South Lanarkshire Leisure & Culture Employee Reviews
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Great place to work, friendly staff, fast paced and extremely beneficial work. best part of the job was the variety of people that I got to work with, hardest part was some shift were last minute but they were usualy beneficil and helped me gain more exprrience.
Typical big company, Either too many chiefs trying to micro manage or distanced from staff. Manger Gym DO Pool DO Swim Coordinator Admin DO Gym assistants Lifeguards Facility Staff Good example regularly used equipment needing replaced could take months to be done. Leisure industry is customer based.
I took up a professional enhancement placement with SLLC in October of 2016 and was responsible for organising disability sport events for those living with various impairments in South Lanarkshire. The experience in itself was valuable and one that I look back on with a sense of accomplishment seeing the young athletes faces light up.
a typical day would involve opening and processing the mail and dealing with customers over the counter and on the phone. I learned lots of different leisure booking packages. The management can be somewhat inconsistent in their decision making and instructions. The workplace culture is very typical of a local authority organisation. The hardest part of the job can be dealing with awkward customers which is typical for all customer service jobs. The most enjoyable part of the job is dealing with regular customers and clients and offering good service.
job for life
pay is not great although pretty standard for local authority.
i was a play service assistant helping children through play and exercise worked as part of a 4 person team. i really enjoyed this and this made me develop my own skills to move into sports coaching with children and young people with disabilities
Decent place to work and have been fortunate to be a part of a great team to the stage I'd class them as almost family. However, I believe that the trust employs far too many people on part-time contracts and there are very few opportunities for full-time roles - to the point where you have to think that certain contracts are hardly worthwhile taking due to so little hours on offer. A lot of employees, myself included, are taking on multiple contracts across different roles in order to gain a better salary. After initial training at the start of employment with the company, it is almost a feeling that you are in a battle to get more training to try and progress rather than management trying to really develop you. Certain courses that are available often end up getting cancelled but often you only find out when you turn up at the location only to find that it has been cancelled, therefore communication is a big issue. At times you can't help but feel that you are working under a "glass ceiling". It can be a rewarding job when working with the public and helping people to achieve their goals however, as with most roles dealing with the public, you can find yourself on the receiving end of abuse with little support from above.
Great colleagues, largely a pleasant place to work
hours can be restrictive for certain roles, management can be non-existent
worked with a great team who worked well together to achieve high levels of productivity focusing on customer service. learned lots of new skills and enjoyed working with the public on a daily basis. plenty of opportunities to be sent on courses to further your skills.
My roles within these positions are mainly to manage the day to day running of the gym and the sport centres and this included tasks from ensuring the customers had an excellent experience to completing the days financing and organising rotas and covering shifts. As a receptionist I also had to manage the booking system for both the gym and the sport centres as well as be the first line of contact with all customers so making sure that they again had an excellent experience.
Every day is different
something diffrent everyday, great people to work with, as many hours or as less as you want. exellent training