SOUTH WALES POLICE Employee Reviews in Cardiff

You will be based at 1 of the 4 custody suites, each has its own pro's and cons. Will be required to cover where needed. Staffing levels is a big issue, especially with sickness....stress.Need to be able to deal with detainees who can be very challenging. Mixed bag of compliant detainees and uncooperative ones. It can be very stressful, constant flow of detainees, banging cell doors, constant abuse and having to process (fingerprint, photo) them. There are days where you get plenty of downtime so enjoy those moments, you deserve it!Pay is good now they finally realised the work custody carry out. Shift work 4 on 4 off, there are staff with flexible working in place to suit there needs. Colleagues are good, can't fault them. Just senior management can push you to much. If something goes wrong, even if it's out of your hands, you're made to feel guilty.No career development, no progression as a cdo and will be so lucky if you're able to go on a course.It's not for everyone, it's a secure job. After a couple months you will get into the flow of things and have support from colleagues.

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Ruined

Police Constable (Current Employee) - Cardiff, Cardiff - 1 July 2023

Used to be a great job, joined at a young age and sold a dream. Turns out it’s full of incompetent arrogant deeply dissatisfied people. Avoid at all costs if you have any self respect

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Insights into SOUTH WALES POLICE

Based on 28 survey responses

What people like

Support from manager
Ability to meet personal goals
Ability to learn new things

Areas for improvement

Time and location flexibility
General feeling of work happiness
Supportive environment

Quite stressful and long hours

Police Community Support Officer (Current Employee) - Cardiff - 16 May 2022

Quite stressful and do not feel appreciated on times. Shifts can he hard when you have a family and hours are long. The feeling of not feeling appreciated can wear you down and make you feel quite anxious on times. On times though it can be rewarding when you have helped a member of the public and made them feel that bit safer.

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Good for job security and pension

Operational Support Officer (Current Employee) - Cardiff, Cardiff - 13 November 2020

There is a wide range of jobs you can apply for, including roles that require shift and weekend work which you get paid extra on top of your basic salary. Some roles can be worked from home too.There's also opportunities to gain experience and participate in events which come up from time to time as long as you have your line managers approval.

Pros

Job security. Work unsupervised to a certain extent.

Cons

Long hours. Unsociable hours

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Good employer

Fraud and Financial Investigator (Former Employee) - Cardiff, Cardiff - 7 June 2020

Good working environment with no discriminatory practices and excellent collaborative working. Given latitude to pursue enquiries and flexible working.

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work life balance

Police Constable (Former Employee) - Cardiff, Cardiff - 28 April 2020

If you intend to join the police force be prepared to work night's, weekends and bank holidays, also be prepared not to go home on time where you have planned a family or social event because

Pros

team effort

Cons

rest days cancellation

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Could do better

Police Officer (Current Employee) - Cardiff, Cardiff - 20 February 2020

As a police officer you are providing a critical front line role in the prevention and detection of crime. Promoting law and order, reducing the fear of crime amongst communities.

Pros

Pay and career progression, for some

Cons

Long hours, no work life balance not family friendly

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Stressful but rewarding

Custody Detention Officer (Current Employee) - Cardiff, Cardiff - 5 January 2020

A stressful environment to work in, however the support provided by other colleagues and management is really good. A unique and rewarding role.......

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work experience

Secondary Education Work Experience (Former Employee) - Cardiff - 20 January 2018

work experience, able to interact with staff, understand procedures and gain information from all personnel levels of the department and gain experience of working hours in a thriving environment. Due to confidential information and sensitive material provided I am unable to elaborate on finer details.

Pros

good

Cons

good

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Great career prospects/room to grow

Call Handler (Former Employee) - Cardiff - 7 July 2017

Whilst often working in a high pressured environment due to the nature of business, the opportunities to further your career are endless. Work life balance can sometimes be compromised but this can be resolved with the right management team on board.

Pros

Great pay scale

Cons

Long hours/often stressful demanding tasks

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Jobs at SOUTH WALES POLICE

in Cardiff

See more jobs

Public Service Centre Intelligence Officer

Bridgend

5 days ago

Vehicle Recovery Unit Supervisor

Bridgend

7 days ago

Serious and Organised Crime Community Coordinator

Receptionist 3-month Fixed Term Contract

Bridgend

5 days ago

Poor working environment

Clerical/admin assistant (Current Employee) - Cardiff Police Staion - 9 March 2017

Two ters, Police and civilians,not good work ethic, a great deal of harassment and poor recognition, No chance of promotion, as ex police officers always have better jobs

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Challenging job in a challenging environment

Civilian Detention Officer (Current Employee) - Cardiff, WLS - 20 January 2016

Dealing with non-compliant prisoners on a daily basis. Although job is demanding it is also rewarding. The hardest part of the job is coming to terms with the fact that we are severely underpaid for the job that we do. I have learned that there are many aspects to peoples personalities and that one should not judge a book by its cover. co-workers are fantastic and working relationships are brilliant despite receiving little ot no support from upper management.

Pros

good working relationships with co-workers

Cons

poorly paid, long shifts, non compliant prisoners

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Professional Organisation

Field Intelligence Officer (Current Employee) - Cardiff - 18 April 2015

I have worked within this organisation all of my life. It is a highly professional environment to work within in sometimes very testing circumstances.

Pros

Job security

Cons

Very long hours

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N/a

Police Officer (Former Employee) - CARDIFF - 26 August 2014

To be updated at a later date, however, I am willing to supply any information to any persons wishing to gain a knowledge / understanding of the police service as a viable and plausible career path / option.

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General Police duties

Police Promat(Identity Parade) Officer (Former Employee) - Cardiff - 27 January 2014

Patrol duties,complete advanced driving and motorcycle courses. Deal with great variety of situations and members of public from various walks of life.Formulation and completion of identity parades via computer system,then create a stress free environment for witnesses/victims of crime to view completed parade. I had to deal with many stressfuls siuations where we had to help people who may have suffered a great trauma or loss such as a bereavement. However each day presented different challenges which at times could be very rewarding.

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Friendly work place

Administrative Assistant (Current Employee) - Cardiff - 6 January 2014

As an Administrative Assistant for South Wales Police I deal with minor traffic offences. During my time here I have learnt how to manage my time and how to prioritise my work load. My work place is a friendly environment and we all work as a team. The hardest part of my job is having deadlines and making sure my work is completed by those deadlines. The most enjoyable part of the job is having flexible hours.