Staffscanner Employee Reviews

What is the best part of working at the company?Flexibility Next day payApp allows staff to select shiftsWhat is the most stressful part about working at the company?Many permanent staff in nursing homes resent agency nurses. Agency nurses will always be blamed for any errors regardless if it was them who caused the error or not.What is the work environment and culture like at the company?Indifferent.Communication from head off through email mostly.Good support from other staff scanner nurses through group chat.What is a typical day like for you at the company?Apply for shiftDrive to workLog in to shift on appCarry out nursing dutiesLog out of appDrive homeAnd repeat

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Ok but not as only job

Registered Nurse (Current Employee) - Dundee - 21 September 2023

Not much choice for registered nurses,app doesn’t work effectively,companies will be informed you are working for them but you haven’t been notified shift was accepted,also as there are lots of third party companies involved shifts are accepted very late or withdrawn last minute. Ok as a second job but not only employment

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Jobs at Staffscanner

Care Assistant (days/nights)

Care Assistant (days/nights)

Falkirk

1 hour ago

This is something special!

Manager (Current Employee) - Glasgow, Glasgow - 21 September 2023

I would welcome anyone to join this company, the work culture is so friendly and everyone listens to one another. Any idea is given time and discussion and respect. This is what makes a great team and one that is setup for high growth. I honestly believe Staffscanner is going to shake up the healthcare staffing sector in a positive way! They also give so much back to the community!

Pros

The growth of the company, the professionalism and happiness of all staff

Cons

Haven’t found any yet

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Stay away from Staffscanner

Carer Assistant (Former Employee) - London, Greater London - 15 September 2023

You apply for shifts and none of those shifts get approvedAfter a whole 48 hours of waiting and not planning your off day and not knowing whether youre approved or not the shift just dissapear meaning it would have been allocated to their favourite candidate.After going through such a streneous recruitment process i feel very frustrated.

Pros

Nothing good to say.

Cons

No shifts just wasting your time

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Official response from Staffscanner

21 September 2023

Hello there,First and foremost, we sincerely apologise for the inconvenience and frustration you've experienced. We genuinely value every candidate, and we understand the importance of supporting our new candidates get their first shift.While the final decision rests with the care homes, we strive to offer the best possible match for every shift. We acknowledge that when a new candidate joins they do not have a rating yet but highlight as best as we can your experience and work history and let that shine for you when a care home decides. We also recommend not just applying for one shift but as many as you can, that way you are not waiting only on one one or two shifts to be successful. We truly believe in the potential of every candidate and would love the opportunity to assist you further. Our dedicated account managers are here to guide and support you in enhancing your profile and maximising your chances for future shifts. Let's connect soon and see how we can help you get started on a positive note.Thank you for your feedback, and we hope to have another chance to be successful in getting these awesome shifts!Warm regards,RyanManager

Excellent flexibility

Health Care Assistant (Current Employee) - Various - 20 July 2023

The flexibility with Staffscanner is excellent. Work when it suits you. No minimum amount of shifts to complete and you get paid within 48 hours after your shift.

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Insights into Staffscanner

Based on 20 survey responses

What people like

Energising work tasks
Clear sense of purpose
Time and location flexibility

Great Agency

Staff Nurse RGN (Current Employee) - Doncaster, South Yorkshire - 7 June 2023

Overall, I highly recommend Staff Scanner Recruiting Agency to job seekers looking for a reliable and efficient recruitment partner. Their professionalism, personalized approach, industry knowledge, and successful outcomes make them an excellent choice for anyone seeking new career opportunities. I am extremely grateful for their support and guidance throughout my job search journey.Thank you, Staff Scanner Recruiting Agency, for your exceptional service and for helping me secure a job that aligns with my aspirations.

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Please be careful…

Staff Nurse (Former Employee) - North Yorkshire - 1 June 2023

Absolute massive waste of time. No shifts available after comprehensive process of application. False rate of pay. Zero communication. No shifts for 60+ miles despite being told differently. Be careful before applying in the Yorkshire area as a nurse. There’s much more transparent and honest agencies to join, and plenty of work.I’ve now left, having completed the whole process and working no shifts, as there was nothing. It’s a shame to leave a negative review but I feel I need to warn other nurses that may feel like joining after their false advertising to tread carefully.On a positive, the app would be great if there was any work or communication.

Pros

The app

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Official response from Staffscanner

21 September 2023

Hello,Firstly, we empathise with the frustration of not finding shifts in your particular location. The availability of shifts in new locations can sometimes fluctuate due to various reasons, but we have worked with many different care homes, councils and other care providers to supply shifts in this area. We'd love to welcome you back and invite you to some of the new shifts we have in that area.Thank you for your candid feedback, and we hope to have an opportunity to regain your trust in the future.Warm regards,Ryan.Manager @ Staffscanner

Best agency out there!

Staff Nurse (Current Employee) - Various - 18 May 2023

What is the best part of working at the company?Great company , always there when you need a hand and super friendly staff What is the most stressful part about working at the company?Being unable to secure local shifts What is the work environment and culture like at the company?Great culture, staff always at end of a phone to assist you if needed What is a typical day like for you at the company?Challenging but satisfying too

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Shifts are often council and awarded to their favorite candidate. Meaning other staff are not competent.

staff (Former Employee) - United Kingdom - 25 April 2023

There are so much conciliation of shifts. one cannot pre-plane his activities for the week or subsequent weeks to come. Though you may work with different client but that doesn't guaranty booking for the net shift. some clients are home are good place to work. But the need to discus with their clint to a more effective way of approving more shift.

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Great company

Nurse (Current Employee) - Glasgow - 29 December 2022

Great company to work for, always helpful and friendly, easy to reach and never had any problems with shifts etc I would recommend for anyone to work here have already referred and advised people to apply

Pros

Good work life balance pay within 48 hrs

Cons

None

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Exciting and Challenging

Finance Manager (Current Employee) - Glasgow City Centre, Glasgow - 17 November 2022

"Challenges are what make life interesting; overcoming them is what makes life meaningful."I have had the support to grow into my position and confidence, I am grateful for this opportunity. Working with an amazing team everyday and the know that each and everyone cares!

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Great company to work for

Nurse (Current Employee) - Glasgow, Glasgow - 16 November 2022

This is a fantastic company to work for. I have worked for over a year with Staffscanner and senior management have been very supportive and considerate of the current cost of living rises. All the teams at head office are supportive of each other and always happy to help regardless of how busy they are. Recommend the company wholeheartedly

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Internal review

Recruitment Manager (Current Employee) - Fife - 7 November 2022

I love working for Staffscanner, we have a great team that is constantly growing. I have enjoyed watching the company grow and support so many vulnerable adults and ensure that they receive the best possible care.

Pros

Amazing team, chance for progression, competitive pay rates, 6 month bonus

Cons

cant think of any

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Great company

Care Assistant (Current Employee) - Ayrshire - 20 October 2022

Apply for the shifts you want, have to be quick as they are few and far between. Good rates of pay and paid directly within 48 hours. Staff in the office are friendly and always available to contact.

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Senior carer

Senior Care Assistant (Current Employee) - Glasgow - 29 September 2022

Apply for the shifts you want, have to be quick as they are few and far between. Good rates of pay and paid directly within 48 hours. Staff in the office are friendly and always available to contact.

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Great company to work for

Nurse (Current Employee) - Angus - 3 August 2022

Simple and effective recruitment process, great company to work for flexible and excellent rates of pay. Support there if needed. Lots of work available you can pick and choose what's right for you, paid 50% if client cancels at short notice

Pros

Flexible, pay rates

Cons

Can't think of any

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Just a number to fill their work load

Care Assistant (Former Employee) - Lots - 26 July 2022

Just a number to fill their work quota no set hours or places it good to be flexible but can’t pay your rent if you have no work -take you off the app for little things ,then you have no money coming in ..that leaves you a lot of problems .Can have a 100 good shifts and one person gets annoyed you are agency and can say what the like about you .A lot of people hired that have no clue about the easiest side of care -one asked did a lady with no legs use a stand aid 🤦‍♂️🤦‍♂️

Pros

Sometimes good pay

Cons

Management

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Official response from Staffscanner

9 September 2022

Thank you for your review. We are sorry to hear that you were not entirely happy with your time at Staffscanner and would like the opportunity to address your concerns individually. I am happy to hear that you managed to work a lot of shifts with us during your time on the platform. A lot of our clients do like to block book staff for ongoing placements. This is down to individuals and whether this works for you around your other commitments. Our coordinating team are happy to discuss candidate availability for this directly with our clients. Unfortunately, we are not always able to guarantee hours in the same locations as this is very much dependent on the needs of the client at the time and can vary week by week.Suspension from the app is only applied if concerns have been raised regarding reliability or staff conduct. We aim to address these concerns as quickly as we can, but this is dependant on the reason for suspension and supply of information from all parties involved. In response to the worker who asked about the stand aid, did you flag this for attention with any Manager? I am not aware of any such concern and would appreciate any further information you can provide in relation to this incident. As you have left your review anonymously, we are unable to reach out to you, but we would be happy to discuss the points raised in more detail if you could get in touch with paula.lickrish@staffscanner.co.uk

Good pay

Support Worker (Current Employee) - Fife - 21 June 2022

Good pay however not suitable for all areas unless willing to travel a long time to get to shifts.Really struggled to contact management. Communication is very poor. Numerous emails and questions sent and had no replies.

Cons

Long hours and long travelling times

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Supportive staff in office

Health Care Support Worker (Current Employee) - Scotland - 8 June 2022

Good respectful work environment . Staff in the office are extremely helpful and always on call. I have only positive experiences from the agency . Only concern is they appear to have over recruited, maybe not as selective and therefore not enough shifts to go around therefore gained other employment

Pros

Supportive employer

Cons

Not all staff represent the company well to our clients

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Suits me

Care Assistant (Current Employee) - Glasgow - 24 April 2022

I love staff scanner as it suits my family life to choose when I work as it’s not alway possible for me to get out any queries then management are on hand to help always good rate of pay too and understanding employers

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Innovative company with a friendly atmosphere

Office Manager (Current Employee) - Glasgow City Centre, Glasgow - 5 November 2021

I’ve been working at Staffscanner for around a month and feel like I’ve already become part of an amazing organisation with strong core values. Having worked in the care sector for 8 years this was a great opportunity for me in terms of personal progression and skills development. The team have welcomed me in with open arms and have been open to my suggestions for improving the services Staffscanner provides. I look forward to working here for a long time.

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