South West Water Careers and Employment

The work is hard and you deal with some interesting characters over the phone however, if you have an ability to empathise and remain cool you will be fine.

Customer Service Advisor in Exeter, Devon

on 11 March 2022

Good company but improvements needed

Overall, it's a good company to work for and everyone is willing to help each other out as well as supportive management that make sure you are happy and the best you can be in your role, plenty of training on offer. Benefits such as staff canteen and free parking. Things that could be improved are the systems are quite old and slow and if this was better, it would help staff to work more effectively.

Project Manager in Exeter

on 3 February 2022

Great coworkers but company is stuck in the past

My colleagues are wonderful. We all work closely and support each other. There are lots of benefits working for SWW like good sick pay policy, opportunity to study, remote working, parking on site and managers do care about your mental well-being. Unfortunately progression and changes happen very slowly. Salary is low for the industry and people are often asked to over perform with no reward. Things are changing, there is a force working hard to make this company a better place to work, even if it is a little slow.

Customer Service Advisor in Exeter

on 28 October 2021

Nothing special

Management disaster. Family business. They put you in to the shadow if you smarter than manager. Useless business. Don't care about fantastic people working there.

Alternative water supply technician in Quintrell Downs

on 28 June 2021

Co workers are brilliant Management are very poor.

Great time with the guys on the ground, the higher management however are only concerned about how much money can be made/saved with no regards to employees physical and mental fitness. My department was newly formed with no expense spared towards training and equipment, but no care is taken listening to the concerns of there staff. Over 50% of the department have left within a year of running the AWS because the ignorance and arrogance of the people in charge.

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