Southampton City Council
Happiness score is 51 out of 100
3.6 out of 5 stars.
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Southampton City Council Careers and Employment

Work happiness

Scores based on about 20 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel their work has a clear sense of purpose?

About the company

  • Company size
    5,001 to 10,000
  • Revenue
    £75m to £365m (GBP)
  • Industry
    Government & Public Administration
  • Headquarters
  • Link
    Southampton City Council website
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Browse jobs by category

Customer Service

3 jobs


Salary estimated from 2.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 80 reviews and is evolving.



Customer Service Officer in Southampton
on 6 July 2022
Good workplace
It’s a very fast paced working environment with a large workload. You were expected to learn various services in customer services however you would be well prepared for it with training.
Placement Coordinator in Southampton
on 29 July 2022
Southampton City Council is a large local authority with many many functions serving the people of Southampton. The small team I am proud to be a part of are phenomenal. Really good employee benefits - employee assistance program, regular work perks, flexibility, work from home schemes, dress down & early finish on a Friday. Salary is OK, it's a banding system. That could do with a review. There's room to move around the council & progression/encouragement to be your best self seems like a core value. Mental Health champions, Equality & Diversity champions.A culture of pride.
Service Manager in Southampton, Hampshire
on 4 July 2022
A great Local Authority to work with and help grow within
I've been with the LA for around 18 months, I joined as a junior manager and 12 months later stepped up to a middle manager post and I am very impressed with the support given and encouragement to grow and develop. Highly recommended.
Test and Trace Call Handler in Southampton
on 7 June 2022
Excellent team environment
Very supportive management and a well selected team resulted in efficient and effective working across a complex and variable environment. Flexibility and cooperation are essential in this role. Sadly the project ended.
Team Leader in Southampton, Hampshire
on 21 February 2022
Fantastic management, the support really is there.
Fantastic place to work for, I cannot express how amazing management is. The rewards and benefits are ten fold and you are really appreciated at the workplace.

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Questions and answers

People have asked 20 questions about working at Southampton City Council. See the answers, explore popular topics and discover unique insights from Southampton City Council employees.

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  • Benefits
  • Working Culture
  • Working Hours
  • Interviews
  • Working Environment
  • Background Check
  • CEO
  • Dress Code
  • Hiring Process
  • Part Time Jobs
  • Promotion
  • Salaries
  • Work from Home
  • Work Life Balance

Interview insights

Insights from 66 Indeed users who have interviewed with Southampton City Council within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two

Southampton City Council locations

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