Stagecoach Employee Reviews

was ok to begin with then went downhill too much pressure and no help i you need it some people did try but never upper management all in all need to treat sta better

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avoid like the plague

Bus Driver (Former Employee) - Inverness, Highland - 16 September 2023

Stagecoach Inverness depot is constantly skirting the law. From giving you just 72 hours notice on your next shift, to putting your rest period under 10 hours meaning you can't come to work, to classifying all depots in the Highlands as home depots so they don't have to put tachographs on long distance journeys.You could start off the week working from 5am to 3pm and end your week on a 2pm to midnight shift, there's no rhyme or reason to their shifts just how they make the shift pattern. Speaking of, their rolling shift pattern never works, you see what the employee below you has for their week then next week yours could be completely different. Standard work load is about 50 hours but they refuse to pay breaks and you could be at work near 60 hours a week. Control will fail to inform you if a driver is sick or late so you need to make the initiative to find out what's happening with the driver taking you over for breaks.The pay is £1 extra than most customer service positions pay... the only good thing is overtime is £17

Pros

overtime is good money

Cons

Long hours, unpredictable shift schedule, skirting the law

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Insights into Stagecoach

Based on 640 survey responses

Areas for improvement

Energising work tasks
Sense of belonging
Time and location flexibility

Chester Depot

Bus Driver (Former Employee) - Chester, Cheshire - 13 September 2023

Ask yourself why Chester Depot are always advertising for drivers .I think management treat the drivers poorly so they then leave, they have a very high turnover of Drivers ,I have heard of 5 leaving or sacked in one week, not good . The pay is the lowest paid depot in the area ,Birkenhead depot drivers are on £1.30 per hour more, which is not fair. They get all of Birkenhead depot's older clapped out buses. The buses constantly breakdown. All in all not a very good place to work. Management love giving disciplinaries for the slightest reason, I think moral is very low at Chester depot, don't apply here go work for someone else

Pros

None

Cons

Management, long hours

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Terrible

PCV Bus Driver (Current Employee) - Rugby, Warwickshire - 13 September 2023

Pay is appalling, the hours are ridiculous, you can say goodbye to any friends you had, and you better pray that you’re not sick as they refuse to give sick pay, not even statutory sick pay

Pros

Nothing

Cons

Everything

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Bloop bloop and bloop are the same people

Bus Driver (Former Employee) - Kilmarnock, East Ayrshire - 10 September 2023

The first thing that comes to mind is the way you can use your hands to get your feet wet while running and then you can use your fingers to push your feet back

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Not the best place to work

Bus Driver (Former Employee) - Guildford - 23 August 2023

Long days with old fashioned buses that are like those from years ago. Buses are so unreliable and constantly breaking down.Management are incompetent and won't get out of the office and go and drive. The management and controllers at Guildford depot treat drivers like they are schoolchildren. This place is like being in school all over again.You could be doing a 12 hour shift and only get paid for 9 or 10 whilst other companies around the area pay their drivers from start to finish. Management force drivers into doing overtime. They expect you to make work the story of your life rather than allowing you a home life.I'm glad I left to go elsewhere where I feel valued and with management who care about staff and passengers rather than profits.However, the only advantage of working at this place is that you can get a PCV licence out of them. Once you pass that I would suggest getting out of here as soon as you pass your test and get your licence. Training was rushed as they're desperate for drivers

Pros

Free PCV licence and going home

Cons

Everything else

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Awful managers all drivers not treated the same shocking culture

Bus Driver (Former Employee) - Stagecoach Gloucester - 23 August 2023

Worked for this company twice never again culture is shocking drivers not treated all the same OK if you suck up management to get own lines fixed lines don't have an opinion you are not allowed

Pros

None

Cons

Management poor money awful

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Poorly run company

Trainee (Former Employee) - Cowdenbeath, Fife - 21 August 2023

poor training badbuses managers are a joke stay we’ll clear.pass your cpc then leave go to a good bus company and say happy days .instructors aren’t much better either shouting and yelling all the time at you

Pros

nothing

Cons

poor training

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Management tell you what you want to hear.

Bus driver (Former Employee) - Ecclesfield - 21 August 2023

I passed my bus test with Stagecoach at the Rawmarsh, Rotherham Depot, and I can really say that I absolutely loved driving the busses. I properly started on the road at the Ecclesfield depot and before I did start, I explained to the management that I can only work 2 weekend a month as I have my Daughter 2 weekends a month and they said that is absolutely fine. Well, about a month into it when I got my rota, I noticed that they put me on for 3 weekends in a row! After confronting them about it, all they said is that's there's nothing they can do about it!! So that was one red flag for me and the other one happened on a couple of ovations is they put on my rota to work 3 early shifts in a row, which I was happy about because it's obviously nice to finish early. Well I arrived at work for 5:15 for them to turn around and asked me why I was there at that time when apparently I should've been there for a late afternoon shift! I then showed them my weekly rota and all they could say that they was sorry and it will not happen again, only for it to happen again the morning after!! The money was not worth it for the amount of work and stress all the drivers go through, and for me, they are the reasons to why I left!!

Pros

Free staff pass

Cons

Absolutely everything

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Keep yourself to yourself

Bus driver (Former Employee) - Perth - 20 August 2023

So the job itself is very enjoyable. I loved the driving aspect. The customers were nice (ok some weren't but that's customer service in general).The biggest issue were the other drivers at the depot. There's a big problem with workplace bullying (basically if your face doesn't fit, ur toast). Very clichy as well.Management are even worse, yes they are ok when everything goes well, but even the slightest issue and you are thrown to the wolves with no way of redeeming youself.Overall the company itself is ok, but the workplace culture itself is toxic and then management are even worse so just be careful

Cons

Other drivers, management

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Jobs at Stagecoach

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Don't apply, save yourself the hassle

Bus Driver (Former Employee) - Worksop, Nottinghamshire - 8 August 2023

Sadly this job isn't what it was. Customers are difficult, no real benefits to work here. Management are unsupportive and intimidating, don't care about staff. If they don't like you, they make your life difficult till you leave, Work long hours, lose breaks due to supervisors unwilling to help. Pay is awful for current economic conditions. Only good thing is buses are smart & not heaps. No real employee benefits bar the free travel. A thankless job

Pros

Free travel for yourself, partner & kids. Buses are clean & well looked after

Cons

Management, pay

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Pressure Pot

Bus Driver (Former Employee) - Barnsley, South Yorkshire - 4 August 2023

If you are new to the area very little grace shown. Expected to learn all the routes in 2 weeks. Like most work places some management and supervisors speak down to you leaving you feeling deflated. And some drivers are friendly but can turn on you if peed off.

Pros

Free travel on buses

Cons

Long hours

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Hours and shifts to suit Stagecoach

Bus Driver (Current Employee) - Andover - 1 August 2023

At Andover we get the vehicles that other depots don't want. Deckers leak when raining, water pours on drivers and dashboard.Company image is paramount to Stagecoach, not the driver.After 6pm the timings are so tight you can only keep to schedule by speeding, hence drivers don't like working late duties, Sunday duties are the same.Free fruit on Tuesdays.Time between arriving at Bus Station and leaving is typically 3-5 minutes.Some buses were destined for scrap yard but are in service at Andover Newer Solos are dangerous to drive. Retarders are fierce and auto box change downs are fierce

Pros

Free fruit on Tuesday

Cons

Bad vehicles.

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Dreadful place to work

Bus Driver (Current Employee) - Chester - 31 July 2023

Chester Depot is a very poor place to work.Moral is very low,staff turnover is high,paid very poorly,not supported by management,can’t trust anyone.Currently on an overtime ban to try to get the same pay and RPI as all the other depots.

Pros

4 day rota

Cons

Too many

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Rubbish

Bus and tube driver (Former Employee) - Oxford - 30 July 2023

Buses old, constantly breaking down; you will be stuck on the late shift (including night bus at weekends) for first 6 months at least; wages are low compared to oxford bus company/ lorries; long shifts up to 14 hours; everything is communicated through an annoying app called Blink which the fascist Orwellian upper management troll constantly because they don't have the brain capacity to do anything else... list goes on. Avoid Stagecoach Oxford and Oxford Tube at all costs.

Pros

Nice controllers

Cons

Everything else

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Convenient for a wage

PCV Bus Driver (Former Employee) - Barnsley, South Yorkshire - 28 July 2023

Short turn arounds, constantly hounded to work overtime.Management treats you as a number. Was told in 2021 "if you don't like it, you know where to go" by senior member of management after working all the way through COVID without any recognition.General public treat you like a servant or worse. Wages are lower than what they should be for the responsibility placed on you. Fellow drivers are the only positive from working here.Bus fleet is average in terms of maintenance and operation.

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Not a good company to work for

PCV DRIVER (Former Employee) - Aberdeen - 27 July 2023

I find this company is not a good company to be employed by. They have no respect for their staff and do not seem to care about retaining long time holders of pcv licenses I think this is the reason they have a driver shortage in Aberdeen and elsewhere. Would not recommend anyone to work there.

Cons

Long hours

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It is what you make it.

Bus Driver / Steering wheel attendant. (Former Employee) - Inverness, Highland - 26 July 2023

To be honest. I enjoyed my time there, excellent co workers once you get settled, miserable and non supportive staff shocked me when I first started. No ongoing reviews or promotions of positivity just constant highlighting of any shape or forms of negativity. Pretty transparent who the clean and brown noses are. However, the job can be very enjoyable provided you ignore negative people. It is very much a job where you make it what it is and if you can display empathy for those poor passengers then you will enjoy it, just don't get involved with the shocking culture that exists there. Wrong people in positions of trust and integrity and too many right people in attending to those steering wheels.

Pros

The money is there to be made.

Cons

If you can work 50+ hours per 5 days or less.

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Good job totally ruined by catastrophically bad management.

PSV Bus Driver (Former Employee) - Ayr, South Ayrshire - 26 July 2023

Guys you work with are great but the upstairs manegment are the worst.Double standards, dangerous vehicles, abusive passengers who view everything as "the drivers fault," and manegment who will spend there time picking on employees they don't like the look of.Could be a much better job if it were run in a totally different way.

Pros

Workmates are a good laugh

Cons

Management, long hours, totally inflexible.

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Not fun being a bus driver

Bus Driver/conductor Operator (Former Employee) - London - 22 July 2023

Just like any other private company, the more money they earn the better it is for them. Keep the workers at a low wage and they can't afford to leave ,because they would not have any saving in their bank to take that chance.

Pros

None

Cons

Very long hours

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Money is okay

Bus Driver (Former Employee) - London - 20 July 2023

At first it seemed as though stagecoach was the bus company to drive for but you’ll soon find out that it’s not all sunshine. The money is good or can be the longer you’re there but be aware the jobs not as secure as you’d thought