Very fast paced. Toil instead of pay for overtime. not much staff appreciation. Extremely long hours when its only supposed to be 7:30/5:30 end up staying til about 7 most days

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Great work life balance. Family like colleagues.

Nurse (Current Employee) - Hull, East Riding of Yorkshire - 14 May 2022

I have worked at SpaMedica in two different roles and love my job. For nursing there is no waking up in the early hours wondering if you did this or that. The team is so supportive it’s like working with your family. The hours are great. Weekends minimal. Pay and sick pay are not great but the job outweighs this.

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Great atmosphere

Contact Centre Agent (Former Employee) - Bolton, Greater Manchester - 12 May 2022

Great to work for and supportive management, laid back atmosphere, target driven but not unreachable. Short breaks. Friendly office but underpaid for the work load

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Toxic work environment

Patient Services Advisor (Former Employee) - Kingston upon Hull - 2 May 2022

Far too focused on stats and pleasing the board, patients come second.Management barely know what they are doing. Really poor pay, despite being a cash machine for the board.

Pros

A few good eggs

Cons

Pretty much everything

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Stressful and underpaid

Contact Centre Agent (Former Employee) - Bolton - 28 April 2022

Wages are not fair, too stressful, overworked and underpaid. Management has clear favourites and no direction . Days feel like no one knows what they are doing and everyone just keeps shifting the blame

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Great staff, friendly environment.

Patient Co-ordinator (Former Employee) - Sheffield - 21 April 2022

Great place to work for. Most staff are polite, welcoming and have a good sense of humour. Patients are very appreciative and make the job more rewarding.The only con I can think of in relation to the job, are the long periods of time stuck on the desks, but this is because I like to be up and about.

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I wish I had read the indeed reviews first

Patient Co-ordinator (Former Employee) - Gateshead, Tyne and Wear - 13 April 2022

Minimal support and training. Lots of finger pointing rather than problem solving. Very much about profit making over patient care or employee wellbeing.

Pros

4 day weeks

Cons

Training, support, over worked, under valued, management, patient care, disrespect among colleagues

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Referral coordinator

Referrals Coordinator (Former Employee) - Bolton - 11 April 2022

The job is good if you are you managers favourite otherwise you are just treated like rubbish. Days can feel very long as the job is extremely repetitive.

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Good place to work

Patient Administrator (Former Employee) - Bolton, Greater Manchester - 7 April 2022

Great place to work. Management is supportive. Training is good. It is a nice environment to work in and colleagues are always helpful and supportive.

Pros

Free coffee/tea

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Let down by management.

HCT (Former Employee) - Hull, East Riding of Yorkshire - 6 April 2022

Unfortunately for this site, management is the fly in the ointment. Unapproachable and unprofessional, many avoid wherever possible. The job however is fulfilling and enjoyable and the staff are an absolutely fantastic bunch to work with!Pay is below what it should be with little opportunity for increases despite what they tell you at interview. Sickness policies are very inflexible with being sent for PCRs being counted against your sickness record. No support for any mental health issues or ongoing health issues you’re trying to manage, they will use this against you even if you’re an otherwise competent member of staff with no other performance issues for this reason staff turnover is high.

Pros

Colleagues

Cons

Management

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Jobs at Spa Medica

Nice place to work for

Patient Co-ordinator (Former Employee) - Chelmsford, Essex - 26 March 2022

Overall a good experience. Nice company to work for. Friendly team. Fast paced so the day goes by quickly.I would highly recommend working here, though it must be said days can be long, and this should be considered when applying.

Pros

Friendly team. Good management.

Cons

Long days

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Boring Job/Strict Management

Referral Coordinator (Former Employee) - Bolton, Greater Manchester - 21 March 2022

It is all about making sure the targets are always being met no matter if there isn't referral there to hit them targets.Management seem to treat you a robot and not a human- strict on starting times and having to work back 15 minutes for being a couple of minutes is extreme when using public transport.Overall i was actually to get out when i did because they make there job adverts sounds very interesting but the truth is there is no variation in the work you be doing everyday and just all becomes very boring entering the same codes into the system and saying the same thing when answering the phone

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Fast paced busy

Staff Nurse (Current Employee) - Poole, Dorset - 15 March 2022

Good place to work, with the opportunity to learn new skills. Very supportive team. stable job with good pay, compared to the NHS, I see this as a long-standing job until I retire

Pros

On site parking, good team to work with

Cons

Often work late

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Non productive

Warehouse Supervisor/Manager (Former Employee) - Wokingham - 9 March 2022

I joined at the start of the new south hub. Lack of vehicles in place and staff! What was expected during covid to travel upto Bolton for pointless reasons during lockdown. Very too faced and focused more on the profits then its patients and staff. I wouldn't recommend working here as the pay is poor and non supportive.

Pros

Free Car Park

Cons

No overtime pay

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Awful management.

HCT (Former Employee) - Hull, East Riding of Yorkshire - 9 March 2022

The pay is almost minimum wage not much more which isn’t good for the amount you have to learn. You’re told at interview there are pay reviews but this is a lie.Management is unapproachable, unprofessional and everyone avoids them unless there is no alternative.

Pros

Co workers

Cons

Manager/pay

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If you like "groundhog day" - this is the job for you

Housekeeper (Former Employee) - Gloucester - 1 March 2022

The staff there were great. If you can stick doing the same thing 5 days a week then go for it. Smokers were frowned upon as it didn't look appealing to the elderly patients who were looked after. The old folk were the best bit about working here as you could interact with them.

Pros

Free parking

Cons

Had to clock in 10 mins early to enable me a cigarette break as this was not allowed

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Terrible workplace

Patient Administrator (Former Employee) - Hull, East Riding of Yorkshire - 27 February 2022

If you value your mental health do not work here. You are under so much pressure to meet targets and if you don’t you know about it ,They don’t understand your work life balance they expect you to just think about work work work.Don’t allow illness or mental health issues , they refuse to have empathy for their employees. Managers will speak about you behind your back calling you names.DO NOT WORK HERE

Pros

Pay was ok

Cons

Lots of pressure

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Please avoid if you value your health

hct (Current Employee) - Briston, Norfolk - 24 February 2022

The company has a 4 day working week but the ours are from 7.30 till 5.30 but most surgery days run late for example one night I didn’t home until 7.30 so the hours are difficult which company does not pay you for ur overtime however they say you can claim time back but only when it suits them! It’s so awful that the company is poorly run with its bookings team as Patients appointment are either an hour in between or 10 mins or half hour Which isn’t enough time to see a elderly patients and no clear Lunch break in the Clinic and not enough staff to support a double clinic for theatre and post-operative appointments and pre-assessment appointments No adequate training as there is not enough training team so you have your other HCTS training which puts extra pressure on the rest of the team

Pros

Free pizza every quarter Manger is kind

Cons

Long hours Low pay High pressure

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productive and settled in well

Recruitment Coordinator (Current Employee) - Bolton, Greater Manchester - 23 February 2022

Starting in the middle of a pandemic wasn't easy but the whole recruitment process was done without any flaws and within days i was informed of being successful. From then on its been a breeze, trained, fully informed on all aspects of company and specific work requirements. Great team also!pay rise also after 6 months!! :)