Stagecoach
Happiness score is 41 out of 100
2.8 out of 5 stars.
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Stagecoach Employee Reviews

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Location
United Kingdom1,226 reviews

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2.4Work-life balance

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Go to work and do your job and finish work. If you get on with your colleagues that’s great too. Get a staff pass for free travel for your and your family
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Opportunities

I've been given opportunities to learn and move beyond what was previously possible for me with the help of Stagecoach's trade up apprenticeship scheme. I am now working towards becoming a qualified mechanic, whilst keeping my bus drivers salary.

Pros

Opportunity

Cons

Can be unsocial hours as a driver.
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Insights into Stagecoach

Based on 294 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Energising work tasks

Non stop

Management is the worst part of the job, constantly on your back. Buses could be old and uncomfortable, some without working air con / heating. Schedules too tight
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ok job, if you come to work on time, stay off radar

Decent place to work, managers ok-ish, however control team ,,old school'', so called ,,senior controller'' changes his mood faster than a woman on her period''.Drivers brilliant, very helpful - good atmosphere.
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fair

stressful job but supportive and fair company to work for. plenty of training and mentoring. good hours, flexible. uniform provided. good job security
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He'll on earth

Long hours, stress,anger,anxiety, depression and misery. This all coming from a management team who don't know how to treat their employees. Drivers angry,passengers angry, and management know all this and the saddest part is they DON'T CARE.
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Fast passed a lot to learn

Training is to get through test then you learn to drive in the real world At depot a lot to learn In short time Long daysHard work life balance Can be entertaining

Pros

Free training. Odd good customer

Cons

Long hours stressful no time In rotas
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Great learning experience due to the very knowledgeable instructors.

All the advertisements about Stagecoach are very misleading.Do your research before becoming a bus driver.The hours are not only very long but not helped by the split shifts.
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A satisfying job if you like driving but also dealing with the public.

A great job when out on the road, but once you get back to the depot is when the problems start, I will keep it short, Bad Management!! Literally no compassion whatsoever when it comes to things like work life balance etc.

Pros

Free Bus Travel, own boss when out on the road.

Cons

Long hours, Shifts designed for profit not driver friendly. Lack of flexibility, still run like its the 1950's.
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Not worth the money

Complete lack of communication from any management. Work life balance is pretty awful as shifts can be changed on you whenever they feel like it. The buses are ancient and falling apart

Pros

Free travel

Cons

Long shifts and bad rotas
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5 months of training. Gained my D license.

This is a good place to go if you want to gain a D license whilst being paid. The mentor stage is not good. Bus driving is a boring job, but suits some people.I would say 'get the licence' then look for a better job.

Pros

Free training

Cons

Bad shifts and some bad people.
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If your face fits

It’s a decent job let down by management / supervisors and their “if your face fits” culture. If you enjoy driving and speaking to people then it’s a good job and the banter with other drivers is the thing I loved most about working there however the buses are well past their sell by date with defects being reported time and time again and nothing being done. If you refuse to take a bus out because of a defect, some controllers will pressure and belittle you to try and get you to take a potentially dangerous bus out anyway. In regards to the “if your face fits” culture amongst management, in my time at Aberdeen a driver had around 6 months bus driving experience before becoming a controller which causes them to be quite clueless with a large amount of issues they are dealing with and it became common knowledge among drivers that this controller only got the job because their face fits with management and they are good mates with those higher up and not necessarily because they’re the best person for the job.Staff turnover at Stagecoach is always high but Aberdeen seems to go above and beyond in that regards. In 1 year at Aberdeen they’ve gone through multiple assistant operations managers, countless drivers and I’ve seen close to 10 controllers either leave the company completely or move to other roles, including going back to driving roles.
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Worst place to work

It is not a good place to work o to start your career.They are crying out that it is not enough staff but once they recruit staff they are not treating you fairly.The management it is treating you like a number not like a human being . As a trainee they are expecting you after 15 hours of driving to drive as a pro they are not offering you any chances if you not passing the tests and they will dismiss you . For that reason they are always looking for staff . In the cantina they don’t even have coups to drink water . Overall stay away from this company.

Cons

Bad management
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good colleague’s, bad management

Great Colleague’s, Bad Management, can be long hours if you do the overtime and there is plenty of it, but just say “NO” if you don’t want any, as they do tend to badger you all the time, also a lot of favouritism we’re the best duties go, especially at the weekend’s on rest day work.
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Poor & Awful Management

The bus industry is stuck in a time warp, it belongs in an episode of Call the Midwife, the way people are treated belongs in that period of time, bullying and favouritism is common management working practices.
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Felt part of a team

They need drivers so they’re not out to make life difficult for you. My experience with HR was always a positive one. Their staff members couldn’t be more helpful and very pleasant.

Pros

Job security

Cons

Long unsocial hours.
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You have been warned

A great bunch of drivers who are always willing to help you out, but the company couldn't care less about their drivers. You are always guilty until proved innocent, and the company WILL sack you at any opportunity. Pay is among the worst of all companies. Can't get your holidays when you need them. The list goes on.
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Not great unless your a brown noser

Fact if you have an accident first one they tell you don’t let it happen again or you’ll be under investigation and every little thing you get pulled in for, give you unsafe buses to drive, lack of staff, 9 days in a row then want you to work your day off. There isn’t enough training regarding ticket machines literally 20 mins in a classroom.Managers look after the white shirts but not the blue, if you question anything your time is limited.
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Bad management

Staff in general are okay. The management are bully’s, outdated, unorganised and reactive. I wouldn’t recommend working here. They have no competition in the area, that’s the only reason they are still in business.
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Not Bad…….But not great

Pay is rubbish, managers wield the axe to readily. But training was top notch and job gives you mountains of experience. So all in all not bad place to start a career with the buses
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No job satisfaction

Used to be a fabulous company to work for. Since around 2019 it has spiralled downhill due to people/graduates being taken on in management positions with no experience in transport industry (or in life) and completely decimating the infrastructure of the industry - and nobody within management up the ladder notices nor cares. The knock on effect had demoralised staff and any sense of pride in the workplace - duty of care has become non existent in every aspect - staff and customers. Such a travesty for what was once a great company to work for.
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Overall rating

Based on 1,253 reviews

Ratings by category

2.4 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.6 out of 5 stars for Culture

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