SOUTH WALES POLICE

SOUTH WALES POLICE Employee Review

Interesting work but stressful

Clerical Assistant (Current Employee) - Bridgend - 17 September 2023

What is the best part of working at the company?Job Security. Nice friendly colleaguesWhat is the most stressful part about working at the company?To much work not enough staff to do itWhat is the work environment and culture like at the company?Okay. Good work environment. Friendly people What is a typical day like for you at the company?Stressful. To much work. Not paid enough

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Not for the faint hearted!

999 Call Handler (Current Employee) - Bridgend, Bridgend - 2 September 2023

This job can be extremely challenging and demanding but also supremely rewarding. The emergency calls dealt with range from deeply disturbing, to exhilaratingly exciting to hilarious/ mind-blowing and sometimes all of these within the same hour.There is always someone to refer to for the more complex situations but be prepared to constantly be alert, think on your feet and act immediately with confidence. Negatives - you will be micro managed within an inch of your life. On a 10 hour shift, you're entitled to a 45 min mealbreak and a couple of very quick toilet breaks. It is very full on with no downtime (except maybe towards the end of a busy nightshift). It can be very draining.Positives- there is no feeling like playing your part in saving someone's life or assisting your caller whilst they are experiencing the very worst moments of their lives. It can give you an enormous buzz and feeling of satisfaction. N.B being a radio dispatcher is unbearable at the moment. The volume of incidents you are expected to deal with is impossible for even the most experienced member of staff. If things go wrong, the results can be catastrophic for both members of the public and the dispatcher. The Organisation spout all the right platitudes but if things go wrong, expect to be in the firing line.

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Same location

Relaxed and productive.

Apprentice Vehicle Technician (Former Employee) - Bridgend - 31 May 2023

You will always have the support of most of the managers in the building. If you need something, nine time out of ten, it is given to you with no questions asked.On the downside, if you do not fit into the mould, you tend to be treated differently by the management team.

Pros

Secure parking.

Cons

Repetitive.

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Same location

Very fast paced

Public service centre advisor (Former Employee) - Bridgend - 6 July 2022

The role can be extremely stressful and fast paced. There is room for progression and change in roles however some positions require a 2 year work period prior to changing to new position.

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