Work wellbeing score is 62 out of 100
3.7 out of 5 stars.
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SOUTH WALES POLICE Employee Reviews for Correctional Officer

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Job Title
Correctional Officer3 reviews
United Kingdom3 reviews

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3.2Work-life balance

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Not for everyone.

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You will be based at 1 of the 4 custody suites, each has its own pro's and cons. Will be required to cover where needed. Staffing levels is a big issue, especially with sickness....stress.Need to be able to deal with detainees who can be very challenging. Mixed bag of compliant detainees and uncooperative ones. It can be very stressful, constant flow of detainees, banging cell doors, constant abuse and having to process (fingerprint, photo) them. There are days where you get plenty of downtime so enjoy those moments, you deserve it!Pay is good now they finally realised the work custody carry out. Shift work 4 on 4 off, there are staff with flexible working in place to suit there needs. Colleagues are good, can't fault them. Just senior management can push you to much. If something goes wrong, even if it's out of your hands, you're made to feel guilty.No career development, no progression as a cdo and will be so lucky if you're able to go on a course.It's not for everyone, it's a secure job. After a couple months you will get into the flow of things and have support from colleagues.
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Stressful but rewarding

A stressful environment to work in, however the support provided by other colleagues and management is really good. A unique and rewarding role.......
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Challenging job in a challenging environment

Dealing with non-compliant prisoners on a daily basis. Although job is demanding it is also rewarding. The hardest part of the job is coming to terms with the fact that we are severely underpaid for the job that we do. I have learned that there are many aspects to peoples personalities and that one should not judge a book by its cover. co-workers are fantastic and working relationships are brilliant despite receiving little ot no support from upper management.


good working relationships with co-workers


poorly paid, long shifts, non compliant prisoners
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Based on 32 survey responses
What people like
  • Support from manager
  • Ability to meet personal goals
  • Ability to learn new things
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  • Time and location flexibility
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Overall rating

Based on 82 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture


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