Personal Support Worker in Isle of Wight
Good place to work
The scheme I work in currently is great, but the only thing that lets it down is the management and the complete change in how the scheme I work in runs. If they could get this sorted and more organised then it could be a better place to work.
Customer Service Advisor in Horsham, West Sussex
Terrible job, terrible management
The job is taking calls from the residents which varies from repair calls to suicide calls, this is generally okay and not bad. However the management are clueless and constantly hound you to take calls. There is no rest and no respect from the managers, they care only about the calls and not the well-being of staff. You are not allowed to go to the toilet without telling a manager, it is incredibly strict. If you like being told what to do by someone who is not prepared to do what you do then it’s the job for you.
Income Recovery Department in Horsham, West Sussex
Positives are that some of the staff were nice, the training programe is thorough and you are not thrown in the deep end without support, location is good for lunch breaks in town.
Negatives, salary is low, the job itself is boring, it is like being back at school in the way you are treated. Tied to your phone of incoming calls, timing monitored, your calls are recorded and played back to you at a later date by your manager to point out what you could do better. If you are 1 minute late back to your desk from a break they will force you to make up that minute at the end of your shift.
Coming from a company where I was trusted with alot of responsibly, this felt like a big step back and that we were treated like children.
Standard office cliques present also, management had favourites, few school yard bullies and brown noses.
In summary, its ok short term if you are desperate for work but no job satisfaction long term
Customer Service Advisor in Maidstone, Kent
Fast Paced, Good Environment
Lovely friendly place to work at, staff excellent and very welcoming.
Hard part of the job answering calls and been polite 100% of the time.
Friendly team spirit and got on very well with all of the staff.
Support Officer in Horsham, West Sussex
Great place to work
Great career progression and many opportunities. Offices are all in good locations, friendly colleagues. Really good work life balance with options to work from home.