SSE PLC Employee Reviews

Good benefits, team spirit but a lot of nepotism. Not challenging. Average pay. A lot of people who don’t seem to know what they’re doing and have no basic organisational skills.

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Old boys club

Customer Service Advisor (Former Employee) - Havant, Hampshire - 29 May 2023

Lots of meetings that produced no results. Managers that had no clue about the job. Things put in place that made no sense, just a company grasping at straws before ultimately being taken over. Also bit of an old boys club feel to it and a. unwillingness to embrace new (efficient, money and time saving) technology.

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Insights into SSE PLC

Based on 97 survey responses

What people like

Feeling of personal appreciation
Time and location flexibility
Fair pay for job

Areas for improvement

Energising work tasks
Sense of belonging
Overall satisfaction

Awful treatment of people

IT Consultant (Former Employee) - Havant, Hampshire - 17 May 2023

Chaotic and incompetent workplace that treat contract staff very poorly. They’d have to triple the rate to even halfway compensate for the petty minds of their long term staff

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Good work culture

Project Manager (Former Employee) - Perth, Perth and Kinross - 27 April 2023

Great working environment, supportive management. Lot of training opportunities. Progress may seem to be a bit slow . Overall a stable company . Offers hybrid working

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Good benefits, very flexible

Contract Administrator (Former Employee) - Basingstoke, Hampshire - 27 April 2023

Friendly staff with a good culture. Comprehensive training. The company offer excellent benefits and were very flexible with hours. Management listened to staff.

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Challenging and interesting

Renewables Technician (Current Employee) - Scotland - 26 April 2023

Working on a variety of projects both in and out of power stations. Work is varied and interesting, with no two days the same. The company is not the highest payer, with the result that a lot of experienced personnel have transferred to other parts of the business or gone altogether. They would do well to value the experience they have left, as at the moment it is all leaving. Things are ok for the moment, but I am not sure how that can last. Job itself is great, despite "corporate" nonsense, which you'll get anywhere.

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Good place to work

Various Positions (Former Employee) - Leeds - 21 March 2023

Opportunity to go further Van tools all provided Training given Overtime available Nights out all paid for in good hotels Uniforms all provided Have many different bases around uk

Pros

Discount on energy bills

Cons

Driving

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Toxic environment

Customer Service Advisor (Former Employee) - Cumbernauld, North Lanarkshire - 15 March 2023

Micromanaged. Powermad managers. If you work hard you have to take more work. So essentially you do 200% whilst other don’t even hit 100% you just hold the handrail reverse park and challenge each other/tell on one another to get points for your end of year review. Bizarre atmosphere to create. Constantly changing systems and ways of working so not even the quality team knows what to follow now.

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Dishonest !

HGV Class 2 Driver (Former Employee) - Hayes, Greater London - 12 March 2023

I was interviewed for a job just about where I live .Passed interview and was told will have to do screening for 2-3 months.Ok. After that I got a phone call on New Year’s Eve to tell my one manager that I was leaving in 2 day as SSE suddenly needed me , and the depot would be 1 hour 15 min drive away .Nice trick. The joke is on You SSEThe money for lorry class 2 is probably the lowest in industry.And endless ethic and company vision courses are not beneficial as they think .

Pros

Large employer

Cons

Dishonesty from the start

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Minimal Career Progression

Change Manager (Current Employee) - Reading, Berkshire - 9 March 2023

Good workload, nice team environment, minimal career progression. Internal career job page available but most are taken by external candidates. Training is available with a business case

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Jobs at SSE PLC

Customer Service Advisor SME Hub

Perth

7 days ago

Not bad

Customer Advisor (Former Employee) - Cardiff - 26 February 2023

Worked here for 12 years on various departments. Very fast paced and targets to be met daily. Can get stressful especially on call centre. Well paid but should be for what you put into the job.

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You are just a number

Customer Service Advisor (Former Employee) - Reading, Berkshire - 20 February 2023

They treat you as just a number, Unachievable targets and not providing a good service for there customers with these targets. Management do not know your role and will not be able to help if you have a unsatisfied customer as they are advised they are there just to manage team. To many slopey shoulders no one taking ownership which then lacks in poor customer service. Favorites are made very visble within teams. Human Resources are very much blinked and not supportive of staff. Very much health and safety to the visible eye but do not really give a the serious matters a care in the world.

Pros

Good pay

Cons

Lack of care for staff, poor customer service

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Treating customers like family

Customer Service Advisor (Former Employee) - Cumbernauld, North Lanarkshire - 15 February 2023

Was great for years till they were looking for a merger and of course company values changed and big changes. Was good pay and benefits for the job...

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Rotten

Customer Service Advisor (Former Employee) - Cumbernauld, North Lanarkshire - 10 February 2023

Hold hand rails and reverse park. One of the many rotten proposals that inept management put in place. The guys working with were great but the management were useless

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Job Security

Quantity Surveyor (Former Employee) - Reading, Berkshire - 10 February 2023

Everyone needs electricity so good industry to be in, it's a good company however like any other, could be better in terms of management. There is a lot of work to do so not boring.

Pros

Well paid

Cons

Poor planning

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Great team members, management very clicky with very little career progression

Customer advisor (Former Employee) - Cumbernauld, North Lanarkshire - 6 February 2023

Good job to have for work/live balance. Just a job however, no career progression and same daily tasks become very bored very quickly . Management could improve

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Great salary and share options

Credit Management Advisor (Former Employee) - Basingstoke, Hampshire - 26 January 2023

Overboard on health and safety, ie highly paid management checking you walked the correct side of staircase while holding handrail. Everyday had to carry out checks on your workstation although workstation not shared.Colleagues friendly and lower level management great. Went from 9-5 Monday - Friday to shifts between 8-8 at 8-2 one saturday in 6 however every day of week a different shift which was a pain.

Pros

Great pay and share options

Cons

Different start and finish time everyday

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Good benefits and pay, but no career progression

Fault Dispatcher (Current Employee) - Portsmouth, Hampshire - 14 January 2023

Have worked for SSE for many years, in various different departments. You get good benefits, but things have changed so much over the years. Lack of career progression and job security being a few . Nice people to work with and have made some good friends.

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Very cliquey

Customer Service Advisor (Former Employee) - Havant, Hampshire - 12 January 2023

The job itself isn’t bad but management are very cliquey and if you don’t fit in then it can be a struggle. Management are very self serving, if it doesn’t directly affect them and their stats then they don’t really care. Very stat driven, don’t expect to have a min to yourself if you’re working call centre, the moment you make your phone ‘unavailable’ you have 3+ people asking what you’re doing. I was there 7 years so obviously not unbearable, but it says a lot that nearly everyone I talk to there went for the voluntary redundancy.

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Good employer

Offshore Asset Integrity Engineer (Current Employee) - United Kingdom - 21 December 2022

Basic pay, middle range benefits, easy job. Flat org structure so progression is difficult. Safety culture is throughout. HR is their downfall as they are slow to react

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Good training and work life balance

Smart Meter Engineer (Former Employee) - Ashford, Kent - 20 December 2022

Good company to work for, good training and standard of work. Managers not pushing for high number of installs but focus on quality and safety. Good ongoing training opportunities.

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