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3.1 out of 5 stars.
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SSE PLC Employee Reviews

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United Kingdom434 reviews

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3.1Work-life balance

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Good company - not a lot of development

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Good company with great benefits and good salary, overall good atmosphere in my department. But developing or trying to become a manager, there is almost none help and direction
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A company who look after their staff and public. In return pay is of standard rate for all with share incentives and pension benefits.

What is the best part of working at the company?Well established company who look after their staff and customers, health and safety top of their agenda. What is the most stressful part about working at the company?Keeping to a tight schedule in your work program can sometimes be stressful but you have the backing by a good working team and managers.What is the work environment and culture like at the company?Health and Safety is top of their list so you know nothing is taken for granted without the correct procedures put in place for the work environment and the employees and public.What is a typical day like for you at the company?Drive to work, on site to start at through job. Risk assessment written out for tasks to be carried out. Controls put in place , carry out job. Break at 10am lunch at 1pm for 30 minutes, back to work until 4pm , drive home .
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Insights into SSE PLC

Based on 104 survey responses
What people like
  • Feeling of personal appreciation
  • Time and location flexibility
  • Fair pay for job
Areas for improvement
  • Sense of belonging
  • Energising work tasks
  • Overall satisfaction


Management are the big issue. No organisational skills and they all promote friends from previous companies rather than genuinely capable people. Needs a total reform
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Under valued, long working hours

Not a good company to workFor not treated fairly you fell like your just a number nothing else. Lack of understanding from management. Would not recommend anyone or even customersTo have there boiler checked if serviced by this company avoid at all costs.
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Good place for career progression

Good place to work, a lot of benefits and career progression. The office space is amazing too. A lot of support is given both professionally and personally.
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Nice people

Very high pressure environment; Lost sense of self as a result of the consistent pressure and was very hard to take time off. Would not recommend Lovely colleagues however
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awful. If your face did not fit in you will have a challenging time

What is the best part of working at the company?One of the worst companies i have ever worked for. No development no support. Horrific management . Do not work for them . Much better organisations aroundWhat is the most stressful part about working at the company?lack of direction from management. Who clearly had no idea what they were doingWhat is the work environment and culture like at the company?Building was modern and spacious. Blame culture still rife in the organisationWhat is a typical day like for you at the company?Mainly tranaction processing. However ised out of date software. Relying heavily on excel and access
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Lead up the garden path

Was s excited to join SSE as a meter reader in Belfast. At interview stage everything was great. I enquired about the routes I would be doing and was repeatedly assured that all routes are in order and periodically bring you back to your vehicle. However on starting my post I soon realised that this was not the case. Most routes I was assigned were a jumbled mess and could be very stressful. You could also leave your vehicle and not see it again for 6 hours. I feel that the more accessible routes were given to the favoured meter readers, whilst others got routes where they could access properties to get a read, hence no bonus. Also you have to wait for up to a month for fuel payments. The two managers are inept and you never return your messages. I also never had a payslip in six months. In SSE you are promised the world, but the in reality you get the opposite. Which is a shame the job itself has potential, only to be let down by management.


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Cliques but overall alright

Overall the job is fine, you know what you’re getting with any customer service role - some nice customers, some not so nice. The criteria they currently hold for scoring is abysmal though and borderline designed to have agents fail. Decent pay, and not too taxing. Although clear signs of nepotism, with jobs being offered to candidates who didn’t even have to interview. Very clique-like and could be hard to break into if you’re not an outgoing person.
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Productive place to work

Really enjoyed my time working at SSEManagers are great very approachable Good team players, very hard going on calls every day due to energy crisis but overall great place to work.
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good place to work

I am a current employee. great place to work. Tee best thing is the people you work with. Good camaradery. good to have days off too. Managers not great or supportive.
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Great place to work

Brilliant place to work and plenty of opportunities for progression. The business are very flexible to suit your shifts and the training was always provided for whatever role you would be taking on.
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Decent place to work. Enjoyed time there. Manager was really supportive and would always be willing to help people. Nice and friendly teams that were good
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Brilliant company, great benefits, amazing people

What is the best part of working at the company?Great people & decent benefitsWhat is the most stressful part about working at the company?Can be very busy at times. What is the work environment and culture like at the company?Realxed work environment and definitely a people focused culture What is a typical day like for you at the company?Never a dull day, time flies by
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Very stressful

I enjoyed about my first month on the job then after I had a mini holiday everything I did was “wrong”. My manager was constantly micromanaging me and it really had a negative effect on mental health
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Old boys club

Lots of meetings that produced no results. Managers that had no clue about the job. Things put in place that made no sense, just a company grasping at straws before ultimately being taken over. Also bit of an old boys club feel to it and a. unwillingness to embrace new (efficient, money and time saving) technology.
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Awful treatment of people

Chaotic and incompetent workplace that treat contract staff very poorly. They’d have to triple the rate to even halfway compensate for the petty minds of their long term staff
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Good benefits, team spirit but a lot of nepotism. Not challenging. Average pay. A lot of people who don’t seem to know what they’re doing and have no basic organisational skills.
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Good work culture

Great working environment, supportive management. Lot of training opportunities. Progress may seem to be a bit slow . Overall a stable company . Offers hybrid working
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Good benefits, very flexible

Friendly staff with a good culture. Comprehensive training. The company offer excellent benefits and were very flexible with hours. Management listened to staff.
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Challenging and interesting

Working on a variety of projects both in and out of power stations. Work is varied and interesting, with no two days the same. The company is not the highest payer, with the result that a lot of experienced personnel have transferred to other parts of the business or gone altogether. They would do well to value the experience they have left, as at the moment it is all leaving. Things are ok for the moment, but I am not sure how that can last. Job itself is great, despite "corporate" nonsense, which you'll get anywhere.
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Overall rating

Based on 479 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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