4.1 out of 5 stars.
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St Christopher's Hospice Employee Reviews

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United Kingdom18 reviews

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4.1Work-life balance

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Excellent place to work

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Interesting workplace with good ideas and ability to take on new challenges, good educational back up. Supportive management and friendly staff. Good facilities.
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The worst working experience of my life

Care is second to none, but treatment of staff leaves much to be desired. The high staff turnover indicates this. The environment was toxic; I had an unsupportive manager; my workload was excessive; I was undervalued and treated with contempt.
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Amazing hospice but horrible Retail side

The Hospice itself is doing a fantastic job but the retail side of it is awful.Having been shouted at for things out of your control, no support and it feels like being back at school with higher management gossiping.Being treated different because of a disability and age seems to happen more often than it should.Sadly treated more like a number than an actual human being.Absolutely lovely volunteers.
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Awesome Experience

It's an amazing place to work, enjoy everyday that I'm there, staff are helpful, compassionate and loving towards everyone. Diversity is tops regardless of your race and ethical standards.

Pros

Care about their staff and patients

Cons

There ain't none
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Respectful

The staff at the hospital are very respectful and they enjoy having other people to work with. As a volunteer, I was able to speak to the patients at the hospice and find out their own experience here so it was very nice.
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Insights into St Christopher's Hospice

Based on 9 survey responses
What people like
  • Ability to learn new things
  • Time and location flexibility
  • Supportive environment

productive

working at St Christopher's Hospice as a volunteer was relaxed and laid back. volunteering is the best way to get experience because it helped me to use the tills and handle the money that's in the tills it also helped me with doing the shop floor display.
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Overall good company

Nice friendly company but they do expect blood from stone , considering the wages are very low . Also you do not get paid lunch hour , but yet you can never take it as no one to cover you,

Pros

Nice and friendly people

Cons

Low wage for work
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Good place to work with

There is no better place innovation wise and boldness. Good education opportunities. Not so good was the lack of long term stability regarding the role I have got, because of funding.
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Family friendly

Very rewarding, great to work as part of a team and care for others. The staff were lovely to work for and were very pleasant and kind people. I worked there for a few years and the management were always there to give me flexible working times due to having a young daughter. The management were kind and often wanted to know how I was feeling and were always there to discuss any problems I had. The job is rewarding as you get to look after people And their family as they come together at this sad time.

Pros

Feeling like part of a family
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Chairty shop

I wasnt too keen for the chairty shop as my vouluntry work as i didnt find it intrested, i just had to sort clothes and other stuff in the back room, It was an easy daya normal 9-4\5 jobs shift work

Pros

N/a

Cons

Boring at times
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Providing a good service to the community

Very busy workplace Focused on providing the best service possible to patients and their relatives Friendly staff who are always on hand to help a team member or colleague
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Productive

Its a good place to learn how to care for people. i became more empathic and compassionate after my placement at the hospice
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rewarding workplace, highly inspirational

working at this organisation is truly rewarding and beneficial both to clients and my own self-development. The team are inspirational and the supervision, further education programmes and support are fantastic.
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Fun place to be

Volunteering at St Christopher's gave me all the skills that would help me later in life to get a job. I was working all over the shop from working on the till, to restocking and pricing items, to sorting out old stock. Management is there to always there if you need help with prices, or unsure on anything, or up for a good laugh. there was no seen hierarchy, Friendly environment, thoroughly enjoyed working there, Hardest part- with donations when you cannot find space for the items but at the same time there is no room in the back for storage Enjoyable part- working with everyone, overall customer experience

Pros

Friendly environment

Cons

Overload in donations
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It wasn't about the money, it was about the experience

I remember my first time in the shop, working out the back pricing the items. I remember annoying my nan asking her every two seconds how much should i price this or how much should i price that. i loved every minute of it, and was intrigued to learn new things and more. I loved sorting through the clothes, bringing in the ones that were out of date. The till i most enjoyed, learning new things, meeting and greeting and interacting with more customers. The hardest part was the idea that i wasn't so confident at the beginning, but that's what i loved about the job, I grew to feel more confident with co-workers and the customers. But what I loved the most was how much time I could spend with my nan, while doing something we both love.

Pros

Lovely colleagues

Cons

N/a
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Great environment

Put donations onto the database, processing 300,000 gifts a year worth a total of £7.5 million. Interacting with donors, making sure any problems they have had with their donations etc can be solved. The management are good and fair. I knew what i was doing at all times and they allowed you to give your input into certain matters and they weren't afraid to use your ideas. There is a great atmosphere in the office. Everyone is really bubbly and gets on well, and you enjoy working there more because of it. The pressure at the end of the month, having to get all of the gifts on before the monthly review. Also dealing with emotional donors after a loved one passing was a tough at first.

Pros

A lot of responsibility
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Daily Duties

Answering Telephone, E-mail communication, money logging, using online fundraising data base Rasiers Edge, communicating with volunteers, providing information about upcoming events, updating records and social networks. Using spread sheets and other microsoft applications.
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good team everyone friendly and helpful.

Seeing positive end results for all the work I put in was very enjoyable and motivated me more.

Pros

given autonomy to work and make decisions. no autocratic culture

Cons

no external training provided and small chance of promotion
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Overall rating

Based on 19 reviews

Ratings by category

4.1 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
4.2 out of 5 stars for Management
4.1 out of 5 stars for Culture

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