Southern Housing
3.6 out of 5 stars.
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Southern Housing Employee Reviews

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The scheme I work in currently is great, but the only thing that lets it down is the management and the complete change in how the scheme I work in runs. If they could get this sorted and more organised then it could be a better place to work.
Pros
Good benefits and training
Cons
Unsociable hours and over worked
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The job is taking calls from the residents which varies from repair calls to suicide calls, this is generally okay and not bad. However the management are clueless and constantly hound you to take calls. There is no rest and no respect from the managers, they care only about the calls and not the well-being of staff. You are not allowed to go to the toilet without telling a manager, it is incredibly strict. If you like being told what to do by someone who is not prepared to do what you do then it’s the job for you.
Pros
Good location
Cons
Poor management and strict staff
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Positives are that some of the staff were nice, the training programe is thorough and you are not thrown in the deep end without support, location is good for lunch breaks in town. Negatives, salary is low, the job itself is boring, it is like being back at school in the way you are treated. Tied to your phone of incoming calls, timing monitored, your calls are recorded and played back to you at a later date by your manager to point out what you could do better. If you are 1 minute late back to your desk from a break they will force you to make up that minute at the end of your shift. Coming from a company where I was trusted with alot of responsibly, this felt like a big step back and that we were treated like children. Standard office cliques present also, management had favourites, few school yard bullies and brown noses. In summary, its ok short term if you are desperate for work but no job satisfaction long term
Pros
Good training, handy location for lunch
Cons
Patronising managers, low pay
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Lovely friendly place to work at, staff excellent and very welcoming. Hard part of the job answering calls and been polite 100% of the time. Friendly team spirit and got on very well with all of the staff.
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Great career progression and many opportunities. Offices are all in good locations, friendly colleagues. Really good work life balance with options to work from home.
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I have learnt so much from working with this company in the short space of time, i started working for the company as a housing officer april 2016, i have worked in all the all departments in the housing sector since then.
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Good support from start up to current role., Allows flexible working and good location as it is easily accessible. I work with great colleagues.
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The company tag line is 'a business with social objectives' and I enjoy the fact that I am contributing to a valuable social service. The company is committed to providing the best possible value to its customers and is currently undergoing an exciting modernisation project.
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i was at this job on a temp basis, i was really sad to go. i covered a lady for over a year, they was a great team to work with, i went back twice to cover, was really pleased with how they made you feel welcome
Pros
friendly
Cons
none
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The organisation is a major UK charitable social housing provider attracting staff motivated by high standards of customer service delivery. The working environment was civilised and well structured by a strong sense of mutual respect and collaborative management between colleagues. The service delivery environment was highly regulated by government agencies and improving customer satisfaction was a highly valued strategic objective. The senior management teams were generally regarded as decent, ethically motivated people.
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Very good company to work for, good level of responsibility. Ability to lead, define, organise and to influence. The company allows much flexibility
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As managed the control accounts for the groupand designed the reoncilliation system, was given the oportunity to gain expereince into the accounting systems of the company in its entirety, from porocessing to production of audit.Great team work within the company with co workers
Pros
location
Cons
restructures
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