Work wellbeing score is 65 out of 100
3.7 out of 5 stars.
Write a review
View all SOUTH WALES POLICE reviews
Review this company



Not for everyone.

You will be based at 1 of the 4 custody suites, each has its own pro's and cons. Will be required to cover where needed. Staffing levels is a big issue, especially with sickness....stress.Need to be able to deal with detainees who can be very challenging. Mixed bag of compliant detainees and uncooperative ones. It can be very stressful, constant flow of detainees, banging cell doors, constant abuse and having to process (fingerprint, photo) them. There are days where you get plenty of downtime so enjoy those moments, you deserve it!Pay is good now they finally realised the work custody carry out. Shift work 4 on 4 off, there are staff with flexible working in place to suit there needs. Colleagues are good, can't fault them. Just senior management can push you to much. If something goes wrong, even if it's out of your hands, you're made to feel guilty.No career development, no progression as a cdo and will be so lucky if you're able to go on a course.It's not for everyone, it's a secure job. After a couple months you will get into the flow of things and have support from colleagues.

Ratings by category

2.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
2.0 out of 5 stars for Culture
Was this review helpful?

Similar reviews

Same roleSame location

Stressful but rewarding

A stressful environment to work in, however the support provided by other colleagues and management is really good. A unique and rewarding role.......
Was this review helpful?
Same roleSame location

Challenging job in a challenging environment

Dealing with non-compliant prisoners on a daily basis. Although job is demanding it is also rewarding. The hardest part of the job is coming to terms with the fact that we are severely underpaid for the job that we do. I have learned that there are many aspects to peoples personalities and that one should not judge a book by its cover. co-workers are fantastic and working relationships are brilliant despite receiving little ot no support from upper management.


good working relationships with co-workers


poorly paid, long shifts, non compliant prisoners
Was this review helpful?
Same location


Used to be a great job, joined at a young age and sold a dream. Turns out it’s full of incompetent arrogant deeply dissatisfied people. Avoid at all costs if you have any self respect
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at SOUTH WALES POLICE. Our community is ready to answer.Ask a Question

Overall rating

Based on 81 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture


Learn about SOUTH WALES POLICE in popular locations

  • Companies
  • Employee reviews
  • Not for everyone.