Work wellbeing score is 65 out of 100
3.7 out of 5 stars.
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SOUTH WALES POLICE Employee Reviews in Bridgend

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Bridgend25 reviews

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3.2Work-life balance

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Not for the faint hearted!

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This job can be extremely challenging and demanding but also supremely rewarding. The emergency calls dealt with range from deeply disturbing, to exhilaratingly exciting to hilarious/ mind-blowing and sometimes all of these within the same hour.There is always someone to refer to for the more complex situations but be prepared to constantly be alert, think on your feet and act immediately with confidence. Negatives - you will be micro managed within an inch of your life. On a 10 hour shift, you're entitled to a 45 min mealbreak and a couple of very quick toilet breaks. It is very full on with no downtime (except maybe towards the end of a busy nightshift). It can be very draining.Positives- there is no feeling like playing your part in saving someone's life or assisting your caller whilst they are experiencing the very worst moments of their lives. It can give you an enormous buzz and feeling of satisfaction. N.B being a radio dispatcher is unbearable at the moment. The volume of incidents you are expected to deal with is impossible for even the most experienced member of staff. If things go wrong, the results can be catastrophic for both members of the public and the dispatcher. The Organisation spout all the right platitudes but if things go wrong, expect to be in the firing line.
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Interesting work but stressful

What is the best part of working at the company?Job Security. Nice friendly colleaguesWhat is the most stressful part about working at the company?To much work not enough staff to do itWhat is the work environment and culture like at the company?Okay. Good work environment. Friendly people What is a typical day like for you at the company?Stressful. To much work. Not paid enough
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Based on 28 survey responses
What people like
  • Support from manager
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Time and location flexibility
  • General feeling of work happiness
  • Supportive environment

Relaxed and productive.

You will always have the support of most of the managers in the building. If you need something, nine time out of ten, it is given to you with no questions asked.On the downside, if you do not fit into the mould, you tend to be treated differently by the management team.


Secure parking.


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Very fast paced

The role can be extremely stressful and fast paced. There is room for progression and change in roles however some positions require a 2 year work period prior to changing to new position.
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No two days the same

Over thirty years things are bound to change some for the better some not but as long as you are willing to adapt and adopt these changes overall an excellent employer.


Job Security


Shift Work
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Stressful, extremely difficult to have any family time. Rest days constantly cancelled for court/training/extra duties. You are 1 person trying be a robot,doing the job of 5 people. You have to love the job&want to help people. You quickly realise you are just a number & can be replaced quickly. No time to investigate anything thoroughly




Long hours, no work/life balance
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Family friendly

Good working from home opportunities, flexi etc. however not a place to work if you expect to excel up the ladder. Some of the work is interesting such as building applications that assist with policing.
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Twice the work with half the staff

The job in itself was great. I felt like I was doing something good not just for myself but others. The issue was office politics and cutting corners. Everyone was expected to be a Jack of all trades, master of none. When I joined SWP in the control room, you had to wait for a vacancy..... which meant either waiting for someone to retire or get promoted........ Now they have halved the staff, maybe more and I witnessed so many people being stressed to the point of experienced and brilliant people leave. Rest days were cancelled. Booking holidays a nightmare. Any days where big events were on, you were made to work. The department became so bad, that by the time I left, I hardly new anyone as everyone who started working there only used it as a stepping stone to get into the police.


Relatively good pay


Long hours, High demand, Stressful environment
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Challenging and demanding role

South Wales Police is a regional police force. The role of a Police officer being a challenging and demanding job providing an emergency response to the public,upholding law and order through the detection, prevention and investigation of crime, engaging with members of the public and keeping the public safe.
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Work Experince

I went down to the stables and kennels for a week of work experience. Over all I enjoyed spending time with the animals and attended a dog training course that was very interesting. However, the staff of the stables (civilians) sometimes got into arguments over rotas in front of myself and another student down on work experience. This made us often uncomfortable.
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Hard stressful job

I personally found it unfriendly, harsh with long hours and constant criticism. Would have excelled at job if workplace culture was less critical and managers were more supportive rather than out to get new people for making mistakes after only 12 weeks training.




Poor support from collegues or managers
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Excellent company to work for but they can’t give me extra hours and this is something I am looking for, although on a part time basis only Thank you
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Friendly staff

Enjoyed working with the dogs and horses and getting to learn about how they are trained and where they go on duty . It was a fun experience and I would like to do it again


Being with animals


Not getting to ride the horses
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Modern Policing?

From a 'frontline' perspective, police management have gone far too much toward pleasing everyone except their own staff. Today's Political Correctness is stretched to include idiotic matters which reduce the effectiveness of those tasked with keeping law and order.




Modern managers
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enjoyed working here

Enjoyed working at South Wales Police, opportunities to progress if you so wish to. Lots of training to go on if you were interested in progressing yourself.


good pension


hard to get into different departments
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Avoid at all costs

Very damned if you do, damned if you dont culture which looks to serve the purposes of those in favour i.e the masons. Again, I cannot stress enough. Avoid at all costs as the work life balance will be completely ruined.
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An excellent employer.

An excellent employer which provides great career opportunities supported by the ethos of the Police family and the support networks in place. This is a challenging opportunity for someone who is driven and motivated to serve the public. South Wales Police will do the rest and provide training and equimement enabling you to deliver quality a quality service to the public.


Great Police family environment


Heavy workloads and long hours.
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Reliable employer

i enjoyed time with SWP, especially the camaraderie of the staff. Exciting job with fairly good prospects and job security. Fun atmosphere with fellow colleagues.


Good salary


Shift work
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Fun Workplace

Very Good Work Colleagues Hard Working Teams Poor Communication from Management Most enjoyable part of the day is working together to acheive our deadlines with very good products. Hardest part of the job is lack of communication whilst going through job uncertainties.
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work expirience

it was work expirience i didnt get paid but pverall i really enjoyed it, may consider it in the future. long hours were hard though
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Interesting, Challenging and Rewarding

Multi-tasking and prioritising your workload daily to deal with demands. You have to negotiate your way through your priorities. I have learnt the importance of team work and being confident in putting my change ideas out there for consideration. I have learnt that different managers have different styles and understanding this can assist in your delivery of products. The hardest part of my job is dealing with the demand within a set time frame. You have to be confident to make the tough calls and believe in what you do and that it is the best you can do. The most rewarding part of the job is seeing your ideas come to fruition. Being asked to brief others on your ideas and getting positive feedback and guidance. A flattened management structure that allows you to develop your skills and take on new challenges.


Personal Development if you motivate yourself


Lack of financial reward
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Overall rating

Based on 81 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture


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