South Lanarkshire Leisure & Culture Employee Reviews

What is the best part of working at the company?Other staff and most of the public What is the most stressful part about working at the company?Some Senior managers are dreadful in their communications and respect What is the work environment and culture like at the company?Mostly the work environment is good and mostly staff are supported to grow within their rolesWhat is a typical day like for you at the company?No such thing as a typical day in a public service company

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Dreadful place to work

Facilities Assistant Hallkeeper (Current Employee) - Various - 18 August 2023

Poor rate of pay,High staff turnover,Zero chance or opportunities to develop or progress,Bullying culture,A culture of mistrust,Unfriendly and untrustworthy staff,Poor staff support and leadership,You are there to do what you are told whether you like or agree with it or not,I cannot emphasise enough how bad an employer this is.

Pros

Zero hour contracts if it suits as a second job.

Cons

Everything - there is nothing positive about working here.

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Insights into South Lanarkshire Leisure & Culture

Based on 6 survey responses

What people like

Energising work tasks
Time and location flexibility
Clear sense of purpose

Areas for improvement

Inclusive work environment
Supportive environment

Awful company

Lifeguard (Former Employee) - All over - 10 July 2023

Always short staffed and expect the current staff to work longer hours. Staff are expected to work for timeback and not overtime. Staff can't get timeback as there is no Staff to cover them.No chances of promotion unless you are friends with people higher up than you or you are a strict yes man.Management don't care about the employees at all. Hide themselves away in their offices and pretend everything works like clockwork and refuse to listen to Staff when they tell them it's falling apart.Don't give Staff their say ever as they refuse to take Staff meetings.All in all a very clique culture. Unless your face fits your screwed.

Pros

Occasionally work with some great people. Good sick pay if you need it if you have bad health.

Cons

To many to mention, Avoid this company, Throw the book at their employees at any opportunity but let management away with murder

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Good high school/uni job

Recreation Assistant/Lifeguard (Former Employee) - Glasgow - 7 September 2022

Worked here for years, shifts are pretty long/can be boring but the money is great. Management usually nice and accomodating. Staff all usually friendly.

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Produtive and fun workplace

Lead Sports Coach (Former Employee) - Various - 3 May 2020

Great place to work, friendly staff, fast paced and extremely beneficial work. best part of the job was the variety of people that I got to work with, hardest part was some shift were last minute but they were usualy beneficil and helped me gain more exprrience.

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Productive and fun workplace

Recreational Assistant (Current Employee) - Forth - 9 April 2020

During coaching sessions I get in around 15 minutes early to set up and get a register etc, when the children arrive we do a warm up, a stretch and then get into some usual activities of the session

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Learning work place

coach and swim teacher (Current Employee) - South Lanarkshire - 20 March 2020

It is important to be well rounded and able to work in many parts of the centers etc. The most enjoyable part of the job is working with the public and helping them achieve their Goals

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The culture was negative, little chance of advancement

Casual Swim teacher/Lifeguard/Gym Assistant/ Lifeguard Trainer (Former Employee) - Eastfield but other sites too - 29 January 2020

Typical big company, Either too many chiefs trying to micro manage or distanced from staff. Manger Gym DO Pool DO Swim Coordinator Admin DO Gym assistants Lifeguards Facility Staff Good example regularly used equipment needing replaced could take months to be done. Leisure industry is customer based.

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ok

Development Officer (Former Employee) - South Lanarkshire - 16 December 2019

Good place to work, friendly staff and chance for possible career progression. Good experience to collaborate with internal and external agencies to progress career.

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Good experience

Disability Sport Events Coordinator (Former Employee) - Hamilton, South Lanarkshire - 23 May 2019

I took up a professional enhancement placement with SLLC in October of 2016 and was responsible for organising disability sport events for those living with various impairments in South Lanarkshire. The experience in itself was valuable and one that I look back on with a sense of accomplishment seeing the young athletes faces light up.

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Productive and a fun work place.

Customer Assistant (Former Employee) - Hamilton, South Lanarkshire - 8 August 2018

South Lanarkshire Leisure Centre takes great care of their employees and treats them with the respect that they deserve, all of the staff team are easy to approach.

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Supportive and fun workplace

Sports Coach (Current Employee) - Various Locations - 16 March 2018

A typical day at work is fun and I learned a lot from co-workers who are very supportive. The management in some facilities is excellent but others are unorganized. The most rewarding part of the job is working with the children.

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A good company to work for

Receptionist (Former Employee) - East Kilbride - 16 October 2017

a typical day would involve opening and processing the mail and dealing with customers over the counter and on the phone. I learned lots of different leisure booking packages. The management can be somewhat inconsistent in their decision making and instructions. The workplace culture is very typical of a local authority organisation. The hardest part of the job can be dealing with awkward customers which is typical for all customer service jobs. The most enjoyable part of the job is dealing with regular customers and clients and offering good service.

Pros

job for life

Cons

pay is not great although pretty standard for local authority.

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Great Fun

Leisure Centre Assistant (Current Employee) - South Lanarkshire - 30 August 2017

During my time working for SLLC, i have been able to see a lot of the job roles within SLLC. And been able to have a try at a few of them. They are very supportive of your education, and qualifications you want to achieve out with the trust.

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Voluntary work placement

Play Services Assistant (Former Employee) - East Kilbride, South Lanarkshire - 13 December 2016

i was a play service assistant helping children through play and exercise worked as part of a 4 person team. i really enjoyed this and this made me develop my own skills to move into sports coaching with children and young people with disabilities

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Fun Workplace

Casual Worker (Current Employee) - Carluke - 10 October 2016

I enjoy working in a team environment with outgoing people who have the same interests as me. With this job I have improved my leadership skills by taking my own groups whilst coaching and thus improving my communication skills.

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Great place to work

Creach assistant (Former Employee) - Carluke - 12 June 2016

Really enjoyed working here was sad to have to leave due to personal reasons. Friendly Place to work, great hours, nice environment.

Pros

friendly

Cons

nothing

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Secure job but largely dead end.

Recreation Assistant (Current Employee) - Strathaven - 24 May 2016

Decent place to work and have been fortunate to be a part of a great team to the stage I'd class them as almost family. However, I believe that the trust employs far too many people on part-time contracts and there are very few opportunities for full-time roles - to the point where you have to think that certain contracts are hardly worthwhile taking due to so little hours on offer. A lot of employees, myself included, are taking on multiple contracts across different roles in order to gain a better salary. After initial training at the start of employment with the company, it is almost a feeling that you are in a battle to get more training to try and progress rather than management trying to really develop you. Certain courses that are available often end up getting cancelled but often you only find out when you turn up at the location only to find that it has been cancelled, therefore communication is a big issue. At times you can't help but feel that you are working under a "glass ceiling". It can be a rewarding job when working with the public and helping people to achieve their goals however, as with most roles dealing with the public, you can find yourself on the receiving end of abuse with little support from above.

Pros

Great colleagues, largely a pleasant place to work

Cons

hours can be restrictive for certain roles, management can be non-existent

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great team

Recreation Assistant (Current Employee) - Glasgow, SCT - 1 December 2015

worked with a great team who worked well together to achieve high levels of productivity focusing on customer service. learned lots of new skills and enjoyed working with the public on a daily basis. plenty of opportunities to be sent on courses to further your skills.

Pros

holidays

Cons

nights/weekends

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Fun and Interesting

Recreation Assistant/Gym Instructor/Receptionist (Current Employee) - East Kilbride - 19 February 2015

My roles within these positions are mainly to manage the day to day running of the gym and the sport centres and this included tasks from ensuring the customers had an excellent experience to completing the days financing and organising rotas and covering shifts. As a receptionist I also had to manage the booking system for both the gym and the sport centres as well as be the first line of contact with all customers so making sure that they again had an excellent experience.