.

Pros

Great culture, camaraderie across all work levels

Was this review helpful?

just vile if u value ur mental / emotional well being don’t work here

Coach/bus driver (Former Employee) - Bridgwater - 29 October 2023

Vile place , no home/ work life balance, short turnarounds with very long hours , focus more on investigating, disapliniary sacking , poorly run poor communication, buses never there to take over , treat staff appalling, if u value your mental health stay away from this severely toxic place , no support just vile

Pros

Ok money

Cons

Short turn around no home life treated appalling threatening behaviour from management

Was this review helpful?

Not what they say they are.

PSV Driver (Former Employee) - Bridgwater, Somerset - 6 October 2023

Promised the world, you will not fail but fail to back it up if you don’t fit in with them. Do not like being told they are wrong by people with more experience. A very clique place to work, if the head of HR likes you your fine but if not your days are numbered.Very toxic place to work but good money which why people put up with it.

Pros

Pay

Cons

Everything else

Was this review helpful?

Official response from Somerset Passenger Solutions

12 October 2023

Firstly, we would like to thank you for sharing your feedback. We are sorry that your experience here wasn’t a positive one.As a growing Company we are always happy to receive feedback so that we can continuously work on improving our colleague experience. If you could, please contact: spscustomerenquiries@spsbus.co.uk with further comments, concerns or suggestions you wish to share, so that we can address the issues you have raised.