Work wellbeing score is 65 out of 100
3.7 out of 5 stars.
Write a review

SOUTH WALES POLICE Employee Reviews in Cardiff

Review this company
Job Title
Cardiff16 reviews

Ratings by category

3.2Work-life balance

Sort by

Found 16 reviews matching the searchSee all 81 reviews

Not for everyone.

Indeed featured review

The most useful review selected by Indeed
You will be based at 1 of the 4 custody suites, each has its own pro's and cons. Will be required to cover where needed. Staffing levels is a big issue, especially with sickness....stress.Need to be able to deal with detainees who can be very challenging. Mixed bag of compliant detainees and uncooperative ones. It can be very stressful, constant flow of detainees, banging cell doors, constant abuse and having to process (fingerprint, photo) them. There are days where you get plenty of downtime so enjoy those moments, you deserve it!Pay is good now they finally realised the work custody carry out. Shift work 4 on 4 off, there are staff with flexible working in place to suit there needs. Colleagues are good, can't fault them. Just senior management can push you to much. If something goes wrong, even if it's out of your hands, you're made to feel guilty.No career development, no progression as a cdo and will be so lucky if you're able to go on a course.It's not for everyone, it's a secure job. After a couple months you will get into the flow of things and have support from colleagues.
Was this review helpful?


Used to be a great job, joined at a young age and sold a dream. Turns out it’s full of incompetent arrogant deeply dissatisfied people. Avoid at all costs if you have any self respect
Was this review helpful?


Based on 28 survey responses
What people like
  • Support from manager
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Time and location flexibility
  • General feeling of work happiness
  • Supportive environment

Quite stressful and long hours

Quite stressful and do not feel appreciated on times. Shifts can he hard when you have a family and hours are long. The feeling of not feeling appreciated can wear you down and make you feel quite anxious on times. On times though it can be rewarding when you have helped a member of the public and made them feel that bit safer.
Was this review helpful?

Good for job security and pension

There is a wide range of jobs you can apply for, including roles that require shift and weekend work which you get paid extra on top of your basic salary. Some roles can be worked from home too.There's also opportunities to gain experience and participate in events which come up from time to time as long as you have your line managers approval.


Job security. Work unsupervised to a certain extent.


Long hours. Unsociable hours
Was this review helpful?

Good employer

Good working environment with no discriminatory practices and excellent collaborative working. Given latitude to pursue enquiries and flexible working.
Was this review helpful?

Rate your recent company

Share your experience to help others

work life balance

If you intend to join the police force be prepared to work night's, weekends and bank holidays, also be prepared not to go home on time where you have planned a family or social event because


team effort


rest days cancellation
Was this review helpful?

Could do better

As a police officer you are providing a critical front line role in the prevention and detection of crime. Promoting law and order, reducing the fear of crime amongst communities.


Pay and career progression, for some


Long hours, no work life balance not family friendly
Was this review helpful?

Stressful but rewarding

A stressful environment to work in, however the support provided by other colleagues and management is really good. A unique and rewarding role.......
Was this review helpful?

work experience

work experience, able to interact with staff, understand procedures and gain information from all personnel levels of the department and gain experience of working hours in a thriving environment. Due to confidential information and sensitive material provided I am unable to elaborate on finer details.




Was this review helpful?

Great career prospects/room to grow

Whilst often working in a high pressured environment due to the nature of business, the opportunities to further your career are endless. Work life balance can sometimes be compromised but this can be resolved with the right management team on board.


Great pay scale


Long hours/often stressful demanding tasks
Was this review helpful?

Poor working environment

Two ters, Police and civilians,not good work ethic, a great deal of harassment and poor recognition, No chance of promotion, as ex police officers always have better jobs
Was this review helpful?

Challenging job in a challenging environment

Dealing with non-compliant prisoners on a daily basis. Although job is demanding it is also rewarding. The hardest part of the job is coming to terms with the fact that we are severely underpaid for the job that we do. I have learned that there are many aspects to peoples personalities and that one should not judge a book by its cover. co-workers are fantastic and working relationships are brilliant despite receiving little ot no support from upper management.


good working relationships with co-workers


poorly paid, long shifts, non compliant prisoners
Was this review helpful?

Professional Organisation

I have worked within this organisation all of my life. It is a highly professional environment to work within in sometimes very testing circumstances.


Job security


Very long hours
Was this review helpful?


To be updated at a later date, however, I am willing to supply any information to any persons wishing to gain a knowledge / understanding of the police service as a viable and plausible career path / option.
Was this review helpful?

General Police duties

Patrol duties,complete advanced driving and motorcycle courses. Deal with great variety of situations and members of public from various walks of life.Formulation and completion of identity parades via computer system,then create a stress free environment for witnesses/victims of crime to view completed parade. I had to deal with many stressfuls siuations where we had to help people who may have suffered a great trauma or loss such as a bereavement. However each day presented different challenges which at times could be very rewarding.
Was this review helpful?

Friendly work place

As an Administrative Assistant for South Wales Police I deal with minor traffic offences. During my time here I have learnt how to manage my time and how to prioritise my work load. My work place is a friendly environment and we all work as a team. The hardest part of my job is having deadlines and making sure my work is completed by those deadlines. The most enjoyable part of the job is having flexible hours.


Flexible hours
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at SOUTH WALES POLICE. Our community is ready to answer.Ask a Question

Overall rating

Based on 81 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture


Learn about SOUTH WALES POLICE in Cardiff

  • Companies
  • Employee reviews
  • Cardiff