Work wellbeing score is 62 out of 100
3.7 out of 5 stars.
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SOUTH WALES POLICE Culture reviews

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United Kingdom78 reviews

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3.2Work-life balance

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Stressful but rewarding

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Officers are under a lot of pressure, have high workloads and constantly being dragged from pillar to post. Management are on your case all the time and there is a culture of shouty emails and telling off for falling behind (which is inevitable given the workload). The people in the organisation are incredible, and a credit to Policing.Uniform and kit is hard to come by, but of decent quality. Vehicles are of reasonable condition and fit for purpose. Double crewing policy is in place so safer and more sociable than some other forces.


Great people. Occasional satisfaction from the work completed.


Antisocial working hours, no work life balance, Management can be a bit oppressive (above inspector level), not enough officers, and dealing with utter grief every day
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Not what it was

I did 16 years in the job and to start with I loved it and in the end I hated it. The culture isn't for me and I was getting worried and concerned by the age of the people coming through.
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Based on 32 survey responses
What people like
  • Support from manager
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • General feeling of work happiness
  • Time and location flexibility
  • Overall satisfaction

Interesting work but stressful

What is the best part of working at the company?Job Security. Nice friendly colleaguesWhat is the most stressful part about working at the company?To much work not enough staff to do itWhat is the work environment and culture like at the company?Okay. Good work environment. Friendly people What is a typical day like for you at the company?Stressful. To much work. Not paid enough
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Exciting and rewarding role

South wales police is a wonderful place to work, the team spirit is excellent and the rewards are excellent.


Staff wellbeing is very important at SWP
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Stressful but rewarding

A stressful environment to work in, however the support provided by other colleagues and management is really good. A unique and rewarding role.......
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Something once held in high regard no longer worth pursuing.

In today's climate it is not a career worth pursuing. Pension has become worthless and other investement needed to create a viable secured future. Wage not representitive of the amount of work your doing. You can make the equivalent wage managing in mcdonalds. Risk management not adequte with todays culture. Disciplinary system very intrusive into personal life and does not respect privacy.
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Twice the work with half the staff

The job in itself was great. I felt like I was doing something good not just for myself but others. The issue was office politics and cutting corners. Everyone was expected to be a Jack of all trades, master of none. When I joined SWP in the control room, you had to wait for a vacancy..... which meant either waiting for someone to retire or get promoted........ Now they have halved the staff, maybe more and I witnessed so many people being stressed to the point of experienced and brilliant people leave. Rest days were cancelled. Booking holidays a nightmare. Any days where big events were on, you were made to work. The department became so bad, that by the time I left, I hardly new anyone as everyone who started working there only used it as a stepping stone to get into the police.


Relatively good pay


Long hours, High demand, Stressful environment
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I thoroughly enjoyed my time within SWP carrying out a job which I loved and thrived on. Every day was a challenge. The team work ethic is amazing and I have met some amazing people whom I will class as best friends for life. Shift work and constant challenges inspired me.




long hours and stress
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Hard stressful job

I personally found it unfriendly, harsh with long hours and constant criticism. Would have excelled at job if workplace culture was less critical and managers were more supportive rather than out to get new people for making mistakes after only 12 weeks training.




Poor support from collegues or managers
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Excellent place

great colleagues, unfortunately not enough hours in the day to complete everything to a brilliant solution. Also due to govt cuts not enough staff to complete everything




not enough hours and staff to do the best role
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Rewarding Career

Dealing with members of the public daily Gained A1 Assessor qualification Strong Management Fun, rewarding, fast paced dealing with deaths helping


Helping people in need. Meeting different people from different backgrounds and cultures.


Long hours that impacts on your family.
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Avoid at all costs

Very damned if you do, damned if you dont culture which looks to serve the purposes of those in favour i.e the masons. Again, I cannot stress enough. Avoid at all costs as the work life balance will be completely ruined.
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Reliable employer

i enjoyed time with SWP, especially the camaraderie of the staff. Exciting job with fairly good prospects and job security. Fun atmosphere with fellow colleagues.


Good salary


Shift work
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Fun Workplace

Very Good Work Colleagues Hard Working Teams Poor Communication from Management Most enjoyable part of the day is working together to acheive our deadlines with very good products. Hardest part of the job is lack of communication whilst going through job uncertainties.
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Police Officer.

The police is a way of life not just a job. If you can adapt to the life, the culture, the hours and the demand you may find this career extremely rewarding. If you cannot adapt you will be quickly found out and ruthlessly exposed. Opportunity for advancement either for promotion or specialisation is present, however, extremely competitive. Management support is very much dependant on the individual manager, the circumstances and their affection for an individual.


Ultimate job satisfaction when helping the public.


Long, damanding shifts.Stress of police work and personal danger.
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Challenging job

Dealing with all aspects in the community. Team work was very important, as you are a public body and have to work together to resolve all issues in the community. Learnt a lot about different cultures and their standards. Hardest part I would say was not achieving your goals as there were some things which could not be resolved. Being part of a very large work force, facing new challenges and expectations, would probably be the most enjoyable and knowing that you made a difference.


Making a difference in the community


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Overall rating

Based on 82 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture


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