SOUTH WALES POLICE Employee Reviews

This job can be extremely challenging and demanding but also supremely rewarding. The emergency calls dealt with range from deeply disturbing, to exhilaratingly exciting to hilarious/ mind-blowing and sometimes all of these within the same hour.There is always someone to refer to for the more complex situations but be prepared to constantly be alert, think on your feet and act immediately with confidence. Negatives - you will be micro managed within an inch of your life. On a 10 hour shift, you're entitled to a 45 min mealbreak and a couple of very quick toilet breaks. It is very full on with no downtime (except maybe towards the end of a busy nightshift). It can be very draining.Positives- there is no feeling like playing your part in saving someone's life or assisting your caller whilst they are experiencing the very worst moments of their lives. It can give you an enormous buzz and feeling of satisfaction. N.B being a radio dispatcher is unbearable at the moment. The volume of incidents you are expected to deal with is impossible for even the most experienced member of staff. If things go wrong, the results can be catastrophic for both members of the public and the dispatcher. The Organisation spout all the right platitudes but if things go wrong, expect to be in the firing line.

Was this review helpful?

Productive and fun workpace

Work Experience (Former Employee) - Swansea - 1 July 2019

I thoroughly enjoyed my week there spending time in every department, and seeing how the police work behind the scenes. My favorite part about my time there was spending time in the courts.

Was this review helpful?

Insights into SOUTH WALES POLICE

Based on 28 survey responses

What people like

Support from manager
Ability to meet personal goals
Ability to learn new things

Areas for improvement

Time and location flexibility
General feeling of work happiness
Supportive environment

Twice the work with half the staff

Call Centre Agent (Former Employee) - Bridgend - 2 June 2019

The job in itself was great. I felt like I was doing something good not just for myself but others. The issue was office politics and cutting corners. Everyone was expected to be a Jack of all trades, master of none. When I joined SWP in the control room, you had to wait for a vacancy..... which meant either waiting for someone to retire or get promoted........ Now they have halved the staff, maybe more and I witnessed so many people being stressed to the point of experienced and brilliant people leave. Rest days were cancelled. Booking holidays a nightmare. Any days where big events were on, you were made to work. The department became so bad, that by the time I left, I hardly new anyone as everyone who started working there only used it as a stepping stone to get into the police.

Pros

Relatively good pay

Cons

Long hours, High demand, Stressful environment

Was this review helpful?

Volunteer

Volunteer (Current Employee) - Swansea - 12 February 2019

As a volunteer I find it really rewarding and would really consider a career within the Police in the future as it have provided me with necessary skills.

Was this review helpful?

Challenging and demanding role

Police Constable (Current Employee) - Bridgend, Bridgend - 6 January 2019

South Wales Police is a regional police force. The role of a Police officer being a challenging and demanding job providing an emergency response to the public,upholding law and order through the detection, prevention and investigation of crime, engaging with members of the public and keeping the public safe.

Was this review helpful?

Rate your recent company

Share your experience to help others

Average

Detective Constable (Former Employee) - South Wales - 29 October 2018

Too much emphasis on snowflake and PC issues and not enough on the real job at hand of protecting life and property and dealing with serious matters such as dwelling burglary and sexual offences.

Was this review helpful?

Rewarding , interesting , Extremely busy

Property Enquiry Officer (Former Employee) - Swansea - 9 September 2018

a somewhat Rewarding and simultaneously thankless job. plenty of opportunity to develop or branch out into other departments. shift working is tough for a work/life, family balance. patience is a given must, you need to be quite resilient and open minded. Bear in mind nobody dials 999 with good news . During one day you can expect to experience every emotion and on times it can be quite upsetting. long hours and shift work would not suit anybody with a busy social schedule. working as a team is paramount . can be very rewarding . The pay does not reflect on the pressurised workload, depending on the department .

Pros

brilliant Network opportunities

Cons

shift work, weekends

Was this review helpful?

productive

Tutor and Mentorship (Former Employee) - Swansea, Swansea - 8 September 2018

I thoroughly enjoyed my time within SWP carrying out a job which I loved and thrived on. Every day was a challenge. The team work ethic is amazing and I have met some amazing people whom I will class as best friends for life. Shift work and constant challenges inspired me.

Pros

benefits

Cons

long hours and stress

Was this review helpful?

Work Experince

Stable Hand (Former Employee) - Bridgend - 22 July 2018

I went down to the stables and kennels for a week of work experience. Over all I enjoyed spending time with the animals and attended a dog training course that was very interesting. However, the staff of the stables (civilians) sometimes got into arguments over rotas in front of myself and another student down on work experience. This made us often uncomfortable.

Was this review helpful?

Hard stressful job

Control Room Operator (Former Employee) - Bridgend - 14 May 2018

I personally found it unfriendly, harsh with long hours and constant criticism. Would have excelled at job if workplace culture was less critical and managers were more supportive rather than out to get new people for making mistakes after only 12 weeks training.

Pros

interesting

Cons

Poor support from collegues or managers

Was this review helpful?

Jobs at SOUTH WALES POLICE

See more jobs

Public Service Centre Intelligence Officer

Bridgend

3 days ago

Receptionist 3-month Fixed Term Contract

Bridgend

3 days ago

Vehicle Recovery Unit Supervisor

Bridgend

5 days ago

Serious and Organised Crime Community Coordinator

Bridgend

17 days ago

SWP Incident Risk and Resolution Officer-Emergency services call handler

Bridgend

30+ days ago

Excellent

Was this review helpful?

An excellent career

Police Officer (Current Employee) - Pontypridd, Rhondda Cynon Taff - 29 August 2017

Everyday was different working for SWP as a police officer there were fresh challenges and it became a vocation in life. I learnt true values of working as a team and I was able to work alongside some great people

Was this review helpful?

Great work knowledge and skills

Special Constable (Former Employee) - Townhill and Sketty, Swansea - 25 August 2017

This is the perfect job to build your knowledge and work skills for future jobs. It will teach you about the laws, your customer service skills, how to handle difficult and hard situations. It will also teach you who you are as a person, to show compassion towards other people. It helps the community and it makes you feel you're doing something different.

Was this review helpful?